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Atender en tiempo y forma los Reportes de Servicio Asignados, mediante la revisión diaria de cada uno de los Reportes de Servicio para atender el requerimiento del cliente mediante las herramientas de gestión para dar una respuesta satisfactoria a la petición realizada.\n\n2\\. Informar sobre los servicios que tienen entrada a Control de envíos, mediante la revisión diaria de escaneos de los envíos, apoyado de la información de las etiquetas de visita y control, a través del sistema de gestión de envíos CRM\\-SOLUCIONA, para de evaluar y gestionar la atención, servicio y soporte a los clientes. Retroalimentando a la operación en las desviaciones de los procesos.\n\n3\\. Ejecutar en tiempo y forma las llamadas a los clientes de los envíos ingresados a Control de Envíos, mediante el proceso diario de coordinación de envíos y llamadas a los clientes, para evaluar y gestionar la atención, servicio y soporte a los clientes. Retroalimentando a la operación en las desviaciones de los procesos.\n\n4\\. Generar actas a envíos que lo requieran, mediante el seguimiento a una incidencia a los envíos conforme al proceso de ciclos operativos, para notificar y coordinar los envíos a la brevedad.\n\n5\\. Cuadrar de manera diaria y física los manifiestos de entrega y devoluciones de rutas locales, mediante el seguimiento diario de la herramienta de cuadratura, para validar de que se cumplan los procesos de entrega.\n\nToma de Decisiones:\n\nSeguimiento de actas\n\nRelaciones Internas :\n\n1\\. Operaciones. Para el reporte mensual de envíos en Control de envíos y Ordenes de rastreo.\n\n2\\. Comercial. Para dar apoyo en necesidades de los clientes incidencias, Apoyo y coordinación de esfuerzos para atender los requerimientos de los clientes, a través de una orden de rastreo.\n\n3\\. Centro de Contacto. Para solucionar incidentes de los envíos de los clientes.\n\nRelaciones Externas\n\n1\\. Clientes. 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Se ofrecen posiciones en una gran variedad de departamentos de los hoteles. Al adquirir experiencia práctica en el apasionante mundo de la administración hotelera, estará mejor preparado para buscar oportunidades después de la graduación. Arránquese ya para explorar, poner en marcha su carrera de ensueño, e enlazarse a nosotros en su viaje! \n\n\nPara ser considerado para una posición de internado, debe ser un estudiante actual de una universidad. ¿Quiere unirse a nosotros? ¡Solicite su puesto ya! \n\n\nMarriott International es la compañía hotelera más grande del mundo, con más marcas, más hoteles y más oportunidades para que los asociados crezcan y sean exitosos. Creemos que para lograr una gran carrera hay que recorrer un camino de descubrimiento y exploración. Por lo tanto, preguntamos: ¿a dónde lo llevará su recorrido? \n\n\nmarriotthotelinternship\n*En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.*\nEn Courtyard, nos apasiona atender mejor las necesidades de los viajeros en todo el mundo. Esto nos ha inspirado a crear el primer hotel diseñado específicamente para los viajeros de negocios, y por ello la experiencia Courtyard actual empodera a los huéspedes, sea cual sea el motivo de su viaje. 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