**About Us:** GDL Connect is a US\-based company with operations in Guadalajara, Mexico, providing top\-tier nearshoring staffing solutions to lower operational costs without compromising company culture. The company focuses on cross\-cultural excellence to empower businesses to focus on expansion and growth. **About the role:** The Administrative Assistant plays a critical role in the mortgage process by ensuring that every borrower’s homeowners insurance meets lender requirements and is processed in a timely manner. This position works closely with loan officers, processors, underwriters, and insurance agents to collect, verify, and track insurance documents needed to move loans through to closing. **Key Responsibilities:** * Coordinate with insurance agents and carriers to collect homeowners insurance declarations, binders, and updated policy documents. * Review and verify insurance policies to ensure they meet lender and investor requirements, including appropriate coverage amounts, deductibles, and escrow information. * Communicate directly with internal teams—processors, closers, loan officers—to provide updates and resolve any insurance\-related issues that may delay closings. * Track and maintain accurate insurance documentation in the loan file using company systems and pipelines. * Serve as a point of contact for internal escalations or clarifications regarding insurance timelines, requirements, or exceptions. * Ensure policies are in place and validated prior to loan funding. * Assist with renewals, policy updates, and coordination with escrow for existing loans when needed. * Help develop and refine insurance\-related processes, checklists, and quality control standards. * Stay current on industry regulations and investor/lender guidelines related to property insurance. Requirements: * High school diploma or GED required; college degree in a business or finance\-related field is a plus. * 1–2 years of experience in the mortgage industry, homeowners insurance, or loan servicing. * Excellent organizational skills and attention to detail. * Strong communication and collaboration skills; comfortable working with multiple departments. * Ability to handle time\-sensitive tasks and manage a high\-volume pipeline. **What We Offer:** * Salary $21k \- $22k gross * Full **law benefits (20 days of Christman bonus at year, 37\.5% instead of 25% of vacation bonus)** * **Punctuality** and **attendance bonus of $2,200 MXN tax free monthly** * **Caja de Ahorro** * **Excellence** bonus of $1,000 MXN tax free trimestral * **Medical Insurance (mayor, minor and preventive)** Tipo de puesto: Tiempo completo, Por tiempo indeterminado Sueldo: $21,000\.00 \- $22,000\.00 al mes Beneficios: * Caja de ahorro * Días de maternidad superiores a los de la ley * Días de paternidad superiores a los de la ley * Programa de referidos * Seguro de gastos médicos * Seguro de gastos médicos mayores * Seguro dental Pregunta(s) de postulación: * What's your salary expectation in Mexican pesos and gross wisely? * Are you comfortable working in an onsite setting? Idioma: * Inglés (B2 \- C1\) (Deseable) Lugar de trabajo: Empleo presencial