Job Summary: We are seeking a Technical Support Technician/Engineer specialized in print services for preventive and corrective maintenance of equipment. Key Highlights: 1. On-site technical support for printing and digitization equipment 2. ITSM tool management and print monitoring 3. Preventive and corrective maintenance of printers and multifunctional devices **WE ARE LOOKING FOR:** **Technical Support Technician/Engineer Specialized in Print Services** **Responsibilities:** Provide on-site technical support for printing and digitization equipment, perform preventive and corrective maintenance, and handle incidents using ITSM tools. **Requirements:** * Technical or engineering degree in IT or related field. (Certificate, diploma, or professional license mandatory) * Minimum 1 year of experience in technical support * Experience in printer and multifunctional device maintenance * Proficiency with ITSM tools **(ServiceNow, Help Desk, Service Desk)** * **Print monitoring** via HP Web Jet Admin * Availability to travel as required (Nuevo León/Tamaulipas) **We Offer:** * Gross monthly salary $16,000.00 * Statutory benefits * PC/Laptop * Telephone network access * Tool kit **Working Hours:** Monday to Friday, 9:00 AM to 6:00 PM ***If you are interested in this position, apply through this channel and we will contact you shortly!*** Salary: $16,000.00 per month Work Location: Hybrid remote work in Matamoros, Tamps. (Municipality of Matamoros)