Mechanical Workshop Manager (Fleet Maintenance)

Description

Job Summary: Comprehensively directs truck and tractor-trailer maintenance service operations, ensuring productivity, efficiency, profitability, and customer satisfaction. Key Highlights: 1. Leads and manages high-performance teams in automotive service workshops. 2. Ensures profitability and operational efficiency in fleet maintenance. 3. Guarantees customer satisfaction and quality control in service. Company dedicated to maintaining trucks and tractor-trailers for fleets of essential enterprises such as Lala, Bachoco, and others. We are seeking your talent as "**SERVICE MANAGER**" **Job Objective:** To comprehensively direct service operations, ensuring productivity, operational efficiency, compliance with standards, departmental profitability, and full satisfaction of corporate and fleet customers. 1\. Main Responsibilities * **Workshop Operational Management:** Supervise daily preventive and corrective maintenance operations on cargo units. * **Profitability and KPIs:** Ensure achievement of financial targets by controlling repair costs and optimizing delivery times (efficiency and productivity). * **Personnel Management:** Coordinate, train, and lead diesel mechanics, technicians, and parts personnel. * **Customer Service:** Resolve complaints and ensure a positive service experience to maintain customer loyalty. * **Quality Control:** Ensure vehicles comply with technical and safety standards before leaving the workshop. 2\. Technical Profile (Knowledge) * **Diesel Engines:** In-depth knowledge of latest-generation diesel engines. * **Tractor-Trailer Systems:** Experience with transmissions, differentials, braking systems, clutches, and suspension systems from brands such as Kenworth, Freightliner, or International. * **Advanced Diagnostics:** Proficiency with diagnostic software (e.g., INSITE Scanner, Diagnostic Link, etc.). * **Administration:** Handling of service orders, parts inventory control, and budgeting. 3\. Professional Requirements * **Education:** Completed high school diploma. * **Experience:** Minimum 3–5 years in similar positions (e.g., Workshop Supervisor, Service Manager) at tractor-trailer dealerships or heavy-duty transportation fleets. 4\. Soft Skills * Leadership and management of high-performance teams. * Solution-oriented mindset and rapid decision-making ability. * Customer service orientation. * Ability to work under pressure. **Working Hours:** Monday to Friday, 9:00 AM – 7:00 PM; Saturdays, 8:00 AM – 2:00 PM **We Offer:** * Statutory benefits (vacation, year-end bonus, vacation premium). * Immediate hiring. **Location:** Street: Cd Industrial, 20290 Aguascalientes, Ags. If you meet the profile and wish to join our team, please send your updated CV. Mobile: 442 202 2962 Email: reclutamiento@ibcautospa.com Employment Type: Full-time Salary: $25,000.00 \- $30,000.00 per month Benefits: * Savings fund * Complimentary uniforms Workplace: On-site employment