We are hiring a **Customer Service Representative** to support our clients and provide excellent service in a professional environment. **Schedule:** * Monday to Friday, 9:00 a.m. – 5:00 p.m. * Weekends off **Responsibilities:** * ⁠ ⁠Provide customer support via email, WhatsApp, and phone * ⁠ ⁠Follow up on client requests and inquiries * ⁠ ⁠Welcome and assist clients at the front desk when needed * ⁠ ⁠Process online payments for insurance policies * ⁠ ⁠Coordinate with internal teams * ⁠ ⁠Maintain and update client records * ⁠ ⁠Ensure a high standard of customer service **Requirements:** * ⁠ ⁠High school diploma (minimum) * ⁠ ⁠English level: Upper\-intermediate to advanced (80%) * ⁠ ⁠Previous experience in customer service or front desk roles preferred * ⁠ ⁠Strong communication and organizational skills * ⁠ ⁠Proactive, responsible, and detail\-oriented * ⁠ ⁠Basic computer skills (email, WhatsApp, Excel) **We offer:** * Legal benefits * Full\-time, stable position * Professional work environment * How to apply: Please send your CV via direct message or email. Tipo de puesto: Tiempo completo Lugar de trabajo: Empleo presencial