Chubb es un líder mundial en seguros con operaciones en 54 países; estamos respaldados por nuestra solidez financiera que nos distingue como una de las aseguradoras más rentables del mundo. "Chubb en México es una empresa a favor de la diversidad e inclusión. No hacemos distinción por motivos de discapacidad, raza, religión, orientación sexual, condición económica, nacionalidad ni por ningún otro motivo.” **Job requirements:** * Background in business, operations, process engineering, or business analysis. * Data and facts based structured thought process and decision making * Ability to facilitate, consult, and drive for results in a rapid\-paced and changing environment * Strong interpersonal skills, able to work collaboratively across large teams, including a proactive and 'no surprises' approach in communicating issues/requests * Understanding of market trends and keen interest in digitization and emerging technologies * Fluent English is **required** , * Minimum experience of 1 to 2 years in developing process improvement and productivity projects. * Understand and apply agile as a delivery method and ways of working **Responsibilities** * Create business capability models to facilitate decomposition, grouping, representation and analysis of business activities/processes across the firm’s value\-chain * Map current state processes across applicable domains or lines of business to deliver insight into customer/employee pain\-points and support devising improvements * Perform root cause analysis using appropriate tools, identify triggers, collect and analyze relevant data, isolate root causes, and design elimination strategies * Create target state processes across applicable domains or lines or business to enable increased levels of straight through processing and allow more seamless agent/customer delivery of Chubb solutions, while freeing up Chubb resources to focus on the highest value\-add tasks * Design and support execution of hypotheses/proofs of concept as precursors to broader * Support development of roadmaps that reflect customer/employee needs/gaps as well as inclusion of foundational technology capabilities and other digital enablers * Support conversion of target operating models and business processes into epics, user stories, business rules, and other relevant artifacts Understand and apply agile as a delivery method and ways of working * ***If you require any particular support in order to conduct your interviews, please specify this to the Human Resources representative who contacts you to begin the process.***