Agente Bilingue

Descripción

Summary: This role involves handling customer calls, resolving questions, and documenting interactions while protecting customer data with full confidentiality. Highlights: 1. Enjoy a good work-life balance with no weekends 2. Opportunities for ongoing training and development 3. Help customers by resolving questions, requests, or concerns **Bilingual Call Center Agent (Mon–Fri \| On\-site )** Av. Pino Suárez \#506 *Full\-time, No weekends* **Bi\-weekly pay \+ performance bonuses** **Why You’ll Love This Job:** * **Work\-life balance:** Monday to Friday only, no weekends * **Earn more:** Competitive base salary \+ bonuses * **Growth opportunities:** Ongoing training and development * **Referral bonuses** — bring your friends and earn extra **What You’ll Do:** * Handle inbound and/or outbound customer calls * Help customers by resolving questions, requests, or concerns * Accurately document each interaction in the system * Meet performance goals (conversion, retention, quality) * Follow scripts, policies, and quality standards * Protect customer data with full confidentiality **What We’re Looking For** * **English level B1–C2 (required)** * High school diploma or equivalent * At least **6 months of experience** (call center preferred; healthcare, sales, or retail also accepted) * Basic computer skills \+ fast typing * Good spelling and grammar (English \& Spanish) * Positive attitude and strong customer focus * Ability to multitask **Location** Av. Pino Suárez \#506 (On\-site position) **Easy access via public transport:** R\-134, R\-138, R\-155, R\-17, R\-16/316, R\-160 **Apply Today!** If you’re bilingual, motivated, and ready to grow, **apply now and start your next career move with us.** Sueldo: $18,000\.00 \- $21,000\.00 al mes Lugar de trabajo: Empleo presencial