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Trabajamos en equipo, nos involucramos, no nos da miedo equivocarnos y siempre vamos por más. **\\#EquipoDespegar** es crecer, desarrollarse, es proponerse un objetivo y no parar hasta alcanzarlo. Innovamos, creamos, aprendemos de los errores, y así, nos consolidamos como la plataforma de viajes más importante de Latinoamérica. \n\nResolvemos problemas complejos y desarrollamos nuevas soluciones de base tecnológica para estar a la vanguardia de la industria de viajes. **Tenemos un nuevo desafío para quienes**:* Son protagonistas de su desarrollo profesional y buscan potenciar al máximo su talento.\n* Son centralizadores de información y aspiran a generar soluciones de alta calidad.\n* Son pushers por naturaleza y se dedican a hacer que las cosas pasen.\n* Son exigentes, competitivos, no se conforman con cumplir y buscan superarse constantemente.\n\n \n\nEstamos en búsqueda de **\\*Ejecutivo de Ventas Call Center\\*** en nuestra maca Best Day/Despegar **BUSCAMOS** Gente apasionada por el servicio, que centren su labor en la atención al cliente y que no tengan miedo de crecer. Gusto por el pago sobre comisiones **¿Qué necesitas?**\nExcelente actitud, experiencia en atención a clientes agencias y/o call center, experiencia en ventas turisticas, acostumbrado a ganar por comisiones. \n\n \n\n**Ofrecemos** \n\nSalarío Garantizado X 3 meses\nExcelentes esquemas de comisiones\nJornada laboral 7\\.30 hrs\nDescuentos exclusivos en todos los productos \\#Despegar\nVales de despensa\nLicencias extendidas para cuidadores primarios y secundarios\nCobertura de Gastos Médicos\nDescuentos en gimnasios\nDía de cumpleaños libre\nBonos y programas de referidos\nReintegro por el cuidado de hijos/as\nCapacitación continua a través de plataformas de e\\-learning\nY muchos más! \n\n¡Postúlate desde el anuncio de empleo!\nTe estamos Buscando \n\n \n\n \n\n \n\n \n\nTe Ofrecemos\n\\\\uD83D\\\\uDCCCSer parte de una empresa experta en su industria.\n\\\\uD83D\\\\uDCCCPertenecer a un equipo de profesionales apasionados por viajar en el mundo de la tecnología y hacer posible que otros viajen.\n\\\\uD83D\\\\uDCCCIntegrar un equipo que utilice la tecnología como vía de innovación y resolución de oportunidades.\n\\\\uD83D\\\\uDCCCDesarrollar tu propia carrera en un mundo competitivo y desafiante.\nSi quieres ser parte de un equipo único en el mercado, al que le gusta resolver, innovar y crear valor, ¡súmate!\n¡Convierte a Despegar en tu próximo destino! *En Grupo Despegar estamos comprometidos con la generación de un ambiente laboral inclusivo en el cual la meritocracia y la igualdad de oportunidades son parte de todos nuestros procesos de gestión de talento, fomentando la diversidad como parte de nuestra cultura en constante evolución*\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. 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Creadores de marcas innovadoras en todos los ámbitos. Somos plenamente digitales y absolutamente personales. Estamos comprometidos con las personas y la sostenibilidad, haciendo que las experiencias de viaje sean atractivas, innovadoras, seguras y eficientes.\n\n\nFormamos un equipo con espíritu inquieto, enfoque digital y una sólida trayectoria en el sector turístico. Nacemos libres, con ganas de romper moldes y aportar una visión fresca a la industria.\n\n ***¿Quieres unirte a nuestro equipo?*** En esta ocasión buscamos un **Agente de Reservaciones \\- Call Center** para integrarse a nuestro equipo en **Cancún (México)**. 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Assignments focus on attaining core competencies in any of the four core functions at Citi: Global Functions, Institutional Clients Group, Global Consumer Banking, Enterprise O\\&T \n\n \n\n**Responsibilities:**\n\n* Performs most basic, routine tasks/assignments\n* Works under direct supervision with detailed procedures\n* May service a very limited number of products/services\n* Applies knowledge of routine work area procedures\n* Completes standardized activities\n* Exchanges basic information with other co\\-workers\n* Resolves task related problems in straightforward situations\n* Selects from a limited number of clearly defined options\n* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.\n\n **Qualifications:**\n\n* GPA of 3\\.3 or above\n* Demonstrated analytical skills\n* Consistently demonstrates clear and concise written and verbal communication skills\n* Cooperation and focus in achieving group and client objectives\n* Innovative and creative in solving problems\n* Quick thinking and detail oriented\n\n **Education:**\n\n* Graduating with a Bachelor’s/University degree or equivalent experience or master degree the following year\n\n \n\nThis job description provides a high\\-level review of the types of work performed. Other job\\-related duties may be assigned as required.\n\n**Asesor Previsional Afore**\n\n**Resumen de perfil de puesto:**\n\n\nEl Asesor Previsional es un puesto responsable de asesorar de manera integral a sus clientes y prospectos y ofrecerles alternativas de acuerdo con sus necesidades, debe cumplir con los objetivos de asesoría de productos y servicios financieros dentro de su distrito o ubicación asignados en coordinación con el equipo de asesores al consumidor más amplio.\n\n**Funciones:**\n\n* Prospección y búsqueda de clientes\n* Programación de citas a través de telemarketing\n* Asesoría personalizada a clientes identificando sus necesidades\n* Seguimiento y cierre de venta\n* Abordar a clientes objetivo a través de una propuesta de valor\n* Visitas a centros laborales\n* Desarrollar estrategias para el alcance de metas\n* Lograr o superar los objetivos del puesto y de la Empresa\n\n**Habilidades:**\n\n* Facilidad de palabra y comunicación\n* Experiencia y gusto por la asesoría previsional\n* Proactivo con enfoque a resultados\n* Empático\n* Orientación de servicio\n* Tolerancia a la frustración\n* Capacidad cognoscitiva\n* Experiencia en la promoción de servicios financieros\n* Experiencia en atención y/o asesorías\n* Generación de contactos\n* Redacción\n\n**Requisitos:**\n\n* Bachillerato concluido o Licenciatura concluida/trunca deseable.\n* Mínimo 1 año de experiencia en promoción y venta consultiva, deseable en productos financieros.\n* “Deseable Recién Egresados de Licenciatura en áreas económico/administrativas sin experiencia con interés en la promoción y asesoría de Productos Financieros en campo”\n\n\n\\-\n\n**Job Family Group:**\n\nManagement Development Programs\n\\-\n\n**Job Family:**\n\n\nIntern\n\\-\n\n**Time Type:**\n\n\nFull time\n\\-\n\n**Most Relevant Skills**\n\nPlease see the requirements listed above.\n\\-\n\n**Other Relevant Skills**\n\nFor complementary skills, please see above and/or contact the recruiter.\n\\-\n\n*Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.*\n\n*If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *Accessibility at Citi**.* \n\n \n\n*View Citi’s* *EEO Policy Statement* *and the* *Know Your Rights* *poster.*","price":"","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1764910405000","seoName":"banamex-forecaster-advisor-afore","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-lagos-del-sol/cate-sales-inbound/banamex-forecaster-advisor-afore-6462853191283412/","localIds":"23","cateId":null,"tid":null,"logParams":{"tid":"fae7c2fc-6825-464e-956c-515e32b981e7","sid":"b2b52863-e821-430c-9648-afe9094537bf"},"attrParams":{"summary":null,"highLight":["Entry-level intern position","Develop core competencies in banking functions","Assist with routine administrative tasks"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cancún,Quintana Roo","unit":null}]},"addDate":1764910405568,"categoryName":"Ventas Entrantes","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1559","location":"Av. 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Nuestros socios de viajes incluyen algunos de los hoteles más prestigiosos de México y el Caribe.\n\nEstamos buscando a nuestro Próximo **Agente de** **Customer Service – Bilingüe** para que se una a nuestro equipo en **Cancún (Zona hotelera)** para proporcionarapoyo a nuestros clientes a través de una serie de canales de comunicación.\n\n**PRINCIPALES FUNCIONES:**\n\n* Proporcionar/confirmar información relativa a las reservas.\n* Comprobar las opciones de cambio de fecha para hoteles y/o vuelos.\n* Solicitar información sobre cambios de billetes de avión al departamento de vuelos.\n* Realizar el seguimiento de las solicitudes de cambio de los clientes.\n* Proporcionar información sobre reembolsos.\n* Seguimiento de mensajes de voz.\n* Responder eficazmente a los correos electrónicos en un plazo de 24 horas a partir de su recepción.\n* Alcanzar los objetivos establecidos por el Supervisor de Servicio al Cliente/Agente Líder.\n* Gestionar las solicitudes de cancelación de reservas haciendo lo posible porque el cliente reprograme para otras fechas\n* Seguimiento de solicitudes de transportación con los hoteles o sus proveedores\n* Dar seguimiento a los pagos declinados, ya sean de estancia, vuelos u otras amenidades\n\n**QUE REQUERIMOS:**\n\n* Experiencia comprobada de **al menos 2 año en atención al cliente** o como Representante de Servicio en **sector hotelero, agencias de viaje, call center** o similar.\n* **Bilingüe**: Inglés, escrito y hablado (Requisito indispensable).\n* Disponibilidad para trabajar en **turnos rotativos** (6\\*2\\)\n* Buenas habilidades telefónicas y escucha activa.\n* Capacidad para adaptarse/responder a las diferentes personalidades de los clientes\n* Excelentes habilidades de comunicación verbal y escrita.\n* Capacidad para realizar varias tareas a la vez, establecer prioridades y gestionar el tiempo de forma eficaz.\n* Disponibilidad para trabajar de manera presencial\n\n***Empleador con igualdad de oportunidades:***\n\nTambourine no discrimina, y prohíbe la discriminación y el acoso contra cualquier empleado o solicitante de empleo basado en raza, color, religión, género, expresión de género, sexo, orientación sexual, edad, estado civil, origen nacional, discapacidad, información genética, embarazo, estado militar, o cualquier otra característica protegida como se indica por el estado, o las leyes locales, en el proceso de contratación, retención, o la promoción del empleado.\n\nTipo de puesto: Tiempo completo\n\nLugar de trabajo: Empleo presencial","price":"","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1764412448000","seoName":"customer-service-representative","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-lagos-del-sol/cate-other25/customer-service-representative-6456479344409812/","localIds":"23","cateId":null,"tid":null,"logParams":{"tid":"e26d67f3-326e-4009-9747-29792e5d4b9e","sid":"b2b52863-e821-430c-9648-afe9094537bf"},"attrParams":{"summary":null,"highLight":["Bilingual customer service role","Rotating shifts available","Excellent communication skills required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cancún,Quintana Roo","unit":null}]},"addDate":1764412448782,"categoryName":"Otro","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Av. Bonampak MZ 2-Lt 5, 77504 Cancún, Q.R., Mexico","infoId":"6456279779609812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Bilingual Customer Service Agent","content":"Reserv by Tambourine is a state of the art Hotel and Air package booking engine. Our travel partners include some of the most prestigious hotels in Mexico and the Caribbean as well as all major air carriers.\n\nCustomer Service Agents for our call center will provide support across a number of communication channels. Support will include: modifications and handling of complaints. To do well in this role you will need to follow established procedures for modifying reservations and interacting with sales and flights departments. Customer Service Agents need to maintain a cordial tone of voice even when dealing with problematic clients. Customer Service Agents need to be confident and be good at troubleshooting. Attention to detail is imperative.\n\nRoles and Responsibilities:\n\nManage inbound calls for existing reservations in a timely and effective manner.\n\n* Provide/confirm information relating to reservations.\n* Check options for date changes for hotels and or flights.\n* Request air ticket change information from flights department.\n* Follow up with clients regarding change requests.\n* Provide information regarding refunds.\n* Follow up on voice mails.\n* Effectively answer emails with responses expected within 24 hours of receipt.\n* Achieve goals set by Customer Service Supervisor/Lead Agent\n\nThis is **NOT** a remote position. All of our agents are required to work in our Cancun offices.\n\nPreferred skills: \nProven customer support experience. Or experience as a Client Service Representative. \nStrong telephone skills and active listening. \nAbility to adapt/respond to different client personalities. \nExcellent verbal and written communication skills. \nAbility to multi\\-task/prioritize and manage time effectively.\n\nWe offer: \nCompetitive Salary \nExcellent work environment. \nStable employment (not affected by high/low seasons or weather). \n5 day work week. \nBenefits according to Mexican Labor Laws.\n\nJob Type: Full\\-time\n\nSalary:\n\nApplication Question(s):\n\n* Do you have customer service/support experience?\n\nLanguage:\n\n* English (Required)\n\nExpected Start Date: 15/12/2025\n\nTipo de puesto: Tiempo completo\n\nSalario:\n\nHorario:\n\n* Turno de 8 horas\n\nPrestaciones:\n\n* Contrato Indefinido\n\nTipos de compensaciones:\n\n* Bono de productividad\n\nIdioma:\n\n* Inglés (Obligatorio)\n\nLugar de trabajo: Empleo presencial\n\nCerradoVer la oferta de empleo en Indeed**Configuración del proceso de postulación**Método de postulación\n\n* Por email\n\nSolicitar un CV\n\n* Sí\n\nActualizaciones de postulaciones\n\n* noelia.llaneza@reservhotel.com\n* jonathan.sanchez@reservhotel.com\n* Asimismo, enviar una actualización individual por email cada vez que alguien se postule.\n\nLos candidatos se comunican con usted (email)\n\n* Sí, a la dirección de email proporcionada\n\nFecha límite para postularse\n\n* No\n\n**Detalles**\n\n* **Fecha de publicación:** 28 de noviembre de 2025\n* **Visitas:** 0\n* **Postulaciones recibidas:** 0\n\n**Presupuesto**\n\n* **Presupuesto de empleo:** Sin patrocinar\n\nComparta este empleo en las redes sociales para atraer a más candidatos:© 2024 Indeed\n\n* Cookies, política de privacidad y condiciones del servicio–\n\nTipo de puesto: Tiempo completo\n\nBeneficios:\n\n* Uniformes gratuitos\n\nPregunta(s) de postulación:\n\n* Preferencia de horario\n\nIdioma:\n\n* Inglés (Obligatorio)\n\nLugar de trabajo: Empleo presencial","price":"","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1764396857000","seoName":"bilingual-customer-service-agent","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-lagos-del-sol/cate-sales-outbound/bilingual-customer-service-agent-6456279779609812/","localIds":"23","cateId":null,"tid":null,"logParams":{"tid":"7e085f60-acb4-4564-ad03-23a99b8b4034","sid":"b2b52863-e821-430c-9648-afe9094537bf"},"attrParams":{"summary":null,"highLight":["Manage inbound calls for reservations","Provide modification and refund support","Bilingual (English required)"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cancún,Quintana Roo","unit":null}]},"addDate":1764396857781,"categoryName":"Ventas Salientes","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Mercado 28, Locales 90 - 100, Supermanzana 28, 77509 Cancún, Q.R., Mexico","infoId":"6454196690893012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Auxiliar Administrativo","content":"Experiencia en área administrativa de ventas, atención a clientes vía telefónica, facturación, toma de pedidos, elaboración de notas de crédito, cancelaciones, manejo de catálogos físicos y electrónicos, cotizaciones, creación y manejo de expedientes, reportes de ventas diarias, situación de stock, apoyo a ejecutivos de ventas, atención de llamadas para informes, servicio a clientes, manejo de cartera de clientes y reportes de ventas.\n\nManejo de paquetería (Excel, SAE Deseable)\n\nTipo de puesto: Tiempo completo\n\nSueldo: $8,500\\.00 \\- $8,700\\.00 al mes\n\nBeneficios:\n\n* Uniformes gratuitos\n\nEscolaridad:\n\n* Bachillerato trunco o en curso (Deseable)\n\nLugar de trabajo: Empleo presencial","price":"8,500 $MXN/mes","unit":"per month","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1764234116000","seoName":"administrative-assistant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-lagos-del-sol/cate-cust-service-facing/administrative-assistant-6454196690893012/","localIds":"23","cateId":null,"tid":null,"logParams":{"tid":"be3ac4a7-294d-481f-8a0a-698879c3b7d6","sid":"b2b52863-e821-430c-9648-afe9094537bf"},"attrParams":{"summary":null,"highLight":["Administrative support in sales","Customer service via phone","Free uniforms provided"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cancún,Quintana Roo","unit":null}]},"addDate":1764234116476,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1385","location":"C. 50 4050, 77516 Cancún, Q.R., Mexico","infoId":"6454196686105812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Ejecutivo De Ventas","content":"**EJECUTIVO DE VENTAS** \n\n**Objetivo del puesto:** \nBrindar soluciones a clientes y prospectos a través de la oferta de productos, incrementando la cartera de clientes y asegurando una atención de calidad.\n\n**Responsabilidades principales:**\n\n* Prospección y visita a clientes.\n* Levantamiento y captura de pedidos.\n* Gestión y apoyo en cobranza.\n* Entrega de facturas para contrarecibo cuando se requiera.\n* Envío de reportes diarios de actividades y cobranza.\n* Elaboración de cotizaciones y presentación de muestras.\n* Participación en juntas mensuales e integración de agenda semanal de prospección.\n\n**Requisitos:**\n\n* Escolaridad: Licenciatura trunca o concluida (Administración, Comercialización o afín).\n* Experiencia mínima de 2 años en ventas.\n* Manejo de Excel intermedio y CRM.\n* Disponibilidad para viajar y para horario variable.\n* Vehículo propio.\n\n**Competencias:** \nIniciativa, comunicación efectiva, persuasión, orientación a resultados, empatía, facilidad de palabra, tolerancia a la presión y liderazgo.\n\n**Horario y zona de trabajo:**\n\n* Lunes a Viernes de 8 a 6:00pm, sábado de 8 a 2:00pm.\n* 80% campo / 20% actividades administrativas.\n\n**Ofrecemos:**\n\n* Prestaciones de ley.\n* Capacitación continua.\n* Herramientas de trabajo: celular corporativo, catálogos y muestras.\n\nTipo de puesto: Tiempo completo\n\nBeneficios:\n\n* Seguro de vida\n* Uniformes gratuitos\n* Vales de despensa\n\nLugar de trabajo: Empleo presencial","price":"","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1764234116000","seoName":"sales-executive","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-lagos-del-sol/cate-cust-service-facing/sales-executive-6454196686105812/","localIds":"23","cateId":null,"tid":null,"logParams":{"tid":"7de188b0-f3bd-4cbd-ad4e-fe6466f72517","sid":"b2b52863-e821-430c-9648-afe9094537bf"},"attrParams":{"summary":null,"highLight":["Sales executive role in Cancun","2+ years sales experience required","80% field work, 20% administrative tasks"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cancún,Quintana Roo","unit":null}]},"addDate":1764234116102,"categoryName":"Servicio al Cliente - 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