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Es responsable de maximizar los resultados de ventas de grupos y eventos del hotel.\n\n \n\n \n\n \n\n**¿Qué funciones desempeñaré?**\n\n \n\nComo Gerente de Grupos y Eventos, usted trabajará siguiendo el desarrollo del equipo de Coordinadores de Grupos y Ventas, quienes atenderán los eventos en el hotel, validando siempre la calidad y eficiencia de nuestros servicios, y además deberá realizar las siguientes tareas con los más altos estándares: En concreto, el Gerente de Grupos y Eventos llevará a cabo las siguientes tareas con los estándares más elevados:\n\n\n* Supervisar el trabajo de los Coordinadores de Ventas para ofrecer nuestros servicios estandarizados a nuestros clientes y alcanzar nuestras metas financieras.\n* Visitar a los clientes junto con el Gerente de Ventas para garantizar el éxito de los grupos y eventos más importantes.\n* Participar activamente en las negociaciones relacionadas con grupos y eventos para maximizar los resultados.\n* Coordinar la «reunión funcional» con la información esencial sobre los grupos y eventos que tendrán lugar en los próximos 10 días.\n* Ser responsable de la reunión semanal de comunicación con los coordinadores.\n* Conocer y promocionar las instalaciones del hotel, así como conocer las fortalezas y debilidades de nuestros competidores.\n* Organizar las visitas al hotel y atender las solicitudes imprevistas.\n* Actuar como contacto entre el cliente y el personal del hotel, cuando sea necesario.\n* Trabajar en equipo y cooperar plenamente con los Gerentes de Ventas y con Gestión de Ingresos para garantizar que todo el proceso de ventas se complete y se mantenga actualizado.\n* Actualizar diariamente las actividades de ventas en los sistemas del hotel, asegurando que la información sea correcta y coherente para incluirla en el Informe de Grupos.\n* Revisar tarifas, grupos, fechas límite y listas de espera.\n* Revisar los informes de comisiones correspondientes a grupos, eventos y Alimentos y Bebidas.\n* Participar en actividades especiales, tales como cócteles para secretarias, cenas de bienvenida para grupos, etc.\n* Asegurarse de que todas las solicitudes reciban respuesta dentro de las 24 horas.\n* Mantenerse informado acerca de los clientes y fomentar la relación con ellos.\n* Fomentar un entorno laboral agradable y una buena comunicación dentro del departamento, así como con los demás departamentos del hotel, para garantizar el cumplimiento de los Estándares de Marca y asegurar la satisfacción del cliente/invitado.\n* Cumplir con los plazos establecidos y adaptarse a los cambios según las necesidades operativas del hotel.\n* Conocer y promocionar las actividades y eventos del hotel.\n\n**¿Qué buscamos?**\n\n \n\nUn Gerente de Grupos y Eventos que trabaje para las marcas Hilton siempre actúa en nombre de nuestros huéspedes y colabora con otros miembros del equipo. Para desempeñar con éxito este puesto, debe mantener la actitud, los comportamientos, las habilidades y los valores que a continuación se indican:\n\n\n* Título universitario completo o MBA en Administración, Hostelería o Marketing.\n* Dominio fluido del inglés y conocimientos de un segundo idioma deseables.\n* Experiencia previa en ventas y eventos/banquetes, preferiblemente en el sector hotelero, y experiencia en puestos de liderazgo y supervisión de equipos.\n* Capacidad de análisis crítico para evaluar estratégicamente las acciones comerciales a emprender.\n* Capacidad para analizar y gestionar múltiples tareas.\n* Capacidad para manejar situaciones de estrés, promoviendo siempre una actitud constructiva y positiva.\n* Conocimientos de producto y marketing, tales como: políticas, operaciones y estructura del hotel, supervisión y organización de los miembros del equipo.\n* Capacidad para resolver problemas de forma rápida y eficiente.\n* Sentido de la organización y la planificación.\n* Buena comunicación escrita y verbal.\n \n\n \n\n \n\n**¿Cómo será trabajar para Hilton?**\n\n \n\nHilton es la empresa líder mundial en el sector de la hostelería, abarcando desde lujosos hoteles y resorts de servicio completo hasta suites de larga estancia y hoteles de precio medio. Durante casi un siglo, Hilton ha ofrecido a los viajeros de negocios y de ocio lo mejor en alojamientos, servicio, comodidades y valor. Hilton se compromete a continuar su tradición de brindar experiencias excepcionales a sus huéspedes en todas sus marcas globales. Nuestra visión —«llenar la tierra con la luz y el calor de la hospitalidad»— nos une como equipo para crear experiencias extraordinarias de hospitalidad en todo el mundo, cada día. 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Durante casi un siglo, Hilton ha ofrecido a viajeros de negocios y turistas lo mejor en alojamientos, servicios, comodidades y valor. Hilton está comprometido a continuar con su tradición de ofrecer experiencias excepcionales a sus huéspedes en todas sus . Nuestra visión “llenar la tierra con la luz y calidez de la hospitalidad” nos une como equipo para crear experiencias extraordinarias de hospitalidad en todo el mundo cada día. ¡Y nuestros increíbles Miembros del Equipo son el corazón de todo ello!","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1762953087000","seoName":"marketing-coordinator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-mascota/cate-event-management/marketing-coordinator-6437799409613112/","localIds":"162","cateId":null,"tid":null,"logParams":{"tid":"f37e6308-ab3b-4981-a561-d39baa965bc6","sid":"cc69c46e-a3af-4515-9eb0-14c4144d62f7"},"attrParams":{"summary":null,"highLight":["Asistir en el plan de marketing del hotel","Mantener el sistema de contactos con los medios","Apoyar actividades promocionales"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Puerto Vallarta,Jalisco","unit":null}]},"addDate":1762953078875,"categoryName":"Gestión de Eventos","postCode":null,"secondCateCode":"marketing-communications1","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1281,1408","location":"Av México 1340, 5 de Diciembre, 48350 Puerto Vallarta, Jal., Mexico","infoId":"6423922207616312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Conserje de Eventos","content":"**Información Adicional** \n\n**Número de Empleo**25170161 \n\n**Categoría de Empleo**Alimentos y Bebidas \\& Cocina \n\n**Ubicación**Marriott Puerto Vallarta Resort \\& Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, México, 48335 \n\n**Horario**Tiempo Parcial \n\n**¿Ubicado de Forma Remota?**N \n\n**Tipo de Posición** No\\-Gerencial \n\n**RESUMEN DEL PUESTO**\n\n \n\n\n\nReunirse con el coordinador/anfitrión(a) del grupo antes de los eventos, hacer presentaciones y asegurarse de que todos los arreglos sean aceptables. Leer y analizar la orden del evento de banquete para recopilar información sobre los huéspedes, determinar la configuración adecuada, cronograma, necesidades específicas de los huéspedes, buffets, estaciones de servicio, etc. Responder a y tratar de cumplir cualquier arreglo especial para eventos de banquete. Realizar seguimiento de los arreglos especiales para eventos de banquete para garantizar el cumplimiento.\n\n \n\n\n\nCumplir todas las políticas y procedimientos de la empresa y de seguridad; informar accidentes, lesiones y condiciones inseguras de trabajo al gerente; y completar capacitaciones y certificaciones de seguridad. Asegurar que el uniforme y la apariencia personal sean limpios y profesionales, mantener la confidencialidad de la información privilegiada y proteger los activos de la empresa. Dar la bienvenida y reconocer a todos los huéspedes según los estándares de la empresa, anticipar y atender las necesidades de servicio de los huéspedes, y agradecer a los huéspedes con sincera apreciación. Hablar con otros usando un lenguaje claro y profesional, y contestar teléfonos usando la etiqueta adecuada. Desarrollar y mantener relaciones de trabajo positivas con otras personas y apoyar al equipo para alcanzar objetivos comunes. Asegurar el cumplimiento de las expectativas y estándares de calidad. Leer y verificar visualmente información en una variedad de formatos (por ejemplo, letra pequeña). Inspeccionar visualmente herramientas, equipos o máquinas (por ejemplo, para identificar defectos). Permanecer de pie, sentado o caminando durante largos períodos o durante todo el turno de trabajo. Mover, levantar, transportar, empujar, jalar y colocar objetos que pesen menos o igual a 25 libras sin ayuda. Desplazarse por espacios estrechos, confinados o elevados. Caminar sobre superficies inclinadas, irregulares o resbaladizas, así como subir y bajar escaleras y/o rampas de servicio. Alcanzar por encima de la cabeza y debajo de las rodillas, incluyendo agacharse, torcerse, jalar y flexionarse. Realizar otras tareas razonables según lo solicitado por los supervisores.\n\n \n\n\n\nCALIFICACIONES PREFERIDAS\n\n\nEducación: Diploma de escuela secundaria o equivalente a G.E.D.\n\n\nExperiencia Laboral Relacionada: Al menos 1 año de experiencia laboral relacionada.\n\n\nExperiencia de Supervisión: Sin experiencia de supervisión.\n\n\nLicencia o Certificación: Ninguna\n\n \n\n\n\n*En Marriott International, estamos dedicados a ser un empleador que ofrece igualdad de oportunidades, dándole la bienvenida a todos y proporcionando acceso a oportunidades. Activamente fomentamos un entorno donde se valora y celebra la diversidad de nuestros asociados. Nuestra mayor fortaleza radica en la rica combinación de culturas, talentos y experiencias de nuestros asociados. Estamos comprometidos a no discriminar ninguna base protegida, incluyendo discapacidad, condición de veterano u otra base protegida por leyes aplicables.*\n\n\nLos hoteles Marriott se esfuerzan por elevar el arte de la hospitalidad, innovando en cada oportunidad mientras mantienen la comodidad de lo familiar en todo el mundo. Como anfitrión en Marriott Hotels, ayudará a cumplir la promesa de “Hospitalidad Maravillosa. Siempre.” mediante un servicio reflexivo, sincero y orientado al futuro que sostenga y fortalezca este legado vivo. Con un nombre sinónimo de hospitalidad en todo el mundo, nos enorgullece darle la bienvenida a explorar una carrera con Marriott Hotels. 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