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Riviera Maya)","content":"Director General (Hilton Tulum Riviera Maya)\n\n\nUn Director General de los hoteles todo incluido de Hilton es responsable de gestionar el equipo del **Hilton Tulum Todo Incluido** y los objetivos generales para ofrecer una excelente experiencia a los huéspedes y miembros, al tiempo que gestiona la rentabilidad y las medidas de satisfacción del huésped.\n\n \n\n \n\n**¿Qué haré?**\n\n\nComo Director General, usted será responsable de gestionar al equipo ejecutivo del hotel y los objetivos generales del establecimiento para ofrecer una excelente experiencia a los huéspedes y miembros. Asimismo, deberá gestionar la rentabilidad y las medidas de satisfacción del huésped. En concreto, será responsable de llevar a cabo las siguientes tareas con los más altos estándares:\n\n\n* Gestionar continuamente la rentabilidad de sus hoteles, asegurando que se alcancen y superen los objetivos de ingresos y satisfacción del huésped.\n\n\n* Liderar en todos los asuntos clave del establecimiento, incluidos los proyectos de capital, el servicio al cliente y las reformas.\n\n\n* Asegurar que todas las decisiones se tomen en el mejor interés de los hoteles y de Hilton.\n* Elaborar presupuestos realistas para los hoteles y establecer otras metas estratégicas a corto y largo plazo para el complejo hotelero.\n* Brindar una dirección eficaz a los miembros del equipo del hotel.\n* Liderar en todos los aspectos de la planificación empresarial.\n* Cumplir y superar los Estándares de Servicio de la marca Hilton.\n* Asegurar que los costos estén controlados y que las oportunidades de ingresos se identifiquen y ejecuten de forma efectiva.\n* Gestionar y desarrollar al equipo ejecutivo del hotel para garantizar la progresión profesional y una planificación efectiva de sucesiones dentro de Hilton.\n* Celebrar reuniones informativas y de comunicación periódicas con el equipo de Jefes de Departamento (HOD).\n* Responder a las auditorías para garantizar una mejora continua.\n\nUn Director General de los hoteles todo incluido de Hilton siempre trabaja en nombre de nuestros huéspedes y en colaboración con otros miembros del equipo. Para desempeñar con éxito este puesto, debe mantener la actitud, los comportamientos, las habilidades y los valores que se indican a continuación:\n\n\n* Experiencia como Director General en un hotel de calidad similar.\n\n\n* Título universitario o diploma en Gestión Hotelera o equivalente.\n\n\n* Experiencia en operaciones todo incluido y de alto volumen.\n* Capacidad comercial sólida, con experiencia en el aumento de la rentabilidad.\n* Experiencia gestionando presupuestos, propuestas de ingresos y pronósticos de resultados en un establecimiento de tamaño similar.\n* Excelentes habilidades de liderazgo.\n* Habilidades excepcionales de comunicación.\n* Conocimientos profundos del sector hotelero / de ocio / de servicios.\n\nSería una ventaja en este puesto demostrar las siguientes capacidades y distinciones:\n\n\n* Experiencia en gestión general en un hotel de calidad similar.\n\n**¿Cómo es trabajar para Hilton?**\n\n\nHilton es la principal empresa global de hostelería, presente en todo el sector de alojamiento, desde lujosos hoteles y complejos turísticos de servicio completo hasta suites para estancias prolongadas y hoteles de precio medio. Durante casi un siglo, Hilton ha ofrecido a los viajeros de negocios y de placer lo mejor en alojamientos, servicio, instalaciones y relación calidad-precio. Hilton se compromete a continuar su tradición de ofrecer experiencias excepcionales a los huéspedes en todas sus marcas globales. Nuestra visión «llenar la tierra con la luz y el calor de la hospitalidad» nos une como equipo para crear experiencias notables de hospitalidad en todo el mundo cada día. ¡Y nuestros increíbles miembros del equipo están en el corazón de todo ello!\n\n\n**¿Cómo es trabajar para Hilton?**\n\n\nHilton, el \\#1 Mejor Lugar de Trabajo del Mundo, es una destacada empresa global de hostelería con una cartera diversa de marcas de clase mundial. Comprometidos con llenar la tierra con la luz y el calor de la hospitalidad, hemos dado la bienvenida a más de 3 mil millones de huéspedes en nuestra historia de más de 100 años. 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Supervisar que el personal pese, clasifique, enrute y pegue etiquetas de enrutamiento, de cada uno de los envíos.2\\. Supervisar que se cuenten con los equipos y herramientas necesarias para la operación diaria.3\\. Supervisar, controlar y dirigir al personal operativo a su cargo.4\\. Desarrollar la capacitación y desarrollo del personal a su cargo.5\\. Determinar las prealertas emitidas a las plazas informando la cantidad de carga que llegará a cada una de ellas.6\\. Elaborar y entregar al área de Control de Envíos los indicadores de devoluciones.7\\. 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