Receptionist / Administrative Assistant

Description

Job Summary: We are seeking an organized and proactive individual to provide administrative and operational support, with a focus on customer service, document management, and processing follow-up in the medical area. Key Highlights: 1. Administrative and operational support in the medical area 2. In-person, telephone, and WhatsApp customer service 3. Document management and processing follow-up We are looking for an organized, proactive, and customer-focused individual to join our team, providing administrative and operational support for reception processes, document management, and processing follow-up within the medical area. **Main Responsibilities:** * Customer service in person, by phone, and via WhatsApp * Guidance and follow-up for users throughout their administrative process * Registration and scheduling of appointments on official platforms * Receipt, validation, and safekeeping of physical and digital documentation and files * Calendar management and referral coordination with medical staff * Collection of processing fees in cash and bank transfers, as well as receipt control * Invoice request and follow-up * Data entry and system updates in internal software * Printing and delivery of final documentation **Requirements:** * Completed high school diploma or technical degree in Administration or related field * Minimum 1 year of experience in customer service, reception, or administrative functions * Basic proficiency in Microsoft Office (Excel) * Experience using email, WhatsApp Business, and digital tools * Experience operating scanners and printers * Basic knowledge of administrative procedures and document control * Basic knowledge of invoicing or use of official portals is desirable **Competencies:** * Organization and attention to detail * Effective communication * Customer orientation * Time management * Proactivity * Confidentiality and ethics in information handling * Willingness to learn **We Offer:** * Job stability * Training * Positive work environment **Schedule:** Monday to Saturday Interested candidates, please apply through this channel. Salary: $13,700.00 - $14,700.00 per month Work Location: On-site employment