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Su misión será recopilar comentarios estructurados, comprender los factores clave de decisión y documentar con precisión información valiosa que apoye futuras oportunidades de contacto.\n\nEste **no es un puesto de ventas**. Se enfatiza en la escucha activa, la investigación y la presentación precisa de informes.\n\n**Responsabilidades**\n\n* Realizar llamadas salientes a antiguos prospectos de Stiltz que completaron una evaluación en el hogar pero que eligieron otro producto.\n* Llevar conversaciones estructuradas para comprender su proceso de toma de decisiones.\n* Documentar con precisión comentarios detallados, objeciones y datos relevantes en los sistemas CRM.\n* Identificar situaciones en las que un contacto posterior pueda agregar valor y derivarlas cuando sea necesario.\n* Informar sobre tendencias emergentes, conocimientos e indicadores a los supervisores.\n* Seguir las pautas de comunicación y garantizar en todo momento la exactitud y confidencialidad de los datos.\n\n**Requisitos**\n\n* Se requiere inglés avanzado/fluido.\n* Preferible experiencia de 6 meses a 1 año en servicio al cliente, encuestas o centros de llamadas.\n* Excelentes habilidades de escucha, interrogación y comunicación.\n* Alta atención al detalle y capacidad para documentar información con precisión.\n* Capacidad para manejar tareas repetitivas y trabajar de forma independiente cumpliendo objetivos de productividad.\n* Conocimiento de herramientas CRM es un plus.\n* Se acepta egresado o desertor de escuela secundaria.\n\n(Campaña Stiltz) Experiencia del cliente…\n\n**Lo que estamos buscando**\n\n* Presencia profesional y empática en llamadas telefónicas\n* Buena organización y confiabilidad\n* Capacidad para guiar conversaciones abiertas siguiendo pautas estructuradas\n* Paciencia y comprensión al tratar temas relacionados con la movilidad\n\nTipo de puesto: Tiempo completo\n\nSueldo: $4,000\\.00 a la semana\n\nLugar de trabajo: Empleo presencial","price":"4,000 MXN/mes","unit":"per month","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1764099504000","seoName":"customer-service-agent-surveys","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-sonora/cate-sales-outbound/customer-service-agent-surveys-6452473659699512/","localIds":"43","cateId":null,"tid":null,"logParams":{"tid":"340f7c87-37d9-43ab-b58d-369c3f1a7e6a","sid":"1fe0f43c-3ea6-48ae-85ec-006bdc2eb461"},"attrParams":{"summary":null,"highLight":["Agente de Alcance de Experiencia del Cliente","Se requiere inglés avanzado","Compromiso de 45 horas semanales"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Hermosillo,Sonora","unit":null}]},"addDate":1764099504663,"categoryName":"Ventas Salientes","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Av Leocadio Salcedo 602, Choyal, 83136 Hermosillo, Son., Mexico","infoId":"6437497931174612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Servicio al Cliente","content":"**¡Empresa internacional en busca de talento para unirse a nuestro equipo!** \n\nIntugo, en asociación con una empresa extranjera especializada en conectar marcas con sus clientes y clientes con las soluciones que necesitan mediante experiencias atractivas.\n\nEsta línea de negocio ha estado ayudando a personas y familias a lograr la libertad financiera a través de programas de liquidación de deudas. 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