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Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Fray Buenaventura Merlin 207, Barrio de San Bernardino, 50080 Toluca de Lerdo, Méx., Mexico","infoId":"6455280554598712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Ejecutivo de Cuenta","content":"Acerca de este puesto \n\nEl rol de Ejecutivo de Cuenta gira en torno al éxito del cliente y la ejecución de ventas para México como territorio de ventas. El Ejecutivo de Cuenta es responsable de todos los ingresos entrantes y recurrentes provenientes de las cuentas asignadas. Es el punto principal de contacto para cualquier solicitud de servicio de capacitación del cliente. El enfoque consiste en responder rápidamente a las solicitudes del cliente por teléfono y correo electrónico para reservar con precisión su capacitación, a la vez que se actualiza la base de datos del CRM. El Ejecutivo de Cuenta coordina con los servicios de capacitación y ventas para ofrecer una experiencia de entrenamiento ideal, actuando como defensor interno del cliente y como experto temático para las cuentas mexicanas. \n\nEste puesto trabajará con RSM, México en visitas a instalaciones y revisiones de cuentas en ubicaciones de clientes.\nEl candidato ideal estará centrado en el cliente, orientado al detalle y a procesos, altamente organizado, será capaz de prosperar en un entorno dinámico y sensible al tiempo, y podrá comunicarse eficazmente con clientes internos y externos tanto en español como en inglés. \n\nEste puesto tendrá un fuerte enfoque en impulsar la satisfacción del cliente mediante el aprovechamiento de relaciones internas para ayudar a lograr la retención de clientes.* Responsable de todas las reservas de ingresos, tanto por retención como por participación en la cartera, para cuentas mexicanas. Tiene la responsabilidad de la experiencia del cliente y actúa como enlace entre Ventas, Operaciones, Servicio al Cliente, Regulaciones y Archivos. Responsable de responder rápidamente a solicitudes para reservar ingresos dentro de la plataforma con información precisa y detallada que coincida con las preferencias del cliente. Asegura que las reservas se ingresen correctamente en el sistema y realiza seguimiento con los clientes respecto a cualquier cambio, pregunta o inquietud previos a la capacitación.\n* Supera objeciones del cliente y crea nuevas oportunidades de ingresos generando leads para que RSM los siga. Realiza seguimiento de tareas de retención renunciadas para asegurar que todas las posibles capacitaciones de clientes regresen a CAE. Alcanza metas mensuales, trimestrales y anuales de ingresos para México mediante esfuerzo decidido e independiente.\n* Comunica regularmente con los clientes asignados para desarrollar confianza. Se pone en contacto con el piloto o director de capacitación después del entrenamiento para recopilar comentarios inmediatos y asegurar la reserva del próximo año. Asesora a los clientes sobre próximas oportunidades de capacitación y les informa sobre las ofertas de CAE, destacando oportunidades de venta adicional en cada reserva.\n* Apoya actividades de ventas en plataformas definidas trabajando estrechamente con la Gerencia de Ventas y los Clientes como experto temático en su territorio asignado. Proporciona orientación sobre cursos sugeridos, disponibilidad de capacitación y conocimientos específicos de la plataforma.\n* Construye y mantiene relaciones con los clientes. Actúa como asesor de capacitación de confianza para los tomadores de decisiones mientras organiza sus necesidades de programación.\n* Resuelve inquietudes del cliente. Brinda la primera respuesta ante preocupaciones del cliente antes y después de la capacitación, buscando soluciones de forma independiente y haciendo incidencia en toda la empresa. Escala las inquietudes cuando sea necesario y se hace responsable hasta que se resuelvan.\n* Asegura que todos los informes, reservas y entradas en el CRM se realicen con precisión y a tiempo\n\n \n\nConocimientos, Habilidades y Capacidades:* Título universitario deseable\n* 2\\-5 años de experiencia relacionada con el trabajo\n\n \n\nComunicarse con soltura en español e inglés* Conocimientos prácticos de la FAR Parte 91\n* Fuertes habilidades interpersonales y de comunicación\n* Contacto frecuente con clientes por teléfono y capacidad de comunicarse efectivamente\n* Orientado al servicio al cliente\n* Licencia de piloto deseable pero no obligatoria\n* Fuertes habilidades organizativas y de priorización múltiple de tareas\n* Sólidas habilidades de negociación\n* Buenas habilidades de escucha\n* Capacidad de viajar a las ubicaciones de los clientes según sea necesario\n* Experiencia en departamentos de vuelo corporativos y/o operadores charter deseable\n* Conocimiento y experiencia con departamentos de vuelo corporativos mexicanos y/o operadores charter\n\n\nDeseable* Excelentes habilidades de comunicación verbal y escrita\n\n\nTipo de puesto\nRegular\nCAE agradece a todos los solicitantes por su interés. Sin embargo, solo se contactará a aquellos cuyo perfil y experiencia coincidan con los requisitos del puesto.\nEmpleador que ofrece Igualdad de Oportunidades*CAE es un empleador que ofrece igualdad de oportunidades, comprometido a proporcionar oportunidades de empleo iguales a todos los solicitantes y empleados sin importar raza, nacionalidad, color, religión, sexo, identidad y expresión de género, orientación sexual, discapacidad, neurodiversidad, condición de veterano, edad u otras características protegidas por leyes locales.**Si no se ve reflejado completamente en todos los requisitos del puesto listados en la publicación, aún así le animamos a comunicarse y postularse. En CAE, todos son bienvenidos a contribuir a nuestro éxito. Los solicitantes que necesiten adaptaciones razonables deben contactar a su reclutador en cualquier momento del proceso de selección. Si necesita ayuda para enviar su solicitud debido a tecnología asistiva incompatible o una discapacidad, contáctenos en* CAECarrieres\\-Careers@cae.com","price":"","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1764318793000","seoName":"account-executive","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-san-diego/cate-cust-service-facing/account-executive-6455280554598712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"26aedf85-6965-4ce8-8dbb-fc380eb5001b","sid":"da3be896-e714-4c70-908e-c59974db7cd8"},"attrParams":{"summary":null,"highLight":["Impulsar las metas de ingresos para cuentas mexicanas","Gestionar solicitudes de capacitación del cliente y actualizaciones del CRM","Comunicación bilingüe en español e inglés"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Toluca de Lerdo,Estado de México","unit":null}]},"addDate":1764318793327,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1385","location":"WQ82+M2 Cuernavaca, Morelos, Mexico","infoId":"6453666325760112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Empleado General","content":"Buscamos personas, que quieran incursionar en el ámbito laboral a través del equilibrio entre sus estudios y el aprendizaje profesional dentro de Cinépolis. \nLas actividades a realizar son de atención al cliente con actitud de servicio y limpieza de áreas generales \nComo empleado general en Cinépolis tendrás la oportunidad de desarrollar distintas habilidades como trabajo en equipo o servicio al cliente mientras adquieres experiencia laboral dentro de la compañía de entretenimiento más importante en Latinoamérica.\n\nTipo de puesto: Tiempo completo, Por temporada\n\nSueldo: $8,500\\.00 \\- $9,000\\.00 al mes\n\nBeneficios:\n\n* Horarios flexibles\n* Opción a contrato indefinido\n* Uniformes gratuitos\n\nPregunta(s) de postulación:\n\n* ¿ Eres apasionado al cine y al servicio al cliente?\n* ¿En qué cine te gustaría trabajar? 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Una carrera con nosotros significa unirte a un equipo de más de 230,000 personas dedicadas de todo el mundo. En Citi, tendrás la oportunidad de desarrollar tu carrera, contribuir con tu comunidad y generar un impacto real.\n\n\n**Descripción del puesto**\n----------------\n\n\nEl Especialista de Servicio garantiza un excelente nivel de servicio al cliente para lograr su completa satisfacción, gestionando los recursos de la sucursal y buscando generar desde la llegada del cliente a la misma \"Experiencias Excepcionales\".\n\n \n\n**Responsabilidades:**\n\n* Coordinar la aplicación del Modelo de Atención y Operación en la Sucursal.\n* Promover los productos/servicios de la institución en el patio de clientes e intensificar con ellos la promoción para el uso de medios de autoservicio.\n* Coordinar adecuadamente los recursos materiales y el personal de la sucursal.\n* Contribuir eficientemente con las funciones de control y seguridad junto con el personal designado como responsable de esta función.\n* Cumplir con las necesidades de los clientes mientras se brinda una experiencia excepcional al cliente es el comportamiento esperado de todos nuestros empleados y será medido mediante métricas específicas.\n* Evaluar adecuadamente el riesgo cuando se tomen decisiones comerciales, demostrando especial consideración por la reputación de la empresa y salvaguardando a Citigroup, sus clientes y activos, mediante el cumplimiento de las leyes, normas y regulaciones aplicables, adherirse a la Política, aplicar un juicio ético sólido respecto al comportamiento personal, conducta y prácticas comerciales, y escalar, gestionar y reportar asuntos de control con transparencia.\n\n**Requisitos:**\n\n* 2\\-4 años de experiencia en servicio al cliente, ventas y/o referenciación en sucursales.\n* Demostrar consistentemente una comunicación clara y concisa, tanto escrita como verbal.\n\n**Educación:**\n\n* Título universitario o experiencia equivalente\n\n\n\\-\n\n**Grupo de Familia Profesional:**\n\nVentas al Consumidor\n\\-\n\n**Familia Profesional:**\n\n\nSoporte de Ventas al Consumidor\n\\-\n\n**Tipo de Jornada:**\n\n\nTiempo completo\n\\-\n\n**Habilidades más relevantes**\n\nConsulte los requisitos enumerados anteriormente.\n\\-\n\n**Otras habilidades relevantes**\n\nPara habilidades complementarias, consulte lo anterior y/o contacte al reclutador.\n\\-\n\n*Citi es un empleador que ofrece igualdad de oportunidades, y los candidatos calificados serán considerados sin importar raza, color, religión, sexo, orientación sexual, identidad de género, origen nacional, discapacidad, condición de veterano protegido o cualquier otra característica protegida por la ley.*\n\n*Si usted es una persona con discapacidad y necesita una adaptación razonable para utilizar nuestras herramientas de búsqueda y/o postularse a una oportunidad laboral, revise* *Accesibilidad en Citi**.* \n\n \n\n*Consulte la* *Declaración de Política de Igualdad de Oportunidades de Empleo (EEO)* *de Citi y el cartel* *Conozca sus Derechos* *.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1764069556000","seoName":"banamex-subgerente-de-servicio-toluca-2","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-san-diego/cate-cust-service-facing/banamex-subgerente-de-servicio-toluca-2-6452090323789112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"be7c0b07-d86f-46af-b8a2-46649a67c5a0","sid":"da3be896-e714-4c70-908e-c59974db7cd8"},"attrParams":{"summary":null,"highLight":["Excelente servicio al cliente","Gestionar recursos de la sucursal","Promover soluciones de autoservicio"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Toluca de Lerdo,Estado de México","unit":null}]},"addDate":1764069556546,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Av. 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El asociado puede desempeñar funciones como selección de pedidos y/o empaque, procesamiento de pedidos y otros roles de apoyo logístico dentro del Departamento de Logística.\n\n\n**¿Qué hay para ti?**\n\n* La oportunidad de asumir algunos de los desafíos más importantes del mundo, ayudando a los clientes a obtener agua limpia, alimentos seguros, energía abundante y entornos saludables\n* La posibilidad de tener un impacto y moldear tu carrera con una empresa apasionada por el crecimiento\n* El apoyo de una organización que considera vital incluir y comprometer a personas diversas, perspectivas e ideas para alcanzar nuestro mejor rendimiento\n\n **Lo que harás:**\n\n* Seleccionar manualmente pedidos completos por caja y apilarlos en tarimas utilizando un escáner/tableta\n* Asegurar el correcto almacenamiento temporal y la identificación una vez que se haya completado la selección de un pedido\n* Utilizar diversos equipos (transpaleta manual, transpaleta eléctrica, montacargas elevador y montacargas de propano) para mover tarimas\n* Verificar cantidades, calidad de los artículos y etiquetado adecuado de los productos que se envían\n* Examinar todo el embalaje y contenido de los artículos para verificar su conformidad con las especificaciones del cliente y confirmar toda la información frente a la lista de empaque y SAP\n* Coordinar con otros departamentos como servicio al cliente, producción, paquete instantáneo y pequeño paquete\n* Armado de cajas para envío\n* Introducción de cajas para empaque\n* Preparación y colocación de etiquetas de envío\n* Carga de remolque con cajas y tarimas empacadas\n* Identificar artículos con discrepancias en cantidad y comunicarse inmediatamente con el Supervisor y/o Líder\n* Mantener la limpieza 5S del área de selección y trasladar pedidos finalizados y envueltos en film plástico al muelle para los empaquetadores LTL\n* Seguir todos los procedimientos y políticas de seguridad\n* Cumplir con todos los procedimientos y políticas del almacén\n\n **Requisitos mínimos:**\n\n* Título de escuela secundaria o G.E.D. requerido\n* Un año de experiencia en planta o almacén\n* Debe ser capaz de realizar con precisión cálculos matemáticos básicos\n* Debe poder seguir instrucciones escritas y orales\n\n**Requisitos físicos:**\n\n* Capacidad para levantar y transportar 50 libras\n\n**Requisitos preferidos:**\n\n* Experiencia previa en un entorno de almacén realizando responsabilidades de envío y/o recepción\n* Ser capaz de utilizar correctamente una transpaleta manual, transpaleta eléctrica, montacargas elevador y/o montacargas sentado\n* Se requiere un nivel mínimo de capacidad analítica\n\n **Nuestro compromiso con una cultura de inclusión y pertenencia** \n\nEcolab está comprometida con el trato justo e igualitario de empleados y solicitantes y con promover los principios de Igualdad de Oportunidades de Empleo. Realizaremos reclutamiento, contratación, promoción, transferencias y proporcionaremos oportunidades de avance basadas en calificaciones individuales y rendimiento laboral en todos los asuntos relacionados con el empleo, compensación, beneficios, condiciones de trabajo y oportunidades de progreso. 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El objetivo general de esta función es resolver problemas de clientes externos y proporcionar soporte constante al cliente. \n\n \n\n**Responsabilidades:**\n\n* Administrar consultas de clientes, garantizar una debida investigación y oportuna resolución en cumplimiento de las normas departamentales.\n* Desarrollar y mantener una cartera de clientes a través de llamadas periódicas e interacción personal, según sea necesario.\n* Brindar a los clientes tarjetas de puntuación de actividad de consultas y transacciones, y organizar llamadas de revisión con clientes en relación con la productividad y el uso de herramientas de autoservicio.\n* Informar al cliente los problemas (fallas del sistema, problemas de mercado) y brindar actualizaciones periódicas de la solución.\n* Redirigir los comentarios del cliente y procesar demoras y errores correctamente.\n* Mantener el conocimiento de nuevos requisitos regulatorios y de mercado que afecten la base/cartera de clientes.\n* Garantizar el cumplimiento de todas las normas departamentales y mantener el entorno de control.\n* Evaluar adecuadamente el riesgo cuando se toman decisiones comerciales, demostrando una consideración particular por la reputación de la empresa y protegiendo a Citigroup, sus clientes y activos, al impulsar el cumplimiento de las leyes, las reglas y los reglamentos correspondientes, acatando la política, aplicando un juicio ético sólido en relación con el comportamiento personal, la conducta y las prácticas comerciales y escalando, administrando e informando los problemas de control con transparencia\n\n**Calificaciones:**\n\n* Entre 2 y 4 años de experiencia relevante.\n* Experiencia en servicio al cliente o finanzas.\n* Dominio de Microsoft Office.\n* Comprobadas habilidades de gestión de crisis y pensamiento crítico para resolver problemas y tomar decisiones.\n* Atención constante a los detalles para garantizar precisión.\n* Demostrar de manera constante una comunicación escrita y verbal clara y concisa.\n* Servicio al cliente de alta calidad constante con foco en desarrollar la relación con el cliente y lograr resultados.\n\n**Educación:**\n\n* Diploma de bachillerato o equivalente.\n\n\n\\-\n\n**Job Family Group:**\n\nCustomer Service\n\\-\n\n**Job Family:**\n\n\nInstitutional Customer Service\n\\-\n\n**Time Type:**\n\n\nFull time\n\\-\n\n**Most Relevant Skills**\n\nPlease see the requirements listed above.\n\\-\n\n**Other Relevant Skills**\n\nFor complementary skills, please see above and/or contact the recruiter.\n\\-\n\n*Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.*\n\n *If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *Accessibility at Citi**.* \n\n \n\n*View Citi’s* *EEO Policy Statement* *and the* *Know Your Rights* *poster.*","price":"","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1762618505000","seoName":"banamex-volante-sr-toluca-2","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-san-diego/cate-cust-service-facing/banamex-volante-sr-toluca-2-6433516867264112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"48146bbd-6fe7-44ce-b317-dec0b3fb1c88","sid":"da3be896-e714-4c70-908e-c59974db7cd8"},"attrParams":{"summary":null,"highLight":["Resolver problemas de clientes externos","Mantener cartera de clientes mediante llamadas","Cumplimiento normativo y gestión de riesgos"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Metepec,Estado de México","unit":null}]},"addDate":1762618505255,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Francisco I. 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Administra una tienda de conveniencia* ***GOMART***\n\n**Buscamos \"Gerente de tienda\"**\n\n***¡Te Ofrecemos!***\n\n* Capacitación pagada\n* Sueldo base\n* Excelente esquema de bonos\n* Prestaciones de Ley\n* Red de asistencia medica y seguro de vida\n* Crecimiento laboral\n\n***Zona a Laboral:***\n\n* ***Toluca***\n* **San Nicolas Tolentino Otzacatipan**\n\n***¡Solo Necesitas!***\n\n* Disponibilidad de horario de Lunes a Domingo con 1 descanso rolado.\n* Experiencia en Ventas, Atención a Clientes, Inventarios, Manejo de Efectivo, Ventas Sugeridas, Tiendas de Conveniencia (Oxxo, Seven, Circulo K, Neto, 3 B, Retail u otras).\n* Manejo de Office, ERP.\n\n***¡Actividades!***\n\n* Administrar los proceso y cumplimientos de la Tienda, Realizar Inventarios y pedidos, Atención a Clientes y Proveedores, Manejo de personal y desarrollo para crecimiento, Alcanzar presupuestos de ventas, control de Mercas, otras.\n\n**Interesados postularse por este medio y a la brevedad serás contactado vía WhatsApp y/o llamada telefónica.**\n\nTipo de puesto: Tiempo completo, Por tiempo indeterminado\n\nSueldo: $10,000\\.00 \\- $12,000\\.00 al mes\n\nLugar de trabajo: Empleo presencial","price":"10,000-12,000 $MXN/año","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1762275571000","seoName":"store-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-san-diego/cate-cust-service-facing/store-manager-6429127317337812/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"ed7b3d23-ef22-470d-9130-f017d327caab","sid":"da3be896-e714-4c70-908e-c59974db7cd8"},"attrParams":{"summary":null,"highLight":["Capacitación pagada","Excelente esquema de bonos","Crecimiento laboral"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Toluca de Lerdo,Estado de México","unit":null}]},"addDate":1762275571667,"categoryName":"Servicio al Cliente - 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