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de HubSpot - México (Trabajo remoto)","content":"Resumen:\nHyperscayle busca un consultor experimentado de HubSpot para diseñar, implementar y optimizar soluciones de HubSpot para clientes, impulsando el crecimiento y la eficiencia en las operaciones de ingresos.\n\nAspectos destacados:\n1. Rol de asesor de confianza en el diseño y la optimización de soluciones de HubSpot\n2. Enfoque en impulsar el crecimiento y la eficiencia en las operaciones de ingresos\n3. Oportunidad de colaborar con equipos tecnológicos y de liderazgo\n\n**Sobre nosotros:** Hyperscayle es una firma especializada en asesoramiento e implementación de operaciones de ingresos. Ayudamos a las empresas a crecer y escalar al optimizar la forma en que marketing y ventas trabajan juntos durante todo el ciclo de generación de leads hasta la facturación. Implementamos sistemas líderes en automatización de marketing y CRM, y ofrecemos asesoramiento estratégico para mejorar los procesos, permitiendo que los miembros de distintos equipos midan y mejoren su impacto en los ingresos. Contamos con experiencia en una amplia gama de tecnologías de marketing y ventas, incluidas todas las partes de los ecosistemas de Salesforce y HubSpot, Openprise y Marketo.\nBuscamos un **consultor de HubSpot** experimentado que actúe como asesor de confianza para nuestros clientes. Como consultor de HubSpot, será responsable de diseñar, implementar y optimizar soluciones de HubSpot que impulsen el crecimiento y la eficiencia en los procesos de operaciones de ingresos. Buscamos a alguien apasionado por la tecnología, los datos y la eficiencia de los procesos empresariales.\nEl equipo de Hyperscayle se entusiasma profundamente con el potencial de las operaciones de ingresos (RevOps) para marcar una diferencia medible tanto en las empresas como en las personas con las que trabajamos. Hemos estado en sus zapatos, por lo que sentimos una alegría genuina cuando ayudamos a otros líderes de marketing, ventas y operaciones a tener éxito. Valoramos a los miembros del equipo que compartan ese entusiasmo y tengan una opinión clara, por lo que buscamos a alguien que cuestione el statu quo y proponga nuevas ideas para generar mejores resultados empresariales —tanto para nosotros como para nuestros clientes—. Asimismo, buscamos a alguien con excelentes habilidades técnicas y capaz de comprender los problemas empresariales que nuestros clientes intentan resolver.\nEs ideal para este puesto si se siente cómodo desempeñando un rol frente al cliente y puede dirigir las conversaciones sobre procesos empresariales para maximizar el valor que las soluciones de CRM y HubSpot aportan a su negocio.\n **Lo que hará:**\n* Implementar, configurar y mantener instancias de HubSpot (CRM, Marketing Hub, Sales Hub, Service Hub).\n* Diseñar flujos de automatización para marketing, ventas y servicio al cliente.\n* Configurar embudos, informes, paneles de control y procesos que apoyen a los equipos de ventas y éxito del cliente.\n* Analizar datos y métricas para proponer mejoras continuas en las operaciones de ingresos.\n* Capacitar a usuarios y equipos en las mejores prácticas dentro del ecosistema de HubSpot.\n* Colaborar con equipos tecnológicos y de liderazgo para alinear los procesos empresariales con los objetivos estratégicos.\n**Sus conocimientos, habilidades y capacidades:**\n* Experiencia comprobada (3\\+ años) trabajando con HubSpot (implementaciones, migraciones o administración avanzada).\n* Conocimiento de operaciones de ingresos, procesos de ventas, automatización de marketing y gestión de clientes.\n* Excelentes habilidades de análisis y elaboración de informes dentro de HubSpot.\n* Capacidad para comunicar conceptos técnicos de forma clara y práctica a equipos no técnicos.\n* Inglés intermedio/avanzado (hablado y escrito).\n* Solo se aceptarán currículums en inglés.\n* Autorizado para trabajar en México.\n**Qué lo convertiría en un candidato excepcional:**\n* Certificaciones de HubSpot (p. ej., Socio de Soluciones de HubSpot, Marketing Inbound, RevOps).\n* Capacidad para mentorizar, capacitar y desarrollar a otros en un entorno de equipo.\n* Excelentes habilidades comunicativas y analíticas.\n* Atención minuciosa a los detalles.\n* Capacidad para trabajar de forma independiente, así como en equipo, en múltiples proyectos.\n* Comprensión de los flujos de trabajo y procesos empresariales de ventas y marketing.\n* Comprensión de la automatización de marketing.\n* Capacidad y disposición para aprender nuevas tecnologías y ampliar continuamente sus competencias.\n***¿Por qué Hyperscayle?***\nEstamos comprometidos con la creación de un entorno inclusivo para nuestro equipo. Si tiene alguna necesidad especial que requiera adaptaciones, infórmelo a su reclutador.\n***Actualmente ofrecemos los siguientes beneficios:***\n \n* Acceso a un seguro médico privado mediante MetLife.\n* Póliza de seguro de vida mediante Metlife Seguros.\n* Bono de Aguinaldo de 30 días y una ayuda mensual para tecnología.\n* Aporte del 8 % del salario del empleado a un fondo de ahorro.\n* Política flexible de vacaciones que le permite gestionar su horario y descansar y recargar energías cuando lo necesite.\n* Beneficios familiares, licencia parental extendida para pasar tiempo fundamental con nuevos miembros de la familia y discapacidad a corto y largo plazo pagada por el empleador.\n* Apoyo al desarrollo individual mediante certificaciones, aprendizaje continuo, conferencias y más.\nValoramos una fuerza laboral diversa y una cultura de inclusividad y pertenencia. Todas las decisiones de contratación se tomarán sin tener en cuenta la edad, raza, credo, color, religión, género, origen nacional, ascendencia, condición de discapacidad, estatus de veterano, orientación sexual, identidad o expresión de género, información genética, estado civil, estatus de ciudadanía o cualquier otra base protegida por las leyes federales, estatales o locales. 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Las principales funciones del RSR incluyen la prospección y generación de leads, realizar presentaciones comerciales y demostraciones de productos, negociar y cerrar tratos, así como alcanzar los objetivos de ventas.\n\n\nEl RSR construirá y mantendrá relaciones sólidas con los clientes, asegurando su satisfacción e identificando oportunidades de venta adicional o venta cruzada.\n\n\nEl RSR deberá mantenerse constantemente informado sobre tendencias del mercado, colaborar con todos los equipos internos y proporcionar informes y pronósticos de ventas precisos. El RSR también ayudará en la incorporación de nuevos clientes, resolución de problemas y garantizará una experiencia de ventas fluida desde la prospección hasta el soporte posterior a la venta.\n\n### **Principales tareas**\n\n**Prospección y generación de leads.** Identificar y calificar clientes potenciales y proyectos mediante investigación, networking, llamadas en frío y leads entrantes. Construir y mantener un embudo de ventas identificando constantemente nuevos prospectos/proyectos y siguiendo oportunidades. Desarrollar relaciones con tomadores de decisiones e influenciadores dentro de las cuentas objetivo.\n\n**Presentaciones comerciales.** Presentar y demostrar productos y/o servicios a clientes potenciales y existentes, mostrando cómo satisfacen sus necesidades. Personalizar las presentaciones según los retos específicos, intereses y objetivos empresariales del cliente. Preparar propuestas y cotizaciones alineadas con las necesidades, plazos y presupuesto del cliente.\n\n**Gestión de relaciones.** Establecer relaciones fuertes y duraderas con los contactos clave del cliente para asegurar un negocio a largo plazo. Comprender las necesidades y puntos críticos del cliente y trabajar para ofrecer soluciones personalizadas mediante los servicios y ofertas de DBM. Mantener la comunicación con el cliente después de la venta para garantizar su satisfacción y detectar oportunidades de venta adicional o cruzada.\n\n**Negociación y cierre de tratos.** Negociar precios, términos contractuales y entregables con los clientes para asegurar acuerdos mutuamente beneficiosos. Cerrar ventas obteniendo contratos firmados y asegurando que toda la documentación y procesos internos se completen. Superar objeciones del cliente, abordar sus preocupaciones y encontrar soluciones para cerrar el trato.\n\n**Alcanzar objetivos de ventas.** Cumplir o superar las cuotas u objetivos de ventas establecidos por la empresa. Seguimiento y reporte de métricas de ventas, asegurando que se cumplan los objetivos e identificando áreas de mejora. Trabajar continuamente para aumentar los ingresos mediante nuevas ventas y la expansión de cuentas existentes.\n\n**Conocimiento del mercado y sector.** Mantenerse informado sobre tendencias del sector, productos de la competencia y cambios en el mercado para mantener la competitividad. Conocer a fondo el producto/servicio, incluyendo características, beneficios y cómo resuelve los problemas del cliente. Posicionar eficazmente el producto y servicio, adaptando la propuesta de valor a las necesidades del cliente.\n\n**Incorporación y seguimiento del cliente.** Asegurar una incorporación fluida de nuevos clientes, trabajando con equipos de implementación o éxito del cliente para garantizar una adopción sin problemas del producto y servicio. Realizar seguimiento posterior a la venta para asegurar su satisfacción, ayudar en la resolución de problemas y recopilar comentarios para mejorar.\n\n**Colaboración con equipos internos.** Trabajar estrechamente con los equipos de marketing, producto y soporte al cliente para asegurar que se satisfagan las necesidades de los clientes y que los comentarios se transmitan para el desarrollo o mejora de productos. Colaborar con la gerencia de ventas para alinear estrategias, prever ventas y compartir mejores prácticas o historias de éxito.\n\n**Informes y pronósticos.** Mantener registros precisos de actividades de ventas, interacciones con clientes y progreso en el embudo de ventas utilizando las herramientas establecidas. Proporcionar informes regulares de ventas a la gerencia o equipos directivos, detallando logros clave, oportunidades y desafíos. Prever ingresos basándose en el embudo actual, actividad de leads y cierres esperados.\n\n**Resolución de problemas y soporte al cliente.** Identificar y resolver cualquier problema que surja durante el proceso de venta o después de la venta, asegurando una experiencia positiva para el cliente. Ayudar a los clientes a superar dificultades y ofrecer soluciones, trabajando para garantizar la satisfacción y retención del cliente.\n\n**Venta adicional y venta cruzada.** Identificar oportunidades para vender más a clientes existentes ofreciendo productos o servicios adicionales que puedan añadir valor. Trabajar con los clientes para ampliar su uso de las ofertas de la empresa, sugiriendo soluciones complementarias según sus necesidades.\n\n### **Perfil y habilidades requeridas**\n\n* Excelentes habilidades de comunicación e interpersonales para interactuar eficazmente con clientes, comprender sus necesidades y construir relaciones a largo plazo.\n* Pensamiento estratégico y capacidad para resolver problemas, con el fin de identificar retos del cliente, proponer soluciones innovadoras e impulsar el crecimiento del negocio.\n* Fuertes habilidades de negociación e influencia para manejar relaciones complejas con clientes y lograr resultados mutuamente beneficiosos.\n* Actitud proactiva y autónoma, con pasión por ofrecer un servicio excepcional al cliente.\n* Capacidad para trabajar de forma independiente, así como en colaboración dentro de un entorno de equipo.\n* Sólida experiencia en ventas B2B y negociaciones, preferiblemente en la industria de iluminación automotriz.\n* Conocimientos técnicos en inyección de plásticos y moldes.\n* Comprensión de las normas automotrices (IATF 16949; ISO 9001\\)\n\n### **Conocimientos, educación y experiencia**\n\n* Título universitario en ingeniería con especialización en negocios o marketing.\n* Experiencia comprobada en ventas, mínimo 5 años en la industria automotriz y gestión de cuentas clave, o en roles relevantes de gestión de relaciones con clientes.\n* Conocimiento de la industria o mercado de iluminación automotriz en el que opera la empresa.\n* Capacidad para viajar el 80 % del tiempo dentro de la República Mexicana.\n* Capacidad para viajar a EE. 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