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Su misión será **garantizar que cada activación, evento o experiencia suceda en tiempo, forma y con un nivel de calidad que deje huella**.\n\n**Responsabilidades Clave**\n\n* Fungir como **principal punto de contacto** entre cliente y los equipos internos (creatividad, producción, diseño, dirección).\n* **Interpretar necesidades, objetivos y tensiones del cliente** para convertirlas en briefs claros, accionables y estratégicos.\n* Dar **seguimiento riguroso** a todos los proyectos: tiempos, entregables, aprobaciones, presupuestos y proveedores.\n* Coordinar el **flujo de información**, evitando retrabajos y manteniendo a todos los equipos alineados y enfocados.\n* Supervisar que cada entrega cumpla con los **estándares de calidad**, tanto internos como del cliente.\n* Participar en **juntas, presentaciones y revisiones**, representando a la agencia con claridad, criterio y visión.\n* **Identificar oportunidades de crecimiento** dentro de cada cuenta (up\\-sell, cross\\-sell, mejoras, nuevas experiencias).\n* Mantener actualizados los **dashboards y herramientas de gestión** (Monday, Google Drive, Sheets, PPT/Keynote).\n* Detectar riesgos, levantar banderas a tiempo y proponer rutas de solución antes de que se conviertan en problemas.\n* Asegurar que la experiencia final supere expectativas: del cliente, de los asistentes y del propio equipo.\n\n**Requisitos**\n\n* **3 a 5 años** gestionando cuentas en agencias BTL, experiential marketing, eventos o producción.\n* Experiencia directa en **activaciones, lanzamientos, eventos masivos o experiencias de marca**.\n* Capacidad demostrable para **coordinar varios proyectos simultáneamente**.\n* Excelentes habilidades de **comunicación, organización y seguimiento**.\n* Criterio para **anticipar necesidades, resolver problemas y tomar decisiones** bajo presión.\n* Conocimiento general del **proceso creativo, producción y montaje**.\n* Manejo de herramientas de gestión y productividad: **Monday, Google Drive, Sheets, PPT/Keynote**.\n* Deseable: experiencia con **proveedores, riders de producción, venue scouting** o coordinación en sitio.\n* Residir en Ciudad de México\n* Esquema Híbrido, 80% remoto\n\n**Soft Skills**\n\n* **Comunicación clara y respetuosa**: orientada a alinear, no a complicar.\n* **Organización y atención al detalle**, incluso cuando hay múltiples frentes abiertos.\n* **Pensamiento estratégico**, cuestionando cómo mejorar procesos, flujos y experiencias.\n* **Proactividad y solución de problemas**; capacidad de anticipar antes que reaccionar.\n* **Manejo bajo presión**, sin perder precisión ni criterio.\n* **Construcción de relaciones**: con clientes, equipos internos y proveedores.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1764107736000","seoName":"senior-account-executive-experiences-and-btl","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-zacatecas/cate-pa-ea-secretarial/senior-account-executive-experiences-and-btl-6452579023603512/","localIds":"32","cateId":null,"tid":null,"logParams":{"tid":"94b1ccfe-6e4d-4e2b-82b1-e967bffa8047","sid":"3918b13c-a564-4848-83de-d6c66fd0a18d"},"attrParams":{"summary":null,"highLight":["Gestión de cuentas BTL y eventos","Coordinación multidisciplinaria y estrategias creativas","80% remoto con residencia en CDMX"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Valparaíso,Zacatecas","unit":null}]},"addDate":1764107736219,"categoryName":"Asistentes Personales/Ejecutivos y Secretariado","postCode":null,"secondCateCode":"administration-office-support","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1263,1571","location":"QC69+9G, 99257 Valparaíso, Zacatecas, Mexico","infoId":"6415336905561812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Success Manager MX","content":"En Emi Labs tenemos la misión de aumentar el acceso de los trabajadores de primera línea a oportunidades profesionales.\n\n \n\nEsta es una población de 2.700 millones que representa el 80 % de la fuerza laboral mundial. Son digitalmente invisibles, ya que hay poca o ninguna información disponible sobre quiénes son, su historial profesional o sus habilidades, lo que limita su acceso a oportunidades profesionales y crecimiento. Estamos aquí para transformar esta realidad construyendo la infraestructura necesaria para hacer visibles a los trabajadores de primera línea.\n\nNuestro primer paso para lograr nuestra misión es **transformar la experiencia de reclutamiento** en un proceso fácil, humano y justo, tanto para candidatos como para empresas con vacantes de alto volumen.\nEmi, nuestro producto principal, es un asistente de reclutamiento con IA que permite a las empresas entablar conversaciones con cada solicitante para detectar individuos interesados y calificados, ahorrando a los reclutadores una gran cantidad de tiempo al automatizar tareas como la selección, validación de habilidades, programación de entrevistas y recopilación de documentos.\n\nFuimos parte del grupo de Y-Combinator del invierno de 2019 y en 2022 recaudamos una ronda de financiamiento de 11 millones de dólares liderada por Merus Capital y Khosla Ventures. **Acerca del equipo de éxito del cliente**\n\nEn Emi estamos enfocados en resolver problemas reales para nuestros clientes y candidatos, por eso somos una empresa centrada en el cliente. Nuestro equipo de éxito del cliente se encarga de liderar la relación con nuestros clientes y asegurar que obtengan los mejores resultados de nuestros proyectos conjuntos. Nuestro equipo está formado por personas con fuertes habilidades en relaciones con clientes que también son extremadamente orientadas a datos y capaces de colaborar con múltiples equipos internos en términos de implementación, ventas, producto y tecnología para impulsar resultados. **Lo que harás**\n\nGestionarás las relaciones con nuestros clientes empresariales, garantizando que obtengan el máximo provecho de nuestra plataforma y se conviertan en promotores leales, siendo un socio de confianza para el equipo directivo de nuestros clientes. También estarás a cargo de impulsar la adopción mediante diferentes iniciativas, presentar resultados y ser la voz del cliente dentro de nuestra organización.\n\n\n### **Tareas / Actividades**\n\n* Crear una relación cercana y a largo plazo con el equipo directivo y los líderes clave de nuestros clientes.\n* Impulsar la adopción de usuarios mediante diferentes herramientas y actividades.\n* Entregar y comunicar el retorno de la inversión (ROI) para nuestros clientes durante todo el ciclo de vida del cliente.\n* Ser la voz del cliente en Emi, proporcionando información para trabajar codo a codo con nuestros equipos de producto y tecnología.\n* Ser el socio de confianza para el cliente en casos de uso y funcionalidad del producto.\n\n### **Qué buscamos:**\n\n* +5 años de experiencia laboral y al menos 2 años de experiencia gestionando relaciones con grandes empresas, idealmente con cuentas empresariales. Experiencia en consultoría de gestión, éxito del cliente, gestión de cuentas y desarrollo de negocios es un plus.\n* Mentalidad analítica.\n* Presencia ejecutiva y habilidades de comunicación impresionantes.\n* Fuertes habilidades de liderazgo.\n* Capacidad para crear estructura en situaciones ambiguas y diseñar procesos efectivos.\n* Experiencia trabajando con equipos multifuncionales (por ejemplo, Ventas, Producto, Marketing, Servicios).\n* Te desarrollas bien en un entorno en crecimiento, con la incertidumbre y el caos de una startup en etapas iniciales.\n* Hablar inglés fluido o ser nativo es un plus.\n\n### **Lo que ofrecemos**\n\n* \\uD83E\\uDDD1\\uD83C\\uDFFD‍\\uD83D\\uDCBB **Cultura de trabajo remota flexible y priorizada**. Trabajamos orientados a metas\\*\n* \\uD83D\\uDCC8 Opciones de acciones: Paquete de opciones de acciones como parte de tu paquete de compensación.\n* \\uD83C\\uDFD6️ **Vacaciones:** 3 semanas de vacaciones\n* \\uD83E\\uDDD1‍\\uD83C\\uDF84 **Temporada festiva:** Una semana libre entre Navidad y Año Nuevo\n* \\uD83E\\uDE7A **Cobertura médica**: Hasta $1500 por año para cobertura de seguro médico local\n* \\uD83D\\uDC86 **Programa de bienestar físico:** nos hemos asociado con Gympass, una plataforma de bienestar que ofrece la mejor cobertura de gimnasios, estudios y actividades de élite para que elijas la que prefieras\n* \\uD83C\\uDDFA\\uD83C\\uDDF8 **Clases de inglés:** Mejora tus habilidades en inglés con nuestros profesores internos\n* \\uD83D\\uDCDA **Biblioteca interna:** Consigue todos los libros que quieras —digitales o físicos—, cuando quieras\n\n \n\n* \\uD83C\\uDDF2\\uD83C\\uDDFD ***Esta oportunidad está disponible únicamente para candidatos ubicados en México***\n\n\nEmi Labs se compromete a fomentar un entorno de trabajo justo, inclusivo e igualitario. Creemos que la diversidad es crucial para conformar el mejor equipo y resolver el acceso de los trabajadores de primera línea a oportunidades profesionales, es por eso que Emi busca ser líder en igualdad laboral y avanzar tanto en nuestra empresa como en la industria.\n\nEmi es una startup muy dinámica y nueva donde las oportunidades de crecimiento están disponibles para quien las quiera aprovechar. Estamos formando un equipo con gran impacto, ¡así que ahora es el mejor momento para unirse!\n¿Te interesa saber más sobre Emi Labs?* Perfil de LinkedIn: https://www.linkedin.com/company/emi\\-labs/\n* Página web: https://www.emilabs.ai/\n\n \n\n\\#LI\\-Remote\n\nPodemos utilizar herramientas de inteligencia artificial (IA) para apoyar partes del proceso de contratación, como revisar solicitudes, analizar currículos o evaluar respuestas. Estas herramientas ayudan a nuestro equipo de reclutamiento pero no sustituyen el juicio humano. 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Los agentes que se unen reciben **coaching, herramientas y apoyo gratuitos**, mientras la empresa colabora con ellos para lograr el éxito a largo plazo. El modelo es sencillo: capacitar a los agentes con sistemas probados y mentoría, y compartir el éxito de sus operaciones inmobiliarias.\n\n\nEstamos buscando un **Especialista en Integración** para desempeñar un papel clave al dar la bienvenida a nuevos agentes, guiarlos durante el proceso de configuración y asegurarse de que estén completamente preparados para tener éxito desde el primer día. Este puesto combina servicio al cliente, operaciones y un toque creativo con las redes sociales.\n\n### **Qué harás (flujo diario de trabajo)**\n\n* Confirmar todas las llamadas de exploración el día anterior (mediante Follow Up Boss) e ingresar detalles/etiquetas de las llamadas.\n* Enviar mensajes de seguimiento después de las llamadas a los prospectos y coordinar con patrocinadores o Aaron para iniciar el proceso de integración.\n* Compartir y gestionar solicitudes, responder preguntas sobre la integración y garantizar su finalización dentro de una semana.\n* Gestionar y actualizar diariamente los registros del **Follow Up Boss (CRM)**.\n* Usar **Canva** para crear plantillas de redes sociales con la marca y colaborar con nuevos agentes/patrocinadores para publicaciones.\n* Publicar en **Instagram** (historias, reels, colaboraciones, etiquetas, música, enlaces) para dar la bienvenida y destacar a los nuevos agentes.\n* Agregar a los agentes a los **grupos de WhatsApp** de la empresa y compartir anuncios de integración.\n* Apoyar reuniones por Zoom y crear videos sencillos de capacitación o presentación según sea necesario.\n* Al final de cada mes, preparar “Reels de fin de mes” celebrando a todos los nuevos agentes incorporados.\n\n### **Qué estamos buscando**\n\n\n**Experiencia y habilidades**\n\n* 1–2 años en roles de **servicio al cliente, asistente ejecutivo o recursos humanos**.\n* Conocimientos sólidos de **Google Suite (Docs, Calendar, Gmail)**.\n* Dominio de **Canva** (contenido para redes sociales).\n* Experiencia práctica en **publicaciones, historias y colaboraciones en Instagram**.\n* Familiaridad con **CRMs** (se prefiere Follow Up Boss).\n* Capacidad para usar **Zoom** y crear videos cortos de capacitación o introducción.\n* Excelentes habilidades de comunicación, seguimiento proactivo y atención al detalle.\n\n\n**Puntos adicionales si tú**\n\n* Tienes experiencia previa en entornos de **bienes raíces, coaching o reclutamiento**.\n* Te gustan los proyectos creativos y el marketing en redes sociales.\n* Te desenvuelves bien en un entorno remoto y acelerado.\n\n### **Por qué unirse a nosotros**\n\n* Ser parte de una empresa con **misión** que empodera a los agentes inmobiliarios para desarrollar sus carreras.\n* Trabajar directamente con la dirección y tener un papel de **alto impacto** en el éxito de los agentes.\n* Cultura principalmente remota con flexibilidad y oportunidades de crecimiento.\n* Un equipo colaborativo donde **tu voz e ideas importan**.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1761166093000","seoName":"onboarding-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-zacatecas/cate-pa-ea-secretarial/onboarding-specialist-6414925996608212/","localIds":"32","cateId":null,"tid":null,"logParams":{"tid":"8bef7d9d-6f89-4245-b9e7-4f159f7e58df","sid":"3918b13c-a564-4848-83de-d6c66fd0a18d"},"attrParams":{"summary":null,"highLight":["Integración de nuevos agentes inmobiliarios","Crear contenido para redes sociales","Gestionar herramientas de CRM y comunicación"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Valparaíso,Zacatecas","unit":null}]},"addDate":1761166093485,"categoryName":"Asistentes Personales/Ejecutivos y Secretariado","postCode":null,"secondCateCode":"administration-office-support","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1263,1571","location":"JFM2+82 Mazapil, Zac., Mexico","infoId":"6414920005977712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Asociado administrativo - Nivel 1 - Plan. cadena suministro","content":"**DESCRIPTION**\n\n\nGPP Database Link (https://cummins365\\.sharepoint.com/sites/CS38534/)\n\n\n**Resumen de trabajo:**\n\n\nSigue las pautas y los procedimientos establecidos para proporcionar apoyo administrativo oportuno y efectivo a una oficina, unidad de negocios, departamento u otro grupo organizativo. Realiza actividades bajo supervisión directa.\n\n\n**Responsabilidades clave:**\n\n\nContesta los teléfonos, revisa las pantallas y toma mensajes para que los llamadores/visitantes sean atendidos de manera puntual, cortés y precisa.\n\n\nTranscribe, escribe, formatea y corrige el texto de una variedad de materiales (p. ej., correspondencia, facturas, contratos, minutas de reunión, informes, discursos y presentaciones) usando el software de procesamiento de textos, presentación, gráficos y hojas de cálculo.\n\n\nCoordina las reuniones internas y externas. 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