Resumen del Puesto: We are seeking a highly organized and customer-focused Caregiver Onboarding Coordinator to support newly hired caregivers through a smooth and professional onboarding process. Puntos Destacados: 1. Opportunity to grow within a people-focused operations team 2. Collaborative and supportive work culture 3. Adaptable, detail-oriented, and comfortable managing multiple workflows **INGLÉS AVANZADO C1 INDISPENSABLE (SE COMPROBARÁ CON ENTREVISTA)** **Ubicación:** Mérida, Yucatán (On\-site, Sede Mayab) **Horario:** Lunes a Viernes, 8:00 AM – 5:00 PM PST **Sueldo:** 1,136 USD mensuales **Seniority:** Mid\-Senior We are seeking a highly organized and customer‑focused **Caregiver Onboarding Coordinator** to support newly hired caregivers throughout the onboarding process. This role plays a key part in ensuring a smooth, professional, and positive experience from offer acceptance through orientation day. The ideal candidate is adaptable, detail‑oriented, and comfortable managing multiple onboarding workflows while providing excellent virtual support and communication. **Key Responsibilities** * Work closely with newly hired caregivers from offer acceptance through orientation day to ensure a positive onboarding experience. * Provide virtual support to caregivers with onboarding documentation and required uploads. * Track onboarding progress and follow up consistently to ensure all requirements are completed in a timely manner. * Monitor eligibility status, including documentation and background checks. * Reschedule caregiver orientations when needed. * Communicate onboarding status updates clearly and professionally with caregivers. * Notify branch teams once caregivers are fully cleared and ready to be staffed with clients. * Maintain accurate tracking records and calendars related to onboarding activities. **Requirements** * Minimum **2 years of experience** in client‑facing roles, customer service, or support functions. * **Advanced English level (spoken and written)** is required. * Strong customer‑service mindset and professional communication skills. * Excellent calendar management, tracking, and follow‑up skills. * High adaptability to shifting schedules, priorities, and processes. * Strong organizational skills and attention to detail. * Ability to work on‑site at Sede Mayab, Mérida. *Home care experience is not required.* **Preferred Skills** * Experience working with onboarding, compliance, or operations teams. * Comfort working in fast‑paced, changing environments. * Strong sense of ownership and accountability. **What We Offer** * Stable Monday–Friday schedule * On‑site work environment * Opportunity to grow within a people‑focused operations team * Collaborative and supportive work culture \#Administrativa25 Tipo de puesto: Tiempo completo Sueldo: $19,000\.00 \- $20,000\.00 al mes Experiencia: * Servicio al cliente: 2 años (Obligatorio) Idioma: * INGLÉS AVANZADO C1 CONVERSACIONAL (Obligatorio) Lugar de trabajo: Empleo presencial