VALUATION CONTROL OPERATIVE

Description

Position Summary: MAPFRE is seeking a Valuation Control Operative with experience in automotive claims to provide policyholder service, validate appraisals, and monitor vehicle repairs. Key Highlights: 1. Personalized attention to policyholders and problem resolution 2. Validation of appraisals and quality assurance in repairs 3. Excellent work environment and continuous learning MAPFRE is a socially responsible company, recognized as a Gender Equity Model Company in the insurance sector; we invite you to join our team in the automotive claims area. **VALUATION CONTROL OPERATIVE** Required Professional Profile Intern or Graduate in Automotive Mechanical Engineering CESVI Appraisal Certification (desirable) Minimum 2 years of experience in appraisal processes, policyholder service, and negotiation with repair shops and dealerships. **Responsibilities** · Provide personalized attention to policyholders to support them throughout their repair process, handle complaints, and resolve issues. · Validate remote appraisal pool authorizations by physically inspecting vehicles against the corresponding appraisals. · Ensure proper quality and functionality of completed vehicles at repair centers (dealerships/authorized repair shops) for damaged vehicles. · Conduct appropriate follow-up to ensure promised delivery dates are met on time and with quality. **Competencies** \-Highly organized \-Analytical \-Meticulous with strong attention to detail \-Compliant with standards and procedures \-Team player \-Proactive **We Offer** \-Excellent work environment. \-Continuous learning. \-Competitive salary \-GMM health insurance, food vouchers Join our team and contribute to one of Mexico’s most important companies. Please send your CV to the email address provided in the contact information, specifying the vacancy name in the subject line. By submitting your CV, you agree to our privacy policies regarding the processing of your personal data. Visit our website to review our Privacy Notice “Labor inclusion and non-discrimination are fundamental elements of our organizational culture. We believe the onboarding process is a crucial stage where we identify individuals who share our values and principles. We trust that their incorporation strengthens our institution through their talent, knowledge, and experience. Trust is the foundation of our actions; therefore, medical certificates, pregnancy clearance certificates, and HIV test results are no longer relevant nor required for hiring new employees. Employee retention and growth depend on commitment, attitude, and desire for self-improvement—core elements of our Social Responsibility.” Employment Type: Full-time Salary: $33,000.00 per month Experience: * Automotive claims: 1 year (Desirable) * Auto damage appraisal: 1 year (Desirable) Work Location: On-site employment