Client Program Manager

Description

Summary: This role involves coordinating internal and external teams for a global automotive client's supply chain, overseeing program operations, identifying improvements, and building strong stakeholder relationships. Highlights: 1. Manage and coordinate the full logistics program of a major automotive client. 2. Work independently while maintaining a strategic view of customer programs. 3. Opportunity for continuous improvement and value creation. **At Maersk** At Maersk, we’re simplifying global supply chains through end‑to‑end integrated logistics, moving goods across ocean, air, landside transport, and warehousing with strong technology and a global network. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. You’ll join a team that’s essential to connecting regional and international trade. We’re committed to an inclusive workplace where everyone feels valued, heard, and supported to grow. **Why join Maersk?** We foster an environment where diverse thinking, communication styles, and problem‑solving approaches are valued. We believe in creating spaces where every individual can contribute meaningfully and grow professionally. This opportunity sits within our **Customer Delivery** organization, supporting one of our key global automotive clients. You will have direct impact on operational excellence, customer satisfaction, and business development efforts. **Responsibilities** * Coordinate all internal teams and external partners involved in the customer’s supply chain. * Receive customer requirements, **document them clearly** , and communicate them internally. * Oversee the full program operations, which may include automotive parts, finished vehicles, and potential new business lines. * Act as the escalation point for operational topics and ensure progress across all action items. * Identify opportunities for continuous improvement, operational efficiency, and long‑term value creation for the customer. * Prepare presentations and reports using Excel and PowerPoint. * Build and maintain strong relationships with internal and external stakeholders at various seniority levels. * Work independently while maintaining a strategic view of the customer’s program and business growth opportunities. **Who we are looking for** **Essential Skills** * Background in **supply chain** and/or **international trade** . * Experience in **customer service** within logistics or related operations. * Experience coordinating **projects** or multi‑stakeholder initiatives. * Strong documentation and written communication skills. * Ability to work with detail while keeping a strategic perspective. * **Proficiency in Spanish and English (mandatory).** * Working knowledge of **Excel** and **PowerPoint** . * Ability to work independently and manage multiple priorities. **Nice‑to‑have** * Experience leading people (directly or indirectly). * Basic knowledge of Power BI or other analytical tools. * Prior experience working with automotive accounts. **What we offer** * A strategic role managing and coordinating the full logistics program of a major automotive client. * Training, mentorship, coaching, and professional development. * **Above‑law benefits package.** * Strong leadership support, including extended guidance during your manager’s maternity leave to ensure smooth operations and continuity. * Increased on‑site presence during onboarding to build relationships with client teams. * Flexibility to adapt to the customer’s operational needs. We welcome different thinking styles, communication preferences, work rhythms, and neurodiverse talent. Our culture includes: * Flexible schedules and hybrid work arrangements. * Quiet workspaces and environments designed for focus. * Continuous learning, coaching, and mentorship. * Inclusive practices that support diverse abilities and backgrounds. If you require **accommodations during the recruitment process** , you may request them at any stage. \#LI\-DL1 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .