Description
Summary:
As a Quality Assurance Analyst, you will ensure application quality through functional testing in Agile environments, validating requirements and managing defects.
Highlights:
1. Empowered to shape your career with global community support
2. Help organizations unlock value of technology for a sustainable future
3. Collaborative role working closely with cross-functional teams
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, supported and inspired by a collaborative global community, and able to reimagine what’s possible. Join us and help leading organizations unlock the value of technology and build a more sustainable, inclusive world.
**Your Role**
As a **Quality Assurance Analyst at Capgemini**, you will be responsible for ensuring the quality and reliability of applications through **functional testing within Agile environments**.
You will work closely with cross\-functional teams to validate business requirements, execute test cases, manage defects, and contribute to the overall quality strategy. This role requires a solid understanding of the **Software Testing Life Cycle (STLC)**, strong attention to detail, and effective collaboration with stakeholders.
**Responsibilities \& Scope**
* Design, develop, and execute **functional test cases** based on business and technical requirements.
* Perform **end\-to\-end testing** across applications to ensure quality and performance standards are met.
* Follow and apply **Software Testing Life Cycle (STLC)** processes, including test planning, execution, defect tracking, and reporting.
* Identify, log, and track defects using **JIRA or similar tools**, ensuring proper documentation and resolution follow\-up.
* Validate bug fixes and perform **regression testing** to maintain application stability.
* Collaborate closely with **Product Owners, Developers, and stakeholders** to clarify requirements and ensure alignment.
* Participate in **Agile/Scrum ceremonies** such as sprint planning, stand\-ups, and retrospectives.
* Support test documentation, reporting, and traceability.
* Contribute to continuous improvement of testing processes and quality standards.
* (Desirable) Support or collaborate in **test automation initiatives** where applicable.
**Your Profile**
* **Detail\-oriented and quality\-driven** – Ensures accuracy and completeness in testing activities.
* **Strong STLC knowledge** – Understands testing processes, methodologies, and defect management deeply.
* **Analytical mindset** – Able to identify issues, root causes, and communicate findings clearly.
* **Effective communicator** – Clearly interacts with technical and non\-technical stakeholders.
* **Collaborative** – Works effectively within Agile teams and cross\-functional environments.
* **Adaptable** – Thrives in dynamic, fast\-paced environments with changing priorities.
**Basic Qualifications**
* **5 to 7 years of experience** in Functional Testing.
* Strong understanding of **Software Testing Life Cycle (STLC)** and defect lifecycle management.
* Hands\-on experience with **JIRA** or similar defect tracking tools.
* Experience working in **Agile/Scrum environments** (preferred).
* Prior experience in the **Service or Hospitality domain** (preferred).
* Exposure to **test automation tools** (desirable).
* Strong **communication and stakeholder management skills**.
**What you’ll love**
* Exposure to top global companies working with Capgemini (145 of the Fortune 500 companies)
* Tech solutions and projects driving societal impact and paving the way for a sustainable future
* Well\-being hub and different wellbeing initiatives
**Need to know**
* **Career Development in Spanish \& English:** Training, certifications, and mentorship programs available in both languages to support bilingual growth.
* **Community Engagement:** Participate in local volunteering initiatives, tech meetups, and cultural events within the Capgemini network.
**About Capgemini**
Capgemini is a global business and technology transformation partner, helping organizations accelerate their transition to a digital and sustainable world while creating tangible impact. With over 340,000 team members in more than 50 countries and 55\+ years of heritage, Capgemini delivers end\-to\-end services across strategy, design, engineering, AI, cloud, and data.
At Capgemini Mexico, we are committed to a diverse and inclusive workplace. All qualified applicants will be considered based on merit, without discrimination of any kind.