Summary: The Senior Site Reliability Engineer ensures stability, resiliency, and performance of critical application and platform services, strengthening operational reliability. Highlights: 1. Lead SRE engineering efforts, diagnostics, optimization, and reliability reviews 2. Create automated solutions, self-healing scripts, and health checks 3. Oversee observability platforms and performance analytics Country Mexico Working Schedule Full\-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 26\-Jan\-2026 Job ID 15125 ### **Description and Requirements** **Sr. Site Reliability Engineer** ***Somos expertos y reconocidos a nivel mundial como líderes en seguros. Tenemos más de 150 años de experiencia entregando lo mejor en seguros de vida, rentas vitalicias y programas de beneficios a más de 90 millones de clientes, en 50 países del mundo. En México, somos la aseguradora \# 1 de personas en el país, con más de 10 millones de asegurados.*** **The Opportunity** The **Senior Site Reliability Engineer** is responsible for ensuring the stability, resiliency, and performance of critical application and platform services across the enterprise. This role is essential to strengthening MetLife’s operational reliability and supporting missioncritical insurance systems such as policy issuance, underwriting, pricing, and claims platforms. This is an exciting opportunity to lead observability transformation, enhance automation, and drive engineering practices that directly shape highly available, scalable environments. Success in this role requires strong analytical skills and the ability to thrive in highpressure environments. The Senior Site Reliability Engineer is accountable for operational reliability and for maturing observability, automation, and resilience frameworks across the enterprise. You'll collaborate closely with application, infrastructure, cybersecurity, risk, and audit teams in an environment where every contribution and perspective is valued. **How You’ll Help Us Build a Confident Future (Key Responsibilities)*** **Lead** daily SRE engineering efforts, diagnostics, optimization, and reliability reviews * **Create** automated solutions, selfhealing scripts, health checks, and runbooks that reduce operational toil * **Oversee** observability platforms, SLO/SLI governance, and performance analytics to improve system transparency * **Manage** incident response, rootcause analysis, vulnerability fixes, and DR/Failover validations * **Develop** resiliency strategies, golden signals, and engineering standards aligned to global SRE frameworks * **Coordinate** with infrastructure, cybersecurity, applications, and global ITSM teams to strengthen service stability **What You Need to Succeed (Required Qualifications)*** Degree in Computer Science, Information Systems, or related field, applied to reliability and operational engineering work * Experience with observability tools (Elastic, Grafana, Dynatrace, Datadog, Prometheus, ELK) to monitor and optimize platforms * Strong automation and scripting capabilities to drive AIOps and selfhealing mechanisms * Proficiency in Kubernetes, microservices, and container administration to support scalable environments * Ability to handle highpressure, multitasking scenarios with strong problemsolving capabilities **What Can Give You an Edge (Additional Skills)*** 7–10\+ years of experience in SRE, DevOps, or Production Engineering roles * Handson knowledge of event\-driven or messaging technologies such as Kafka, RabbitMQ, or Azure Service Bus * Experience in highly regulated industries such as insurance, banking, or compliance\-driven environments * Strong negotiation, communication, and stakeholdermanagement skills across diverse teams and cultures *En MetLife tenemos el compromiso de fomentar la diversidad entre colaboradores y colaboradoras, a través de un trato no discriminatorio por motivos de raza, expresión / identidad de género, orientación sexual, religión, edad, nacionalidad, estado civil, discapacidades, condición física o económica, no se hacen pruebas de VIH y embarazo como requisito para ingreso, permanencia o ascenso y existe igualdad de oportunidades laborales.* **Beneficios que Ofrecemos** Nuestros beneficios están diseñados para cuidar su bienestar holístico con programas para la salud física y mental, el bienestar financiero y el apoyo para las familias. Ofrecemos seguro de gastos médicos mayores, seguro de vida en combinación con un paquete de compensación competitivo junto con bonificaciones por rendimiento, fondo de ahorro y plan de pensiones. También ofrecemos permisos parentales y de adopción ampliados, así como beneficios adicionales como tiempo libre de voluntariado, días libres por su cumpleaños y el Día del Patrimonio Cultural, eventos culturales y deportivos, ¡y mucho más! **Acerca de MetLife** Reconocida en la lista de la revista Fortune de las "Empresas más admiradas del mundo" de 2025 y en la lista de los 25 mejores lugares para™ trabajar en el mundo de Fortune para 2025, MetLife, a través de sus subsidiarias y afiliadas, es una de las principales empresas de servicios financieros del mundo; proporcionando seguros, anualidades, beneficios para empleados y gestión de activos a clientes individuales e institucionales. Nuestro propósito es simple: ayudar a nuestros colegas, clientes, comunidades y al mundo en general a crear un futuro más seguro.Unidos por un propósito y guiados por nuestros valores fundamentales \- Ganar Juntos, Hacer lo Correcto, Entregar Impacto sobre Actividad y Pensar en el Futuro \- estamos inspirados para transformar el próximo siglo en los servicios financieros. En MetLife, es \#AllTogetherPossible ¡Únete a nosotros! At MetLife, we are committed to fostering diversity among employees, through non\-discriminatory treatment for reasons of gender, gender expression, sexual orientation, religion, age, nationality, marital status, disability, physical or economic condition, HIV and embarrassment as a requirement for entry, permanence or ascension and there is equal employment opportunities.