Summary: This role supports local IT infrastructure, provides first-level support for issues, ensures IT standards compliance, and manages projects, incidents, and local disaster recovery. Highlights: 1. Supports local IT infrastructure and users. 2. Manages and monitors local incidents, requests, and projects. 3. Maintains smooth operation of local area and network site documentation. IT Operations Advanced Engineer**What you’ll do:** Supports local infrastructure and local plant users. First level support to any Infrastructure issue, escalate to Service Desk or proper support group in division or global teams. Provides continuity to Service Desk. Maintain IT Standards aligned and up to date. Support division and global groups during projects implementation. Monitor, attend, follow up and Close Local Incidents and Requests based on ServiceDesk KPIs. Manage, follow up and close Local, Division and Global project or task assigned. Create Weekly and Monthly Infrastructure KPI Reports. Create Action Register when need it and follow up. Manage IT budget to support local Infrastructure. Follow up activities coordinated by Local IT Supervisor. Maintain smooth operation of Local Area. Plan, evaluate, and coordinate installation and/or configuration of hardware, software and/or network. Drive solutions based on future needs or current situation to optimize performance and cost. Maintain Network Site Documentation Updated. Manages the Local Disaster Recovery Plan. Responsible of monitor Local Infrastructure using all available Monitoring Tools. Coordinate third\-party maintenance for Local Infrastructure. Manage Infrastructure Lifecycle. What is required: Computer science or information technology degree. IT knowledge on the following application and hardware: Server and storage devices Network devices Windows OS Desktop and laptop Barcode and laser printers Handheld devices Network configuration (wire \& wireless) What’s in it for you:* Attractive compensation package * Recognition awards, company events, family events, university discount options and many more perks. * Gender Pay Equality Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business. **Function** Tecnologías de Informacion (TI) **Ubicaciones** Autoliv Tijuana (AST1\) **Autoliv Tijuana (AST1\)** --------------------------- **Lugar de trabajo** -------------------- Nos esforzamos por salvar más vidas y prevenir lesiones graves, y nos enfocamos continuamente en la calidad, la confianza y la seguridad para nuestros clientes, la estabilidad y el crecimiento para nuestros accionistas y empleados, además de ser sostenibles y ganar confianza dentro de nuestras comunidades. Go to slide 1 Go to slide 2 Go to slide 3 Go to slide 4 Go to slide 5 Go to slide 6 **Acerca de Autoliv Mexico** ---------------------------- Autoliv es el líder mundial en sistemas de seguridad automotriz. A través de nuestras empresas del grupo, desarrollamos, fabricamos y comercializamos sistemas de protección, como airbags, cinturones de seguridad y volantes para todos los principales fabricantes de automóviles del mundo, así como soluciones de seguridad para la movilidad. En Autoliv, desafiamos y redefinimos los estándares de seguridad en la movilidad para ofrecer soluciones líderes de manera sostenible. En 2024, nuestros productos salvaron 37,000 vidas y redujeron 600,000 lesiones. Nuestros \~65,000 colegas en 25 países están apasionados por nuestra visión de Salvar Más Vidas y la calidad está en el corazón de todo lo que hacemos. Impulsamos la innovación, la investigación y el desarrollo en nuestros 13 centros técnicos, con sus 20 pistas de prueba. **Fundada en** 1953 **Compañeros** 65,000 **Facturación** 10\.4 B USD