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Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Mexico City","infoId":"6483120403456312","pictureUrl":"https://uspic1.ok.com/post/image/a8cdc696-c7f9-4c92-ada1-8ee1329dfefe.png?ow=500&oh=500","videos":null,"title":"Cajera","content":"Descripción completa del empleo\nGestalt RH busca Cajeras en Pro Hogar - Azcapotzalco, Ciudad de México\nImportante Cadena de Minisúper Está en Búsqueda de tu Talento\n\n\nCajera (o)\nTienes Mínimo 6 meses de Experiencia en Comercio al Por mayor de Lácteos y Carnes Frías\n\nRequerimos:\nEdad:18 en adelante\nSexo:Indistinto\nEscolaridad: Mínimo Secundaria Concluida, Preparatoria (Trunca o Terminada)\n\nBuena Presentación\n\nFunciones a Realizar: Manejo de Efectivo, Manejo de TPV, Cortes y Arqueos de Caja, Reporte de Arqueo y Facturación, Solicitar disponibilidad de Efectivo.\n\n\nConocimiento de:TPV, Caja Registradora, Calculadora.\n\nOfrecemos:\nSueldo:$2,200 semanales NETOS,Prestaciones de Ley (desde el Primer día)\nPago Semanal, $100 semanales por Puntualidad y Asistencia\n$100 semanales en Producto en Especie\n\nHorario:8:00 am a 5:00 pm / 12:00 pm a 9:00 p.m. (Disposición para Rolar Turnos) Lunes a Domingo, 1 día de Descanso entre Semana.\n\nNivel de educación deseada:\nSuperior - trunco\n\nNivel de experiencia deseada:\nNivel Medio\n\nHabilidades:\nTrabajo en Equipo\nAsertividad\nAtención al cliente","price":"8,000-9,000 MXN/mes","unit":"Per Month","currency":null,"company":"Talento Mexicano","language":"es","online":1,"infoType":2,"biz":"jobs","postDate":"1766493914000","seoName":"Cajera","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":2,"cardType":null,"action":"https://mx.ok.com/es/city-los-reyes-acaquilpan/cate-cust-service-facing/cajera-6483120403456312/","localIds":"14","cateId":null,"tid":null,"logParams":{"tid":"71ab3861-2ea2-469e-82e5-24f91ba871c6","sid":"f44d67a8-0de7-42ec-a631-d5e33e513d62"},"attrParams":{"summary":"","employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mexico City,Mexico City","unit":null}]},"addDate":1766493781519,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1384","location":"Mexico City","infoId":"6483106003379412","pictureUrl":"https://uspic1.ok.com/post/image/a8cdc696-c7f9-4c92-ada1-8ee1329dfefe.png?ow=500&oh=500","videos":null,"title":"Agente de centro de llamadas","content":"Beneficios\nObtenidos de la descripción completa del empleo\nAumentos salariales\nSeguro de gastos médicos\n\nDescripción completa del empleo\nSomos una empresa líder con presencia internacional. Nuestro enfoque en la innovación y la excelencia nos ha posicionado como una de las principales empresas del sector. Ofrecemos un entorno laboral dinámico y colaborativo que promueve tanto el crecimiento personal como el profesional de nuestros empleados.\n\nÚnase a nuestro equipo como agente de servicio al cliente (CSR) para centros de llamadas bancarios.\n\nCargo: Agente de servicio al cliente (CSR) para centro de llamadas bancario\nUbicación: Avenida Paseo de la Reforma 342, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX\nTipo de empleo: Tiempo completo\nLugar de trabajo: Presencial\n\nPrincipales responsabilidades:\nAtender llamadas entrantes por teléfono con profesionalismo y empatía.\nBrindar apoyo a los clientes en los siguientes aspectos:\nTarjetas de crédito (incluidos los reportes de pérdida o robo)\nCuentas corrientes y de ahorro\nTarjetas de débito\nBanca en línea y móvil\nPago de facturas y depósitos móviles\nPréstamos y hipotecas\nOtras tareas relacionadas con llamadas telefónicas según se asignen.\nInformar a los clientes sobre el estado de sus cuentas y procesar solicitudes de mantenimiento (por ejemplo, pagos, transferencias de saldo).\nAsistir en la gestión de casos escalados y garantizar su resolución oportuna.\nDocumentar con precisión todas las interacciones en los sistemas del cliente.\n\nRequisitos:\nExperiencia previa en centros de llamadas de 6 a 9 meses.\nDominio fluido del inglés (nivel B2+ a C1).\nExcelentes habilidades de servicio al cliente, comunicación y resolución de problemas.\nCapacidad para seguir los sistemas, políticas y estándares de cumplimiento del cliente.\nTipo de puesto: Tiempo completo, por tiempo indeterminado\n\nSueldo: $12 500,00 mensuales\n\nBeneficios:\nAumentos salariales\nSeguro de gastos médicos\n\nExperiencia:\nCentro de llamadas bancario: 1 año (deseable)\nCentro de llamadas de seguros: 1 año (deseable)\n\nIdioma:\nInglés avanzado (obligatorio)\nLugar de trabajo: Empleo presencial","price":"10,000-15,000 MXN/mes","unit":"Per Month","currency":null,"company":"Talento Mexicano","language":"es","online":1,"infoType":2,"biz":"jobs","postDate":"1766492657000","seoName":"call-center-agent","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":2,"cardType":null,"action":"https://mx.ok.com/es/city-los-reyes-acaquilpan/cate-customer-service-call-center/call-center-agent-6483106003379412/","localIds":"14","cateId":null,"tid":null,"logParams":{"tid":"943f1494-51f7-4680-8b05-599794fc2ed5","sid":"f44d67a8-0de7-42ec-a631-d5e33e513d62"},"attrParams":{"summary":"","employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mexico City,Mexico City","unit":null}]},"addDate":1766492656514,"categoryName":"Servicio al Cliente - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Mexico City","infoId":"6483034175475412","pictureUrl":"https://uspic1.ok.com/post/image/a8cdc696-c7f9-4c92-ada1-8ee1329dfefe.png?ow=500&oh=500","videos":null,"title":"Coordinador de Grupos y Banquetes","content":"Como Coordinador de Grupos y Banquetes, será responsable de realizar las siguientes tareas con los más altos estándares:\n\nGenerar contratos y órdenes de eventos de banquetes (BEO) para apoyar a los gerentes superiores de servicios de alimentos y bebidas.\nGenerar ingresos por alimentos y bebidas para grupos y reuniones de 50 o menos huéspedes, con 10 o menos noches de alojamiento, respondiendo de forma inmediata a las consultas de los clientes.\n\nGestionar negociaciones con planificadores de reuniones y generar órdenes de eventos de banquetes (BEO) basadas en los términos contractuales acordados. Preparar y procesar toda la documentación requerida, incluidas las BEO para grupos con bloques de habitaciones de 10 o menos, así como toda la correspondencia relacionada con los clientes.\nApoyar la distribución diaria de las BEO, tableros de lectura y registros de cambios.\n\nMantener excelentes relaciones laborales desde la primera llamada de contacto hasta la prospección posterior, y mantener comunicación constante con todos los departamentos de apoyo, incluidos los departamentos de banquetes y salones de eventos, hasta la conclusión del evento.\n\nRealizar visitas guiadas a la propiedad para promocionar sus instalaciones y servicios.\n\nColaborar con los asistentes administrativos para mantener el archivo y el aprovisionamiento adecuado del material promocional de marketing de catering.\nRepresentar al departamento de catering según sea necesario.\n\n¿Qué buscamos?\nUn Coordinador de Grupos y Banquetes que trabaje para las marcas Hilton siempre actúa en nombre de nuestros huéspedes y en colaboración con otros miembros del equipo. Para desempeñar satisfactoriamente este puesto, debe mantener la actitud, los comportamientos, las habilidades y los valores que se indican a continuación:\n\nActitud positiva y buenas habilidades comunicativas.\nCompromiso con la prestación de un servicio al cliente de alto nivel.\nExcelentes estándares de presentación personal.\nFuertes habilidades de liderazgo, evidenciadas por su capacidad para gestionar y motivar eficazmente a un equipo para superar las expectativas.\nFuertes habilidades analíticas, que le permitan comprender los principales indicadores empresariales y las tendencias competitivas, y desarrollar estrategias frente a estos retos.\nExcelentes capacidades comerciales, así como la capacidad y la disposición para capacitar a los miembros del equipo en técnicas de venta.\nExcelentes habilidades organizativas y de planificación.\nExperiencia previa en un puesto similar, con resultados comprobados.\n\nSería una ventaja en este puesto demostrar las siguientes capacidades y distinciones:\nConocimiento del mercado local.\nConocimiento del sector hotelero.\nPasión por las ventas y por alcanzar objetivos y metas.\nTítulo universitario en un campo relevante sería una ventaja.","price":"Salario negociable","unit":"Per Month","currency":null,"company":"Talento Mexicano","language":"es","online":1,"infoType":2,"biz":"jobs","postDate":"1766487045000","seoName":"coordinator-of-groups-and-banquets","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":2,"cardType":null,"action":"https://mx.ok.com/es/city-los-reyes-acaquilpan/cate-cust-service-facing/coordinator-of-groups-and-banquets-6483034175475412/","localIds":"14","cateId":null,"tid":null,"logParams":{"tid":"03518be0-67ea-4001-8002-41f71f2c1072","sid":"f44d67a8-0de7-42ec-a631-d5e33e513d62"},"attrParams":{"summary":"","employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mexico City,Mexico City","unit":null}]},"addDate":1766487044958,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Mexico City","infoId":"6483027122393712","pictureUrl":"https://uspic1.ok.com/post/image/a8cdc696-c7f9-4c92-ada1-8ee1329dfefe.png?ow=500&oh=500","videos":null,"title":"Supervisor de Experiencia del Cliente","content":"Este puesto es responsable de liderar y desarrollar nuestro equipo de experiencia del cliente, garantizando la prestación de un servicio excepcional en todos los puntos de contacto con el cliente y en el soporte posventa. El rol es fundamental para fomentar la satisfacción y la lealtad del cliente, así como la excelencia operativa.\n\nEs responsable de retener personal calificado y capacitado dentro del equipo, asegurando que todos los esfuerzos destinados a satisfacer las necesidades del cliente se ajusten estrictamente al Código de Ética, a las Normas de Seguridad, a los valores de Lubrizol y a un firme compromiso con un entorno laboral diverso e inclusivo.\n\nFUNCIONES Y RESPONSABILIDADES PRINCIPALES DEL PUESTO\nLiderar y desarrollar un equipo de representantes de experiencia del cliente estableciendo objetivos y expectativas claros.\nImpulsar mejoras continuas de procesos y capacidades en colaboración con el Centro de Excelencia (COE); identificar e implementar mejoras alineadas con los objetivos de madurez de los procesos.\n\nSupervisar las operaciones diarias para garantizar la resolución oportuna y eficaz de las consultas, quejas y casos escalados por los clientes.\nColaborar con equipos multifuncionales para alcanzar altos niveles de satisfacción del cliente, asegurando el cumplimiento de las directrices internacionales y globales.\n\nCoordinar, supervisar y hacer seguimiento de todos los pedidos, entregas y facturas de los clientes para mantener los estándares establecidos de servicio al cliente.\nApoyar proyectos e iniciativas especiales diseñados para mejorar la experiencia del cliente.\n\nBrindar orientación a los miembros del equipo para alcanzar los objetivos comerciales, incluyendo actividades de coaching, capacitación y desarrollo que fortalezcan las capacidades y el compromiso del equipo.\n\nGarantizar el cumplimiento de la Política de Cierre Mensual y mantener controles internos efectivos para asegurar la exactitud de las transacciones de gestión de pedidos.\n\nApoyar los procesos de Planificación de Ventas y Operaciones (SOP) y Ejecución de Ventas y Operaciones (SOE), preparando y presentando los indicadores clave de desempeño (KPI) de Experiencia del Cliente, temas de escalación y datos clave solicitados, para facilitar acciones y decisiones fundamentadas.\n\nAsegurar el cumplimiento de los estándares de servicio, el código de ética, las políticas y los procedimientos mediante auditorías periódicas y actividades de coaching.","price":"Salario negociable","unit":"Per Month","currency":null,"company":"Talento Mexicano","language":"es","online":1,"infoType":2,"biz":"jobs","postDate":"1766486758000","seoName":"customer-experience-supervisor","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":2,"cardType":null,"action":"https://mx.ok.com/es/city-los-reyes-acaquilpan/cate-cust-service-facing/customer-experience-supervisor-6483027122393712/","localIds":"14","cateId":null,"tid":null,"logParams":{"tid":"aa8afd75-a3bf-41a9-9ad8-c5effedf5905","sid":"f44d67a8-0de7-42ec-a631-d5e33e513d62"},"attrParams":{"summary":"","employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mexico City,Mexico City","unit":null}]},"addDate":1766486493936,"categoryName":"Servicio al Cliente - 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Interns are administrative and use this position as a start to their career. Assignments focus on attaining core competencies in any of the four core functions at Citi: Global Functions, Institutional Clients Group, Global Consumer Banking, Enterprise O\\&T \n\n \n\n**Responsibilities:**\n\n* Performs most basic, routine tasks/assignments\n* Works under direct supervision with detailed procedures\n* May service a very limited number of products/services\n* Applies knowledge of routine work area procedures\n* Completes standardized activities\n* Exchanges basic information with other co\\-workers\n* Resolves task related problems in straightforward situations\n* Selects from a limited number of clearly defined options\n* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.\n\n **Qualifications:**\n\n* GPA of 3\\.3 or above\n* Demonstrated analytical skills\n* Consistently demonstrates clear and concise written and verbal communication skills\n* Cooperation and focus in achieving group and client objectives\n* Innovative and creative in solving problems\n* Quick thinking and detail oriented\n* Ability to multi\\-task\n\n **Education:**\n\n* Graduating with a Bachelor’s/University degree or equivalent experience or master degree the following year\n\n \n\nThis job description provides a high\\-level review of the types of work performed. Other job\\-related duties may be assigned as required.\n\n**Asesor Previsional Afore**\n\n**Resumen de perfil de puesto:**\n\n\nEl Asesor Previsional es un puesto responsable de asesorar de manera integral a sus clientes y prospectos y ofrecerles alternativas de acuerdo con sus necesidades, debe cumplir con los objetivos de asesoría de productos y servicios financieros dentro de su distrito o ubicación asignados en coordinación con el equipo de asesores al consumidor más amplio.\n\n**Funciones:**\n\n* Prospección y búsqueda de clientes\n* Programación de citas a través de telemarketing\n* Asesoría personalizada a clientes identificando sus necesidades\n* Seguimiento y cierre de venta\n* Abordar a clientes objetivo a través de una propuesta de valor\n* Visitas a centros laborales\n* Desarrollar estrategias para el alcance de metas\n* Lograr o superar los objetivos del puesto y de la Empresa\n\n**Habilidades:**\n\n* Facilidad de palabra y comunicación\n* Experiencia y gusto por la 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