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Trabajamos en equipo, nos involucramos, no nos da miedo equivocarnos y siempre vamos por más. **\\#EquipoDespegar** es crecer, desarrollarse, es proponerse un objetivo y no parar hasta alcanzarlo. 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Gusto por el pago sobre comisiones **¿Qué necesitas?**\nExcelente actitud, experiencia en atención a clientes agencias y/o call center, experiencia en ventas turisticas, acostumbrado a ganar por comisiones. \n\n \n\n**Ofrecemos** \n\nSalarío Garantizado X 3 meses\nExcelentes esquemas de comisiones\nJornada laboral 7\\.30 hrs\nDescuentos exclusivos en todos los productos \\#Despegar\nVales de despensa\nLicencias extendidas para cuidadores primarios y secundarios\nCobertura de Gastos Médicos\nDescuentos en gimnasios\nDía de cumpleaños libre\nBonos y programas de referidos\nReintegro por el cuidado de hijos/as\nCapacitación continua a través de plataformas de e\\-learning\nY muchos más! \n\n¡Postúlate desde el anuncio de empleo!\nTe estamos Buscando \n\n \n\n \n\n \n\n \n\nTe Ofrecemos\n\\\\uD83D\\\\uDCCCSer parte de una empresa experta en su industria.\n\\\\uD83D\\\\uDCCCPertenecer a un equipo de profesionales apasionados por viajar en el mundo de la tecnología y hacer posible que otros viajen.\n\\\\uD83D\\\\uDCCCIntegrar un equipo que utilice la tecnología como vía de innovación y resolución de oportunidades.\n\\\\uD83D\\\\uDCCCDesarrollar tu propia carrera en un mundo competitivo y desafiante.\nSi quieres ser parte de un equipo único en el mercado, al que le gusta resolver, innovar y crear valor, ¡súmate!\n¡Convierte a Despegar en tu próximo destino! *En Grupo Despegar estamos comprometidos con la generación de un ambiente laboral inclusivo en el cual la meritocracia y la igualdad de oportunidades son parte de todos nuestros procesos de gestión de talento, fomentando la diversidad como parte de nuestra cultura en constante evolución*\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1766569589000","seoName":"sales-tourism-advisor-call-center-cancun","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-quintana-roo/cate-sales-outbound/sales-tourism-advisor-call-center-cancun-6484090739597112/","localIds":"23","cateId":null,"tid":null,"logParams":{"tid":"28b71e49-d0e6-490d-886c-9810f27822cd","sid":"f0ef4e8d-5d69-4b8b-813b-63081bdceaf6"},"attrParams":{"summary":null,"highLight":["Salarío garantizado por 3 meses","Excelentes comisiones","Jornada laboral de 7.30 hrs"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cancún,Quintana Roo","unit":null}]},"addDate":1766569589031,"categoryName":"Ventas Salientes","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Av. Bonampak MZ 2-Lt 5, 77504 Cancún, Q.R., Mexico","infoId":"6456279779609812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Bilingual Customer Service Agent","content":"Reserv by Tambourine is a state of the art Hotel and Air package booking engine. Our travel partners include some of the most prestigious hotels in Mexico and the Caribbean as well as all major air carriers.\n\nCustomer Service Agents for our call center will provide support across a number of communication channels. Support will include: modifications and handling of complaints. To do well in this role you will need to follow established procedures for modifying reservations and interacting with sales and flights departments. Customer Service Agents need to maintain a cordial tone of voice even when dealing with problematic clients. Customer Service Agents need to be confident and be good at troubleshooting. Attention to detail is imperative.\n\nRoles and Responsibilities:\n\nManage inbound calls for existing reservations in a timely and effective manner.\n\n* Provide/confirm information relating to reservations.\n* Check options for date changes for hotels and or flights.\n* Request air ticket change information from flights department.\n* Follow up with clients regarding change requests.\n* Provide information regarding refunds.\n* Follow up on voice mails.\n* Effectively answer emails with responses expected within 24 hours of receipt.\n* Achieve goals set by Customer Service Supervisor/Lead Agent\n\nThis is **NOT** a remote position. All of our agents are required to work in our Cancun offices.\n\nPreferred skills: \nProven customer support experience. Or experience as a Client Service Representative. \nStrong telephone skills and active listening. \nAbility to adapt/respond to different client personalities. \nExcellent verbal and written communication skills. \nAbility to multi\\-task/prioritize and manage time effectively.\n\nWe offer: \nCompetitive Salary \nExcellent work environment. \nStable employment (not affected by high/low seasons or weather). \n5 day work week. \nBenefits according to Mexican Labor Laws.\n\nJob Type: Full\\-time\n\nSalary:\n\nApplication Question(s):\n\n* Do you have customer service/support experience?\n\nLanguage:\n\n* English (Required)\n\nExpected Start Date: 15/12/2025\n\nTipo de puesto: Tiempo completo\n\nSalario:\n\nHorario:\n\n* Turno de 8 horas\n\nPrestaciones:\n\n* Contrato Indefinido\n\nTipos de compensaciones:\n\n* Bono de productividad\n\nIdioma:\n\n* Inglés (Obligatorio)\n\nLugar de trabajo: Empleo presencial\n\nCerradoVer la oferta de empleo en Indeed**Configuración del proceso de postulación**Método de postulación\n\n* Por email\n\nSolicitar un CV\n\n* Sí\n\nActualizaciones de postulaciones\n\n* noelia.llaneza@reservhotel.com\n* jonathan.sanchez@reservhotel.com\n* Asimismo, enviar una actualización individual por email cada vez que alguien se postule.\n\nLos candidatos se comunican con usted (email)\n\n* Sí, a la dirección de email proporcionada\n\nFecha límite para postularse\n\n* No\n\n**Detalles**\n\n* **Fecha de publicación:** 28 de noviembre de 2025\n* **Visitas:** 0\n* **Postulaciones recibidas:** 0\n\n**Presupuesto**\n\n* **Presupuesto de empleo:** Sin patrocinar\n\nComparta este empleo en las redes sociales para atraer a más candidatos:© 2024 Indeed\n\n* Cookies, política de privacidad y condiciones del servicio–\n\nTipo de puesto: Tiempo completo\n\nBeneficios:\n\n* Uniformes gratuitos\n\nPregunta(s) de postulación:\n\n* Preferencia de horario\n\nIdioma:\n\n* Inglés (Obligatorio)\n\nLugar de trabajo: Empleo presencial","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1764396857000","seoName":"bilingual-customer-service-agent","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-quintana-roo/cate-sales-outbound/bilingual-customer-service-agent-6456279779609812/","localIds":"23","cateId":null,"tid":null,"logParams":{"tid":"485a9ec1-eb38-45df-b271-98fa2a3b00b3","sid":"f0ef4e8d-5d69-4b8b-813b-63081bdceaf6"},"attrParams":{"summary":null,"highLight":["Manage inbound calls for reservations","Provide modification and refund support","Bilingual (English required)"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cancún,Quintana Roo","unit":null}]},"addDate":1764396857781,"categoryName":"Ventas Salientes","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"H6X8+XM Insurgentes, Q.R., Mexico","infoId":"6452533701184312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Navegador de Atención","content":"### **Resumen**\n\nResumen de la descripción del puesto \n\n \n\nEl Navegador de Atención brindará asistencia a pacientes y profesionales de la salud al iniciar un tratamiento con una terapia de Novartis. Las responsabilidades incluyen guiar durante la incorporación, verificación de seguro, asistencia financiera y apoyo continuo según lo soliciten el paciente y su profesional de la salud. Los Navegadores de Atención también trabajarán con miembros de equipos multifuncionales dentro de Novartis Patient Support, cuando sea apropiado, para garantizar la continuidad de la información compartida con los profesionales de la salud y los pacientes. \n\n \n\nLos Navegadores de Atención deben tener excelentes habilidades de comunicación para conversar con los clientes sobre el recorrido del paciente y ser capaces de ofrecer los siguientes pasos de acuerdo con los procedimientos aprobados. Se requieren excelentes habilidades de comunicación escrita para asegurar una documentación adecuada de los casos y trazabilidad.\n \n\n \n\nLos Navegadores de Atención tendrán aptitud para el aprendizaje, la capacidad de aceptar e implementar retroalimentación constructiva y una mentalidad orientada al desarrollo continuo. Además, el Navegador de Casos reflejará un tono y actitud tranquilos y reconfortantes para nuestros pacientes, sus familias y cuidadores, especialmente durante interacciones difíciles o estresantes.\n### **Acerca del puesto**\n\n**Sus responsabilidades incluirán, entre otras:**\n\n* Desarrollar y mantener conocimientos sobre la marca relevante y las líneas de trabajo del cliente para el programa asignado específicamente\n* Aprender y utilizar protocolos para responder a consultas de clientes por teléfono, chat, fax, SMS/mensaje de texto, correo postal y correo electrónico, así como otros canales de comunicación, de manera rápida y cortés\n* Interactuar profesional y conforme a normas con clientes, asociados relevantes de Novartis y otros contactos externos durante llamadas entrantes y salientes.\n* Gestionar los casos asignados durante todo el recorrido del paciente; realizar escalaciones, seguimiento, triage y seguimiento posterior oportunas y adecuadas cuando sea necesario\n* Cumplir con guías telefónicas, ayudas laborales e instrucciones de trabajo para el procesamiento de casos y frecuencia de casos\n* Cumplir con los Acuerdos de Nivel de Servicio (SLA), Indicadores Clave de Rendimiento (KPI), productividad y métricas de calidad\n* Utilizar monitores duales y soluciones tecnológicas para apoyar actividades de gestión de casos\n* Documentar con precisión y concisión todas las interacciones para informar a los socios multifuncionales sobre detalles de estado relevantes\n* Responder de forma rápida y cortés a tareas y notificaciones de colegas del Centro de Soporte al Paciente (PSC)\n* Proponer, según corresponda, ideas innovadoras que impulsen una mayor eficiencia y efectividad del servicio al cliente ante los supervisores\n* Monitorear y reportar eventos adversos\n\n* **Experiencia requerida**:\n* + Aproximadamente 12 meses de experiencia comprobada en centros de contacto (como atención médica, productos farmacéuticos u otra experiencia en centros de llamadas industriales)\n\t+ Fuertes habilidades interpersonales, telefónicas y verbales de comunicación, incluida la capacidad de proyectar calidez y compasión mientras se transmite información de manera eficaz y eficiente\n\t+ Excelentes habilidades de comunicación escrita, incluida la capacidad de interpretar, capturar y documentar clara y coherente la esencia y los próximos pasos de las conversaciones con los clientes\n\t+ Debe seguir instrucciones orales y escritas.\n\t+ Capacidad para realizar múltiples tareas y equilibrar varias prioridades simultáneamente\n\t+ Conocimientos informáticos en correo electrónico, sistemas de videoconferencia y sistemas de entrada de datos/gestión de casos\n\n**Lo que aportará al puesto:**\n\n* **Educación**:\n* + Inglés avanzado\n\t+ Diploma de escuela secundaria obligatorio.\n\t+ Título universitario (deseable)\n* **Requisitos de viaje**:\n* + Este puesto requiere que viva dentro de 90 kilómetros de las oficinas de Novartis en la Ciudad de México.\n\t+ Proximidad y capacidad para desplazarse al lugar de trabajo presencial según lo requiera nuestro modelo híbrido.\n\t+ Programado a discreción de la empresa, 3 días por semana en la oficina.\n\t+ Los primeros 60 días, como parte de su capacitación, serán presenciales en las oficinas de Novartis en la Ciudad de México.\n* **Experiencia preferida**:\n* + Un (1\\) año de experiencia en centros de contacto con clientes en la industria farmacéutica\n\t+ Experiencia en gestión de casos, triage farmacéutico y/o programas de apoyo al paciente.\n\t+ Experiencia con SalesForce\n* **Otros requisitos laborales:**\n* + Cuando trabaje desde casa, debe contar con un espacio tranquilo y dedicado con servicio de internet/WiFi o la posibilidad de obtener dicho servicio para poder trabajar sin interrupciones. (Conexión ethernet deseable)\n\t+ Capacidad para trabajar las horas programadas, que generalmente será un turno de 9 horas con dos descansos remunerados y un descanso para el almuerzo no remunerado.\n\t+ El horario de trabajo estará entre las 6:00 am y las 6:00 pm hora central. Los horarios cambiarán según los cambios del horario de verano.\n\t+ Capacidad para completar todas las llamadas una vez iniciadas para garantizar ninguna interrupción del servicio\n\t+ Para puestos del Centro de Apoyo al Paciente (PSC) con un período de capacitación dedicado: la persona contratada para este puesto deberá completar con éxito la capacitación inicial, incluyendo la aprobación de simulaciones y obtener la certificación necesaria para desempeñar el puesto\n\n**Por qué Novartis:** Ayudar a las personas con enfermedades y a sus familias requiere más que ciencia innovadora. Requiere una comunidad de personas inteligentes y apasionadas como tú. Colaborando, apoyándose e inspirándose mutuamente. Juntos logrando avances que transforman la vida de los pacientes. ¿Listo para crear un futuro mejor juntos? https://www.novartis.com/about/strategy/people\\-and\\-culture\n\n**Únete a nuestra red de Novartis:** ¿No es este el puesto adecuado en Novartis para ti? Regístrese en nuestra comunidad de talentos para mantenerte conectado y enterarte de oportunidades laborales adecuadas tan pronto como surjan: https://talentnetwork.novartis.com/network\n\n**Beneficios y recompensas:** Lea nuestro manual para conocer todas las formas en que te ayudaremos a prosperar personal y profesionalmente: https://www.novartis.com/careers/benefits\\-rewards\n\n\n \nDivisión\nUS\nUnidad de negocio\nMarketing\nUbicación\nMéxico\nSitio\nINSURGENTES\nEmpresa / Entidad legal\nMX06 (FCRS \\= MX006\\) Novartis Farmacéutica S.A. de C.V.\nÁrea funcional\nMarketing\nTipo de empleo\nTiempo completo\nTipo de contratación\nRegular\nTurno laboral\nNo\n\n### **Accesibilidad y adaptaciones**\n\n\nNovartis se compromete a trabajar con personas con discapacidades y a proporcionar adaptaciones razonables. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable en cualquier parte del proceso de reclutamiento, o para desempeñar las funciones esenciales de un puesto, envíe un correo electrónico a \\[email protected] e infórmenos sobre la naturaleza de su solicitud y sus datos de contacto. Incluya el número de requisición del puesto en su mensaje.\n\n\nNovartis está comprometida a crear un entorno laboral sobresaliente e inclusivo y equipos diversos representativos de los pacientes y comunidades a los que servimos.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1764104195000","seoName":"care-navigator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-quintana-roo/cate-sales-outbound/care-navigator-6452533701184312/","localIds":"23","cateId":null,"tid":null,"logParams":{"tid":"a709fdc7-cb87-4732-82c1-1290ae92c267","sid":"f0ef4e8d-5d69-4b8b-813b-63081bdceaf6"},"attrParams":{"summary":null,"highLight":["Asistir a los pacientes con la incorporación al tratamiento","Gestionar la verificación de seguros y el apoyo financiero","Colaborar con equipos multifuncionales"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Insurgentes,Quintana Roo","unit":null}]},"addDate":1764104195405,"categoryName":"Ventas Salientes","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico","infoId":"6452328172493012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Reservacionista","content":"Reservacionista\n\n\n**Escolaridad**\n* Bachillerato\n**Conocimientos**\n\\ • Servicios al cliente • Proceso de reservas preferentemente en call center \n\n\n**Habilidades**\n\\ • Servicio al cliente • Manejo de incidencias • Trabajo en equipo • Comunicación • Facilidad de palabra • Buena redacción y ortografía\n**Idiomas**\n* Inglés Nivel 2\\-Básico\n**Licencias y Certificados**\n* No requerido\n**Software o Herramientas**\n* Office 365\n**Experiencia Laboral en años/meses**\n\n0 a 6 meses en el puesto\n**Experiencia Laboral en áreas**\n\\ Call center o atención al cliente","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1764088138000","seoName":"reservationist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-quintana-roo/cate-sales-outbound/reservationist-6452328172493012/","localIds":"89","cateId":null,"tid":null,"logParams":{"tid":"af30be06-0ea7-4274-9ae6-2da07948879b","sid":"f0ef4e8d-5d69-4b8b-813b-63081bdceaf6"},"attrParams":{"summary":null,"highLight":["Bachillerato required","Customer service skills","Call center experience"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Playa del Carmen,Quintana Roo","unit":null}]},"addDate":1764088138475,"categoryName":"Ventas Salientes","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"46H4+FM Cancún, Quintana Roo, Mexico","infoId":"6452095338278512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Asesor de ventas y servicio","content":"Eres proactivo, con iniciativa y te gustan los retos.\n\nPuedes formar parte de nuestro equipo comercial como:\n\nASESOR DE VENTAS\n\nRequisitos\n\nExperiencia mínima 2 años en VENTAS (INDISPENSABLES)\n\nExperiencia en ventas call center, prospección, ventas en frio, búsqueda de clientes nuevos, cambaceo, ventas de seguros y/o similares. (COMPORBABLE)\n\nActitud positiva, acostumbrado(a) a trabajar por objetivos y resultados.\n\nTolerancia a la frustración.\n\nEscolaridad mínima bachillerato.\n\nConocimiento de sales forcé , CRM, Google y paquetería office.\n\nExperiencia en realización de llamadas, seguimientos, servicios, cotizaciones.\n\nOfrecemos\n\nSalario competitivo.\n\nEsquema de bonos y comisiones.\n\nEstabilidad laboral.\n\nHorario de lunes a viernes.\n\nAgradable ambiente laboral.\n\nOportunidad de crecimiento profesional y desarrollo.\n\nTipo de puesto: Tiempo completo\n\nSueldo: $10,000\\.00 \\- $19,000\\.00 al mes\n\nBeneficios:\n\n* Opción a contrato indefinido\n* Uniformes gratuitos\n\nExperiencia:\n\n* dos: 1 año (Deseable)\n\nLugar de trabajo: Empleo presencial","price":"10,000-19,000 MXN/año","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1764069948000","seoName":"sales-and-service-advisor","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-quintana-roo/cate-sales-outbound/sales-and-service-advisor-6452095338278512/","localIds":"23","cateId":null,"tid":null,"logParams":{"tid":"4aaae850-61c1-4117-9a53-6a229f0431e1","sid":"f0ef4e8d-5d69-4b8b-813b-63081bdceaf6"},"attrParams":{"summary":null,"highLight":["Competitive salary and bonuses","Full-time position with growth opportunities","Experience in sales and call center required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cancún,Quintana Roo","unit":null}]},"addDate":1764069948302,"categoryName":"Ventas Salientes","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"C. 50 4050, 77516 Cancún, Q.R., Mexico","infoId":"6435782678349012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"AGETE DE RESERVAS","content":"En Majestic Resorts el talento humano ha sido siempre la clave de nuestro éxito. Te ofrecemos un excelente ambiente de trabajo donde poder desarrollar todas tus capacidades para crecer juntos profesional y personalmente. Majestic Resorts garantiza la igualdad de trato y oportunidades entre hombres y mujeres en sus procesos de selección y apuesta por un equipo comprometido, motivador y lleno de entusiasmo. Majestic Resorts es una marca de hoteles de alta gama con un servicio excepcional todo incluido.\n\n\n\nEstamos buscando un profesional para nuestro complejo MAJESTIC RESORTS COSTA MUJERES (Cancún) como **AGENTE DE RESERVA** con la misión de evaluar, analizar y asegurar que las prácticas del hotel cumplan con los estándares de Sostenibilidad ambiental, social y económica.\n\n\n***Responsabilidades:***\n\n\n* Uso de Outlook para consultas y solicitudes especiales B2C, B2B y TTOO para\n\nreservaciones antes de su llegada. \n\n* Verificación de reservaciones individuales (TTOO y OTAs) que se generen de\n\nmanera automática a sistema (Tarifa, ocupación, categoría, tarifa). \n\n* Llevar un control diario, reportando todo error de conectividad que se presente\n\nen su segmento.\n \n\n* Manejo de sistema SAP para creación de reservaciones, consulta de\n\ndisponibilidad y creación de reportes.\n \n\n* Valoración de reservaciones antes de su llegada, con la finalidad de detectar\n\nalguna 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