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(deseable).\n\nResponsabilidades:\n\n* Recibir y revisar papelería de los clientes para el trámite de los créditos autorizados.\n* Dar seguimiento a las solicitudes de crédito rechazadas y calificadas.\n* Elaborar los contratos.\n* Capturar los datos del cliente.\n* Apoyar en la generación de reportes.\n\nOfrecemos:\n\n* Sueldo base \\+ comisiones (Promedio a 15,000\\-17,000 Mensuales).\n* Prestaciones de ley.\n* Seguro de Vida.\n* Consultorio médico interno gratuito para empleados y familia.\n* Beneficios de la empresa.\n* Oportunidad de desarrollo.\n\nEn Car One promovemos un ambiente de trabajo inclusivo, donde garantizamos la igualdad laboral y estamos comprometidos con la no discriminación. 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Su labor principal es identificar en que punto del proceso de siniestro se encuentra el cliente y dar soporte realizando los escalamientos a las áreas correspondientes.\n\n\nEl alcance es nacional.\n\n\nEl puesto tiene interacción con las áreas de Autos como Ajustes, Valuación, Calidad y distintas áreas administrativas.\n\n\n$11,032\\.00 L\\-S 9am a 5pm\n\n\n \nEncargado de brindar atención y asesoría a las llamadas de clientes con póliza de auto Chubb que sufrieron un siniestro. 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Buscamos **Asesores de Ventas** de **Autos nuevos \\- Seminuevos** en grupo Car One\\- **Zona Sur ( Valle oriente/ Contry)**\n\nPersonal nuevo en el giro automotriz con experiencia en ventas (call center, inmobiliarias, etc.) con ganas de aprender sobre vender de unidades.\n\nContamos con nuestras marcas como Ford, Jeotur, Jeep, Dodge, Ram, Chevrolet, Fiat, Peugeot entre otros.\n\n**Requisitos:**\n\n* Experiencia en ventas de cualquier giro.\n* Habilidades comerciales: ventas, negociación, cierre de venta y estrategias de mercado.\n* Manejo de redes sociales.\n* Excelente Presentación.\n\n**Actividades:**\n\n* Atención y seguimiento a clientes.\n* Realizar cotizaciones.\n* Prospección y cierre de venta.\n* Manejo de redes sociales.\n* Entre otras actividades relacionadas con el puesto.\n\n**Ofrecemos:**\n\n* Capacitación de ventas de automóviles.\n* Sueldo garantía inicial.\n* Excelente esquema de comisiones.\n* Prestaciones de ley.\n* Seguro de Vida.\n* Crecimiento Laboral.\n* Servicio medico familiar\\- gratuito.\n\nEntre otros beneficios como empleado.\n\n**En Car One promovemos un ambiente de trabajo inclusivo, donde garantizamos la igualdad laboral y estamos comprometidos con la no discriminación. 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También puede requerirse la escalación a la alta dirección, así como una comunicación continua y proactiva con distintas áreas, tales como Finanzas, Cobranzas, Seguros, Operaciones de Experiencia del Cliente y el Centro de Servicio LAO.\n\n\n \n* Gestionar la Cuenta de Dinero en Exceso con el objetivo de alcanzar y mantener los objetivos establecidos, identificando las acciones correspondientes a los montos en exceso, de acuerdo con las instrucciones operativas (IO) y la política local.\n* Atender las solicitudes de los clientes, las cuales pueden presentarse mediante tickets enviados a través del Centro de Servicio al Cliente, así como solicitudes internas entre distintos departamentos y clientes que acuden directamente a la oficina.\n* Elaborar informes diarios/semanales/mensuales relacionados con los procesos bajo su responsabilidad.\n* Crear y actualizar los procesos de Servicio al Cliente según sea necesario, conforme al proceso establecido por el sistema de gestión de procesos empresariales (BPMS), asumiendo la propiedad y responsabilidad sobre los distintos controles implicados, e identificando oportunidades de mejora.\n* Maximizar la experiencia del cliente y garantizar siempre una comunicación clara.\n* Cumplir con los Acuerdos de Nivel de Servicio (SLA) establecidos para los tickets, con el fin de asegurar la satisfacción del cliente.\n* Brindar apoyo a otras áreas en la aclaración de pagos y en el procesamiento de reembolsos.\n* Participar en pruebas y actualizaciones del sistema.\n\n \n* Experiencia laboral en actividades relacionadas con Servicio al Cliente/Banca/Seguros.\n* Valores y orientación hacia el Servicio al Cliente.\n* Título universitario en administración de empresas, marketing, comunicación, contabilidad o campos afines (obligatorio).\n* Dominio fluido del español e inglés, tanto escrito como oral (deseable).\n* Conocimientos prácticos y experiencia en programas informáticos como Microsoft Office (con especial énfasis en Excel).\n* Capacidad de trabajo en equipo y colaboración.\n* Capacidad para aceptar el cambio y adaptarse a los desafíos organizacionales.\n* Excelentes habilidades interpersonales, verbales y escritas.\n* Habilidades organizativas y de gestión del tiempo.\n* Orientación hacia la gestión de datos y la elaboración de informes.\n* Atención al detalle.\n* Actitud dinámica y proactiva.\n* Compromiso con la diversidad, la equidad y la inclusión.\n\nGM Financial es un empleador que ofrece igualdad de oportunidades y está comprometido con la diversidad y la inclusión en todos los niveles de nuestra organización. 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Con más de 30 000 líderes valientes en todo el mundo, impulsamos cambios significativos en nuestra misión de ayudar a las personas a vivir vidas graciosas, saludables y sostenibles. \n\n \n\n**Sobre nosotros** \n\nEs política de Kohler reclutar, contratar y promover a candidatos calificados sin tener en cuenta su raza, credo, religión, edad, sexo, orientación sexual, identidad o expresión de género, estado civil, origen nacional, discapacidad o condición de veterano protegido. Si, como persona con discapacidad, necesita una adaptación razonable durante el proceso de reclutamiento, comuníquese con kohlerjobs@kohler.com. 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