**Join our Team** ----------------- **Kickstart your career with Ericsson – Support Engineer (Student Opportunity)** Are you a student eager to launch your career in the tech and telecom world? Ericsson invites you to join our team as a **Support Engineer**, where you’ll gain hands\-on experience working with cutting\-edge technology, customer networks, and real\-world operational challenges. This is your chance to learn, grow, and make an impact from day one! **What you’ll do:** * Take ownership of **Customer Service Requests**, from contract checks to resolving issues. * Learn and follow Ericsson’s service processes and **Service Level Agreements**. * Investigate, analyse, and suggest solutions for **product and network challenges**. * Build strong relationships with customers through **direct communication and team collaboration**. * Support **emergency situations** to quickly restore customer networks. * Help with **software implementation** in customer networks for optimal performance. * Assist account teams in driving **add\-on opportunities** and expanding customer success. * Contribute to Ericsson’s **knowledge management**, learning and sharing best practices. **Skills \& qualities we value:** * Curiosity and eagerness to learn. * Problem\-solving mindset. * Basic knowledge of data analysis and technology trends. * Communication and collaboration skills. * Interest in customer success and network solutions. * Adaptability and willingness to take initiative. **Why Ericsson?** * Gain **real\-world experience** in a global tech leader. * Be part of a team that values **learning, collaboration, and innovation**. * Opportunity to grow your career while making a tangible impact. If you’re a motivated student ready to learn, solve challenges, and grow in a dynamic environment, we want you on our team!