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Abrir puertas y ayudar a huéspedes/visitantes que entran y salen de la propiedad. Informar a los huéspedes sobre las instalaciones, servicios y horarios de operación de la propiedad, así como sobre áreas de interés locales y actividades. Identificar y explicar las características de la habitación a los huéspedes (por ejemplo, uso de la llave de la habitación, minibar, áreas de hielo y máquinas expendedoras, caja fuerte en la habitación, servicio de lavandería con valet). Transportar el equipaje de los huéspedes hacia y desde las habitaciones y/o el área designada para botones. Ayudar con el almacenamiento y recuperación del equipaje. Asistir a huéspedes/visitantes al subir y bajar de vehículos, incluyendo ayudar con la carga/descarga del equipaje. Proporcionar indicaciones a los huéspedes. Organizar transporte (por ejemplo, taxi, autobús shuttle, servicio de limusina/sedán) para huéspedes/visitantes, y registrar solicitudes anticipadas de transporte según sea necesario. Comunicar a huéspedes/visitantes los procedimientos de estacionamiento.\n\n \n\n\n\nCumplir con todas las políticas y procedimientos de la empresa, y reportar accidentes, lesiones y condiciones de trabajo inseguras al gerente. Mantenerse alerta ante personas indeseables en las instalaciones de la propiedad. Asegurar que el uniforme y la apariencia personal sean limpios y profesionales, y mantener la confidencialidad de la información privilegiada. Dar la bienvenida y reconocer a todos los huéspedes, anticipar y atender sus necesidades de servicio, ayudar a personas con discapacidades, y agradecer a los huéspedes con genuina apreciación. Hablar con otros usando un lenguaje claro y profesional, y contestar teléfonos usando la etiqueta adecuada. Desarrollar y mantener relaciones de trabajo positivas con otras personas. Cumplir con las expectativas y estándares de aseguramiento de calidad. Leer y verificar visualmente información en una variedad de formatos (por ejemplo, letras pequeñas). Moverse a la velocidad necesaria para responder a situaciones laborales (por ejemplo, correr, caminar, trotar). Permanecer de pie, sentado o caminando durante largos períodos o durante todo el turno de trabajo. Mover, levantar, cargar, empujar, jalar y colocar objetos que pesen menos o igual a 50 libras sin ayuda, y objetos que pesen más de 75 libras con ayuda. Desplazarse sobre superficies inclinadas, irregulares o resbaladizas, así como subir y bajar escaleras y/o rampas de servicio. Alcanzar por encima de la cabeza y debajo de las rodillas, incluyendo agacharse, girar, jalar y flexionarse. Realizar otras tareas razonables solicitadas por los supervisores.\n\n \n\n\n\nCALIFICACIONES PREFERIDAS\n\n\nEducación: Diploma de escuela secundaria o equivalente a G.E.D.\n\n\nExperiencia Laboral Relacionada: Sin experiencia laboral relacionada.\n\n\nExperiencia de Supervisión: Sin experiencia de supervisión.\n\n\nLicencia o Certificación: Ninguna\n\n \n\n\n\n*En Marriott International, estamos dedicados a ser un empleador que ofrece igualdad de oportunidades, dando la bienvenida a todos y proporcionando acceso a oportunidades. Fomentamos activamente un entorno donde las distintas trayectorias de nuestros asociados son valoradas y celebradas. Nuestra mayor fortaleza reside en la rica combinación de culturas, talentos y experiencias de nuestros asociados. Estamos comprometidos a no discriminar por ninguna base protegida, incluyendo discapacidad, condición de veterano u otra base protegida por la ley aplicable.*\n\n\nCombinando glamour atemporal con un espíritu vanguardista, St. Regis Hoteles & Resorts se compromete a ofrecer experiencias exquisitas en más de 50 hoteles y complejos vacacionales de lujo en las mejores direcciones del mundo. Desde la inauguración del hotel St. Regis en Nueva York por John Jacob Astor IV a principios del siglo XX, la marca ha mantenido su compromiso con un nivel inquebrantable de servicio personalizado y anticipado para todos sus huéspedes, entregado impecablemente por un equipo de anfitriones amables que combinan sofisticación clásica y sensibilidad moderna, además de nuestro servicio de mayordomo característico. Te invitamos a explorar carreras en St. Regis. 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Lidera y capacita al equipo de camaristas para optimizar su desempeño y eficiencia.\n\n***Funciones y Responsabilidades Principales***\n\n* Inspeccionar diariamente las habitaciones de huéspedes (salidas y ocupadas), asegurando que cumplan con los más altos estándares de limpieza, orden y mantenimiento.\n* Verificar la limpieza de áreas comunes asignadas, como pasillos, escaleras, roperías de piso y áreas de servicio.\n* Reportar de inmediato al departamento de Mantenimiento cualquier avería, desperfecto o anomalía detectada en habitaciones y áreas públicas y dar seguimiento a las órdenes de trabajo.\n\n***Requisitos Indispensables***\n\n* Experiencia previa en supervisión mínima de 1\\-2 años en hoteles de lujo.\n* Normas de higiene y sanidad en manejo en habitación.\n* Manejo de Paquetería Office (Word, Excel) y sistemas operativos hoteleros.\n\n***Formación Académica***\n\n* Educación: Bachillerato concluido (deseable: formación técnica o universitaria en Hotelería/Turismo).\n\n***Habilidades y Competencias***\n\n* Liderazgo y supervisión de personal.\n* Organización y atención al detalle.\n* Comunicación efectiva.\n\nTipo de puesto: Tiempo completo\n\nSueldo: Hasta $15,000\\.00 al mes\n\nBeneficios:\n\n* Servicio de comedor\n* Vales de despensa\n\nLugar de trabajo: Empleo presencial","price":"15,000 MXN/año","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1761194758000","seoName":"supervisor-de-ama-de-llaves","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-playa-del-carmen/cate-quality-assurance-control/supervisor-de-ama-de-llaves-6415292908070712/","localIds":"89","cateId":null,"tid":null,"logParams":{"tid":"88eefae5-b83f-4818-81fc-f8897e19ba3e","sid":"e1a3b5cf-52ba-4a74-a96c-6e9c61bdca43"},"attrParams":{"summary":null,"highLight":["Supervise hotel cleanliness standards","Lead housekeeping team training","Manage maintenance reports"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Playa del Carmen,Quintana Roo","unit":null}]},"addDate":1761194758442,"categoryName":"Garantía y Control de Calidad","postCode":null,"secondCateCode":"science-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1287,1605","location":"C. 2 Nte. 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