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Job Summary: Handle customer calls regarding service cancellation, identify reasons for churn, offer alternatives, and achieve retention targets with excellent communication and negotiation skills. Key Highlights: 1. Growth opportunity 2. Paid training 3. Excellent communication and negotiation skills Responsibilities: Handle calls from customers wishing to cancel the service Identify reasons for churn and offer effective alternatives Achieve retention targets Requirements: Call center experience (preferably in retention, collections, or sales) Completed high school diploma (MANDATORY AND VERIFIABLE) Excellent communication and negotiation skills Basic computer skills We Offer: Monthly gross salary of $9,450 Retention bonus: $2,000 Paid training Statutory benefits (social security, vacation, year-end bonus, life insurance) Uncapped commissions Growth opportunity Location: Narvarte neighborhood, Benito Juárez, CDMX Work Mode: On-site Schedule: Part-time Apply now and transform every call into an opportunity. If you are interested and meet the requirements, apply through this channel or send your updated CV to 56 32t 38? 13 92!. -Requirements- Minimum education: Upper secondary education – General High School years of experience Age: 18 years or older
