*Esta vacante viene de la bolsa de empleo Talenteca.com* ### **Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Mérida, Yucatán** #### **Position Summary** The **Central Administrative Specialist** is a key member of our Central Operations Team, supporting a diverse portfolio of residential communities across multiple markets. This role ensures accurate resident ledgers, drives rent collection and payment resolution, oversees accounts receivable processes, and delivers high\-quality resident communications with efficiency and professionalism. You will collaborate closely with onsite property teams and leverage advanced property management systems and automation tools to execute high\-volume financial and operational workflows accurately and at scale. The ideal candidate is **detail\-oriented, financially savvy, and empathetic in handling resident communications**. ### **Key Responsibilities** * **Resident Financial Management:** Monitor ledgers, oversee rent collection, resolve discrepancies, manage notices, and support eviction and debt recovery processes. * **Renewals \& Resident Retention:** Handle renewal cycles, pricing updates, non\-renewal notices, and ensure compliance with policies. * **Resident Communication \& Support:** Respond to escalated financial inquiries, issue notices, monitor insurance compliance, and manage move\-out documentation. * **Accounts Receivable \& Payable:** Process payments, reconcile transactions, manage deposits, and oversee reporting workflows. * **Operational Oversight:** Audit leases, assist with recurring charges, support month\-end close, and maintain documentation for internal controls. ### **Qualifications** * **Experience:** 35 years in residential property management with emphasis on accounting or resident services (required). * **Technical Skills:** Familiarity with property management software (OneSite/RealPage preferred), proficiency in spreadsheets and data management. * **Language:** Bilingual with strong English proficiency. * **Knowledge:** Accounts receivable/payable, lease compliance, and experience with escalated situations (legal filings, collections). * **Education:** Bachelors degree preferred; high school diploma or GED required. * **Other:** Highly organized, detail\-oriented, comfortable with automation tools, and excellent communication skills. **Nivel de educación deseada:** Superior \- cursando **Nivel de experiencia deseada:** Nivel Medio **Función departamental:** Administrativo / Secretarial **Industria:** Recursos Humanos **Habilidades:** * Gestión financiera y contable * Atención al detalle * Comunicación efectiva * Ingles *Esta vacante viene de la bolsa de empleo Talenteca.com:* *https://www.talenteca.com/anuncio?j\_id\=694577a03f000062005513f8\&source\=indeed*