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Estos son algunos de los beneficios que ofrecemos:* Plan médico/dental privado\n* Fondo de ahorro\n* Seguro de vida\n* Vale de comida/comestibles\n\n\nSobre la empresa:\nElsevier es líder global en información y análisis, ayudando a investigadores y profesionales de la salud a avanzar en la ciencia y mejorar los resultados sanitarios. Combinamos contenido de calidad con tecnología potente para apoyar la educación, la investigación y la toma de decisiones clínicas. Únete a nosotros y forma parte de un equipo que está moldeando el futuro de la innovación digital en ciencia y salud.\n\nEstamos comprometidos en ofrecer un proceso de contratación justo y accesible. Si tienes una discapacidad u otra necesidad que requiera adaptación o ajuste razonable, háznoslo saber completando nuestro Formulario de Solicitud de Apoyo para Candidatos o contactándonos al 1\\-855\\-833\\-5120\\.\nLos delincuentes pueden hacerse pasar por reclutadores solicitando dinero o información personal. 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Other relevant essential functions may be required.\n\n \n\n\n**What you need****:**\n\n\n* High school degree required\n\n\n* Bachelor’s degree preferred\n* 2\\-3\\+ years of relevant professional experience in Healthcare claims operations or 2\\-3\\+ years of relevant experience in a Call Center environment\n* Previous Health Care Call Center/Customer Service Experience.\n* Must be able to work with minimal supervision.\n* Maintain a full comprehensive understanding of the covered benefits, coding and reimbursement policies and contracts.\n* Excellent verbal and written communication skills.\n* Attention to detail and problem\\-solving skills\n* Proficiency with MS Office applications, especially Word and Excel.\n\no Overall Experience level:\n\n\n§ Some experience in customer service setting preferred\n\n\n§ Spanish speaking and written language proficiency preferred\n\n \n\n\n**Benefits**\n\n\n\nEmployees receive mandatory and non\\-mandatory benefits such as fourteen (14\\) days of vacation beginning on the date of hire, vacation premium, ten (10\\) paid holidays, a Christmas Bonus of thirty (30\\) days’ pay, Monthly Food Vouchers, Saving Fund, and health insurance. 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We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status, or any other legally protected status. At UST, we value diversity and believe that a diverse workplace builds a competitive advantage.\n\n\n**Un lugar de trabajo con igualdad de oportunidades y libre de discriminación y acoso**\n\n\n\nEn UST, nos esforzamos por proporcionar un ambiente de trabajo libre de discriminación y acoso. Somos un empleador que ofrece igualdad de oportunidades y basa las decisiones de empleo en los méritos y las necesidades del negocio. Estamos comprometidos a seguir prácticas de empleo justas que brinden igualdad de oportunidades a todos los empleados. No discriminamos ni permitimos el acoso por motivos de raza, color, religión, discapacidad, género, origen nacional, orientación sexual, identidad de género, expresión de género, edad, información genética, estado militar o cualquier otro estado legalmente protegido. En UST, valoramos la diversidad y creemos que un lugar de trabajo diverso construye una ventaja competitiva.\n\n\n\nUST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.\n\n \n\n\n\n\\#UST\n\n\\#LI\\-Remote \n\n\n### **Skills**\n\n\nHealthcare,Call Center,Call Center Operations,Claims\n\n\n \n### **About UST**\n\n\nUST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future\\-proof philosophy, UST embeds innovation and agility into their clients’ organizations. 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