Summary: This role is accountable for providing high-quality IT services, collaborating with internal teams, driving continuous improvement, and managing personnel while ensuring customer satisfaction and adherence to standards. Highlights: 1. Accountability for high quality Information Technology services 2. Collaborate with internal IT teams to deliver services to end users 3. Drive metrics management and data-driven continuous improvement At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. To drive the provision of a high quality Information Technology services. * Accountability for the provided services, participate in establishment of standards and methodologies and ensure those are followed. * Collaborate with internal Information Technology teams to effectively deliver services to end users. * Drive metrics management and performance of activities with a focus on a data driven continuous improvement approach. * Participate in the exchange of ideas and information across the global Information Technology organization to help drive standardization and sharing of best practice initiatives. * Broad understanding of business/operations requirements to create suitable Information Technology solutions. * Ensure given priorities and deadlines are kept (demand management). * Be able to handle conflicting priorities with the available internal and external resources. * Selects, develops, and evaluates personnel to ensure the efficient operation of the application development function. * Provide resources for project activities to support successful project execution. * Coordination of work schedules, priorities, and performance management of Information Technology personnel. * Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority. * Ability to work effectively under pressure with constantly changing priorities and deadlines. * Understand and embrace the global Information Technology strategic direction. * Adhere to all safety and health rules and regulations associated with this position and as directed by superior. * Enfirce and follow all procedures and policies within Information Technology and the company. * Participate in internal audit programs and drive non comformance issues to conclusion. * Project Management as required. * May perform other duties and responsibilities as assigned. * Reports to Site IT Manager Knowledge Requirements: * Demonstrated leadership and resource management experience * Experience of working with Information Technology Infrastructure Library (ITIL) processes * Interpersonal skills in working with the customer, management and technical teams * Excellent written and verbal communication skills * Effective presentation skills * Strong attention to detail * Experience of delivering development services preferably in a Manufacturing environment * Advanced level English skills TEN CUIDADO CON LOS FRAUDES: Las oportunidades laborales legítimas en Jabil se pueden encontrar en nuestro sitio web oficial Jabil.com. Ningun solicitante debe pagar para acceder a estas oportunidades de empleo. Al postularte para un empleo en Jabil, serás contactado a través del portal oficial de jabil por un correo electrónico con teminacion @jabil.com; llamada telefónica directa de un integrante del equipo de Jabil; o correo electrónico directo con una dirección de correo electrónico @jabil.com. Jabil no solicita pagos para realizar entrevistas ni en ningún otro momento durante el proceso de contratación. Jabil tampoco pedirá información personal de identificación como número de seguro social, acta de nacimiento, información de institución financiera, número de licencia de conducir o información de pasaporte por teléfono o correo electrónico. Si crees que estás siendo víctima de robo de identidad o fraude, repórtalo a la policía en los siguientes números y repórtala en el sitio web donde la encontraste. Llama a: 911 o 089\. **Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.** **Accessibility Accommodation** =============================== If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e\-mail to Always\_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e\-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. \#whereyoubelong