Service Controller

Description

Position Summary: An Automotive Agency is seeking a Service Controller to coordinate and manage service documentation and processes, ensuring operational efficiency and information control. Key Highlights: 1. Manages weekly reports and service order controls. 2. Collaborates with billing and service advisors. 3. Updates customer relationships and agreements. The Automotive Agency is looking for your talent as: **SERVICE CONTROLLER** Requirements: Education: High School Diploma Experience: 1–2 years in a similar position **Responsibilities:** * Prepare weekly work reports per workshop technician, repair-by-process reports, and parts used, to generate reports for the Service Manager and corresponding technician payments based on hours/work completed. * Register and maintain service order and technician work controls to generate work reports, progress tracking, and productivity analysis. * Forward work orders to billing so appropriate charges can be applied according to work performed on the vehicle. * Notify service advisors of any changes to completion dates due to additional work required on the vehicle, parts shortages, etc., so they may inform the customer. * Receive service orders issued to customers to initiate the billing process. * Create and update the list of customers with whom agreements exist to apply discounts or special rates during billing. Employment Type: Indefinite-term position Salary: $11,000.00 – $13,000.00 per month Work Location: On-site employment