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Summary: Join Computacenter Mexico as a Trilingual Help Desk Agent, providing IT technical support and customer service in a high-impact role. Highlights: 1. Trilingual talent (English, Spanish, French) for international experience 2. Opportunity for career growth and tech knowledge development 3. Night shift perks for a focused environment **TURN YOUR NIGHTS INTO A GLOBAL TECH CAREER!** Join Computacenter Mexico \- Trilingual Help Desk Agent *Site in our Reforma Office CDMX* **Shift: Friday to Tuesday from 22:00 PM \- 6:00 AM** At Computacenter Mexico, we believe your night hours can take you career further. As a global leader in IT services and solutions, we work with some of the world's top companies \-\- helping them to stay online, secured and supported around the clock. Now, we are looking for **trilingual talents (English, Spanish, and French)** ready to thrive in a high\-impact role that opens doors to international experience, career growth, and tech knowledge. Enjoy the perks of the **night shift!** If you’re a night owl or just prefer working in a quieter, more focused environment, this is the perfect shift for you. Avoid traffic and enjoy your free mornings. **What do you need to apply?** * Experience in IT technical support (if you don’t have it yet, don’t worry — we’ll train you!) * Strong communication skills over the phone * Customer service mindset **Your responsibilities:** * Respond to inquiries and provide support to our clients’ employees * Lvl. 1 Support (password reset, troubleshooting) * Communicate via phone calls, chat, and/or messages * No sales involved — this is purely a support role **What´s in it for you?** * Earn $130 MXN/hour * 5% Savings fund * 15 days of Christmas bonus (Aguinaldo) * 12 days vacation after your first year \+ 25% vacation bonus * Paid, ongoing training to grow in IT \-\-\- even if you are just starting * 2 days off per week * International, multicultural environment Don´t miss this opportunity and start your tech career with us! \*En nuestra organización promovemos la igualdad de oportunidades. No discriminamos por motivos de edad, sexo, género, identidad u orientación sexual, estado civil, religión, origen étnico, discapacidad ni por ninguna otra condición personal o social. Sueldo: $18,000\.00 \- $23,000\.00 al mes Beneficios: * Descuento de empleados * Horarios flexibles * Opción a contrato indefinido * Programa de referidos * Trabajo desde casa Idioma: * Francés (Obligatorio) * Español (Obligatorio) * Inglés (Obligatorio) Lugar de trabajo: Empleo presencial
