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su marca de lujo **SLS Hotels**, actualmente está llevando a cabo un magnífico proyecto todo incluido en el oasis de Playa Mujeres, al norte de Cancún, México.\n\n\nPresentamos la nueva joya de lujo deslumbrante en la zona de Playa Mujeres en Cancún: nuestro hotel todo incluido ofrece 500 habitaciones lujosas, complementadas por una impresionante variedad de 18 distintos restaurantes y bares, así como un santuario spa revitalizante. Diseñado tanto para adultos que buscan escaparse como para familias que anhelan conexión y algo de aventura, este hotel brinda un mundo de experiencias extraordinarias en Cancún, ofreciendo una amplia gama de comodidades y actividades adaptadas a viajeros de todas las edades.\n\n\nEste proyecto no es para personas sin ambición. En Ennismore somos ambiciosos, y este proyecto es un ejemplo perfecto de ello. Si estás buscando dejar tu huella mientras expandimos nuestra presencia en México, construir un hotel emocionante con mucho que ofrecer y trabajar junto a algunos de los mejores y más brillantes profesionales del sector de hostelería de estilo de vida y lujo, este podría ser el puesto ideal para ti.\n\n \n\nDescripción del puesto \n\nLiderar estratégicamente la operación de la División de Habitaciones, asegurando un servicio impecable y eficiente acorde con los estándares de lujo de la marca SLS. Este cargo será responsable de supervisar todos los aspectos de la experiencia del huésped, desde la llegada hasta la salida, coordinando eficazmente los equipos departamentales y colaborando con las áreas clave del hotel para garantizar un funcionamiento fluido.\n\n **Principales responsabilidades:**\n\n* Supervisar las operaciones diarias de Recepción, Conserjería, Limpieza, Seguridad, Spa, Lavandería y Áreas Públicas.\n* Garantizar una experiencia del huésped fluida, eficiente y personalizada desde el check-in hasta el check-out.\n* Implementar y hacer cumplir procesos y protocolos operativos que mantengan la excelencia en el servicio.\n* Evaluar y responder a los comentarios de los huéspedes, resolviendo problemas de forma inmediata y manteniendo altos niveles de satisfacción.\n* Desarrollar y ejecutar planes estratégicos alineados con los objetivos generales del hotel y su visión empresarial.\n* Crear y gestionar los presupuestos de la división, asignando recursos de manera eficiente para alcanzar las metas operativas y financieras.\n* Analizar e informar sobre indicadores clave de rendimiento (KPI) como ocupación, productividad, satisfacción del huésped y rotación de personal.\n* Participar activamente en auditorías internas y externas (Forbes, LQA, AAA), asegurando el cumplimiento de los estándares de la marca y regulatorios.\n* Colaborar con otros jefes de departamento para garantizar la alineación de las estrategias generales del hotel.\n* Supervisar y guiar el rendimiento del equipo mediante tutoría, retroalimentación y planes estructurados de desarrollo.\n* Fomentar una cultura de aprendizaje continuo y crecimiento profesional dentro de la división.\n* Gestionar la estructura organizativa de la división, la planificación de turnos y las necesidades de personal operativo.\n* Aplicar acciones disciplinarias de forma justa y conforme a las leyes laborales y políticas internas.\n* Asegurar el cumplimiento total con los estándares de higiene, salud y seguridad, y protección civil (NOM, Distintivo H, etc.).\n* Supervisar el mantenimiento de muebles, ropa de cama, equipos de habitación e instalaciones de áreas públicas.\n* Mantener y garantizar el cumplimiento de las políticas internas, estándares de marca y procedimientos operativos.\n* Realizar responsabilidades adicionales según sean asignadas por la Dirección General.\n* Participar en reuniones estratégicas, comités operativos e iniciativas internas de formación.\n\n \n\nRequisitos \n\n* Título universitario en Gestión Hotelera, Administración Turística o campo relacionado.\n* De 5 a 7 años de experiencia en cargos de alta dirección dentro de la División de Habitaciones o funciones equivalentes.\n* Experiencia demostrada liderando grandes equipos y gestionando múltiples departamentos operativos.\n* Experiencia previa en resorts todo incluido de gran escala (300+ habitaciones) es muy deseable.\n* Gestión presupuestaria, seguimiento de KPI y análisis financiero operativo.\n* Conocimiento de estándares internacionales de calidad y servicio (Forbes, AAA, LQA).\n* Conocimiento de regulaciones turísticas, estándares NOM y procedimientos de auditoría.\n* Español e inglés fluidos (obligatorio).\n\n \n\nInformación adicional \n\n* La oportunidad de unirte a un grupo internacional innovador y de rápido crecimiento comprometido no solo con construir nuevos hoteles, sino también con crear una marca global.\n* La posibilidad de desafiar lo establecido y trabajar en un entorno creativo y gratificante.\n* Ser parte de un equipo profundamente apasionado por crear experiencias excepcionales de hostelería y explorar nuevos destinos en cada oportunidad.\n* Un paquete competitivo y muchas oportunidades de crecimiento y desarrollo.","price":"Salario negociable","unit":"per 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También deberá preparar todos los elementos necesarios previamente (mis-en-place) y contribuir al logro de los objetivos del departamento. En concreto, deberá desempeñar las siguientes tareas con el más alto nivel de exigencia:\n\n* Garantizar una producción constante de alimentos de alta calidad conforme a los estándares establecidos por Hilton.\n* Realizar las tareas de forma eficiente y oportuna.\n* Contribuir a los ingresos y la rentabilidad de la cocina mediante un control eficaz de los costes alimentarios.\n* Supervisar y apoyar al equipo de la cocina central.\n* Preparar y presentar los productos alimenticios según las directrices de la empresa.\n* Mantener todas las áreas de trabajo limpias y ordenadas, evitando cualquier riesgo de contaminación cruzada.\n* Preparar todos los elementos mis-en-place necesarios para los menús correspondientes y las necesidades de cada área.\n* Colaborar con otros departamentos cuando sea necesario y mantener buenas relaciones laborales.\n* Informar sobre problemas relacionados con mantenimiento, higiene y posibles riesgos.\n* Cumplir con las normativas del hotel en materia de seguridad, prevención de incendios, así como con toda la legislación vigente sobre salud, seguridad y seguridad alimentaria.\n* Conocer los objetivos del departamento y trabajar para alcanzarlos como parte del equipo.\n* Cumplir con todos los requisitos de salud e higiene.\n* Tener conciencia ambiental.\n\n\nUn Chef de cocina central que trabaje dentro de las marcas de Hilton se dedica a apoyar a nuestros huéspedes garantizando una producción de alimentos de alta calidad y colaborando eficazmente con otros miembros del equipo. Para tener éxito en este puesto, debe demostrar las siguientes actitudes, comportamientos, habilidades y valores:\n\n* Experiencia previa como Chef de cocina central, Commis Chef o en un puesto culinario similar.\n* Titulación NVQ nivel 1 (o equivalente).\n* Actitud positiva y proactiva.\n* Buenas habilidades de comunicación.\n* Capacidad para trabajar bien bajo presión.\n* Demostrada capacidad para trabajar en equipo y seguir instrucciones con precisión.\n* Pasión por el aprendizaje y ambición por construir una carrera exitosa en cocina o hostelería.\n* Certificación de finalización de un curso básico de higiene alimentaria.\n* Verdadera pasión por la preparación de alimentos y las artes culinarias.\n* Finalización de un curso acreditado de cocina comercial o un programa de formación profesional.\n* Experiencia realizando múltiples tareas y trabajando en un entorno de cocina exigente y de ritmo acelerado.\n\n\nSería ventajoso que los candidatos también demostraran:\n\n* Titulación NVQ nivel 2 (o equivalente).\n\n **¿Cómo será trabajar en Hilton?** \n\n\n\nHilton es la principal empresa mundial de hostelería, con una presencia en el sector de alojamiento que abarca desde hoteles y resorts de lujo con servicios completos hasta suites para estancias prolongadas y hoteles de precio medio. 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Nuestra visión, \"llenar la tierra con la luz y calidez de la hospitalidad\", nos une como equipo para crear experiencias extraordinarias de hostelería cada día. ¡Y nuestros increíbles miembros del equipo son el corazón de todo ello!","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1761490308000","seoName":"commissary-chef","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-tahdzibichen/cate-couriers-drivers-postal/commissary-chef-6419075950310612/","localIds":"23","cateId":null,"tid":null,"logParams":{"tid":"944dcc84-b867-4b72-b55a-a732628b205c","sid":"6a98574e-4644-4440-b470-d60a9100e8d1"},"attrParams":{"summary":null,"highLight":["Supervisar la producción de alimentos en la cocina central","Garantizar el cumplimiento de las normas de salud y seguridad","Apoyar al equipo en el cumplimiento de los objetivos del departamento"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Dziuché,Quintana Roo","unit":null}]},"addDate":1761490308618,"categoryName":"Mensajería， Conductores y Servicios Postales","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1282,1591","location":"V6R2+JR Dziuché, Quintana Roo, Mexico","infoId":"6415135932160112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Director de Banquetes – Centro de Convenciones","content":"Director de Banquetes – Centro de Convenciones\n\n\nEl Director de Banquetes es responsable de supervisar y coordinar todas las operaciones de banquetes y eventos dentro del Centro de Convenciones y espacios para reuniones, garantizando una experiencia excepcional para los Huéspedes y Organizadores de Eventos, optimizando el servicio y la experiencia general del evento, evaluando el desempeño del equipo y asegurando que los niveles de personal estén alineados con la demanda.\n\n\n**¿Qué haré yo?**\n\n\nComo Director de Banquetes, su función principal es liderar la gestión integral de la ejecución de eventos dentro del espacio destinado a ellos, asegurando altos estándares de calidad y eficiencia operativa. Sus responsabilidades clave incluyen:\n\n* Supervisar y coordinar todas las actividades de banquetes y eventos dentro del espacio de reuniones del Centro de Convenciones para garantizar una ejecución impecable.\n* Mantener y mejorar los niveles de servicio al cliente para asegurar la satisfacción continua de los huéspedes.\n* Analizar y evaluar regularmente la satisfacción de los huéspedes, impulsando mejoras continuas en los procesos.\n* Proponer y desarrollar estrategias para ampliar y mejorar la variedad y calidad de los servicios de banquete.\n* Optimizar las ventas y controlar costos, identificando oportunidades para maximizar la rentabilidad.\n* Fomentar una comunicación efectiva y relaciones colaborativas con todos los departamentos del hotel, así como con clientes externos y proveedores.\n* Asegurar que los niveles de personal estén alineados con la demanda operativa.\n* Implementar programas continuos de formación para el equipo de banquetes.\n* Liderar reuniones de comunicación, asegurando el seguimiento y la documentación adecuada de acciones y decisiones.\n* Gestionar el desempeño del equipo conforme a las políticas y procedimientos de la empresa.\n* Reclutar, capacitar, motivar y desarrollar al equipo de banquetes para alcanzar las metas del departamento.\n* Asegurar el cumplimiento de los protocolos de seguridad del hotel, normativas contra incendios y toda la legislación sobre salud y seguridad.y legislación.\n\n**¿Qué estamos buscando?**\n\n\nUn Director de Banquetes que represente a las marcas Hilton siempre trabaja en nombre de nuestros Huéspedes y colabora estrechamente con otros Miembros del Equipo. Para destacar en este puesto, usted debe demostrar las siguientes actitudes, comportamientos, habilidades y valores:\n\n* Conocimientos amplios sobre el sector hotelero, de ocio y de servicios\n* Trayectoria probada de éxito en la gestión de operaciones de conferencias y banquetes, incluida la capacidad de impulsar la rentabilidad, controlar costos y fomentar la lealtad del cliente\n* Excepcionales habilidades de comunicación\n* Fuertes habilidades de liderazgo para formar, motivar y dirigir un equipo de alto rendimiento\n* Experiencia significativa en operaciones de conferencias y banquetes a nivel gerencial o directivo dentro de un hotel o centro de eventos\n\n\nSería ventajoso si también posee:\n\n* Un título o diploma en Administración Hotelera o campo relacionado\n* Una pasión genuina por ofrecer un servicio excepcional al huésped\n\n \n\n¿Cómo será trabajar para Hilton? \n\n\n\nHilton es la principal empresa mundial de hostelería, abarcando el sector de alojamiento desde hoteles y resorts de lujo con servicios completos hasta suites de estadía prolongada y hoteles de precio medio. Durante casi un siglo, Hilton ha ofrecido a viajeros de negocios y turistas lo mejor en alojamiento, servicio, comodidades y valor. Hilton se compromete a continuar con su tradición de brindar experiencias excepcionales a los huéspedes en todas sus . 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