Buscas ser parte de una empresa innovadora, inclusiva y colaborativa, que valora tanto tu desarrollo profesional como el equilibrio entre tu vida personal y laboral, y que cuenta con diversidad de clientes líderes en varios sectores? Si es así, ¡descubre la vacante que Deintec tiene para ti e impulsa tu carrera en IT! Posición: **JDE Functional Expert** Ubicación: México Esquema: Híbrido 3 días en oficinas de Nuevo León o CDMX. Si no vives en esas ciudades, es remoto Tipo de contrato: Indeterminado Horario: Lunes a Viernes Idioma: Inglés intermedio Escolaridad: Ingeniero computación, sistemas, etc. **Purpose of the position** The JDE Functional Expert provides specialized consulting and support for JD Edwards applications, ensuring optimal functionality across key business processes. This role involves analysing requirements, configuring modules, troubleshooting issues, provide support to the business operation, and collaborating with technical teams to deliver high\-quality ERP solutions aligned with business objectives Also is the key actor for maintaining the business processes embedded in JDE and all the JDE Localizations in the region **Principal responsibilities** ·Manage ticket queue to resolve end user issues in a timely manner, while providing excellent customer service. · Act as subject matter expert for JD Edwards functional areas, including Order Management, Financial Management, Inventory, and Procurement. · Analyse business requirements and translate them into functional specifications for JDE solutions. · Participate in projects involving upgrades, enhancements, and new implementations of JDE modules. · Desing, configure, test, and implement JDE modules to meet operational and strategic Nlatam region needs for projects assigned to her/him. · Work closely with JDE developers to assure the quality on time for the developed solutions. · Provide second level (L2\) and third level (L3\) support for functional issues and coordinate with technical teams for resolution. · Collaborate with integration teams to ensure smooth EDI, ETL, and Web Services transactions from satellite regional systems. · Troubleshoot and resolve functional issues in JDE applications, ensuring minimal disruption to business processes. · Document processes, configurations, and best practices for knowledge sharing and compliance. · Support regional IT managers and business stakeholders in aligning ERP solutions with organizational goals. · Maintain the JDE Nlatam JDE Template · Identify opportunities to optimize JDE processes and propose enhancements. · Identify opportunities to optimize JDE processes and propose enhancements. · Work closely with finance, supply chain, and operations teams to ensure JDE solutions meet business needs. · Participate in incident resolution and root cause analysis. · Ensure adherence to corporate policies, SOX compliance, and audit requirements in all functional configurations. **Required critical behaviours** · Should be Proactive and Self\-Driven: Demonstrates a highly motivated, energetic, and independent attitude with strong initiative, eagerness to learn, and willingness to mentor others. · Possess Analytical Expertise: Possesses deep knowledge in analysing and defining business processes within JD Edwards, ensuring solutions align with operational and strategic goals. · Be Innovative Problem\-Solving: Applies critical thinking and creative, out\-of\-the\-box approaches to resolve complex issues, combined with sharp troubleshooting skills. · Possess Effective Communication and Collaboration skills: Exhibits strong interpersonal, written, and verbal skills to collaborate effectively with local users, management, and regional team members. · Be Customer\-Centric Mindset: Maintains a service\-oriented approach, communicating in a way that empowers end users to understand and utilize technology correctly, driving business benefits. · Have Influence and Team Orientation: Demonstrates excellent influencing skills, customer focus, and a strong team\-player attitude to foster trust and cooperation across functions. **Required key skills (functional/technical)** **MANDATORIAS** · JD Edwards Enterprise One 9\.0 or later as business analyst or consultant JD Edwards E1 · Oracle SQL (Use of SQL scripts and sentences) · Strong functional knowledge of JD Edwards modules: Finance, PTP, OTC, Manufacturing, Modules · Experience in analysing and documenting business processes and functional requirements. · Hands\-on experience configuring and supporting JDE applications. · Familiarity with integration technologies (EDI, ETL, Web Services) and their impact on functional processes. · Ability to work collaboratively with technical teams and business · Experience in highly interconnected and complex environments. · Knowledge of best practices for ERP implementations and upgrades. · Excellent communication and documentation abilities. · Sense of urgency · The ability to perform analysis and research business needs to translate those into measurable business requirements · Strong analytical and problem\-solving skills **PREFERENCIAL** Oracle SQL Developer or TOAD **Ofrecemos:** \- Salario competitivo basado en experiencia \- Prestaciones Superiores a las de Ley (como: fondo de ahorro, caja de ahorro, SGMM, vales de despensa, etc.) \-Oportunidad de crecimiento profesional. \- Contrato directo con nuestro cliente. Si cumples con los requisitos y te motiva avanzar en tu carrera, postúlate hoy. ¡En Deintec, nos emociona contar con tu talento! Job Type: Full\-time Pay: From $45,000\.00 per month Language: * Inglés avanzado (Required)