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De acuerdo a las guías establecidas en los estándares de operación.\n* Realizar análisis de atención al cliente, seguimiento a los mismos a través del NSSW en SEEKOP\n* Generar los reportes operativos de BDC de las actividades de Ventas.\n* Elaborar mensualmente la presentación ejecutiva de análisis de resultados y proporcionar los reportes operativos a Director, Gerente General y a las Gerencias de área.\n* Promover estrategias para la Mejora Continua, el Incremento de Ventas y mayor % Conversión, compartiendo en el equipo de BDC las buenas prácticas\n* Gestionar la infraestructura y tecnología necesarias para la operación del departamento de BDC\n* Gestionar y asegurar los recursos necesarios para alcanzar los objetivos del BDC\n* Informar al equipo de BDC respecto a cualquier cambio en las promociones de la Marca, Grupo o distribuidor\n* Asistencia inmediata al equipo de BDC ante cualquier duda o aclaración que se pudiera presentar\n* Alinear los incentivos para el equipo de BDC de acuerdo al cumplimientos de los objetivos.\n\n **Conocimientos Técnicos requeridos:**\n\n* Habilidades Comerciales (Manejo CRM Indispensable) preferente Seekop\n* Conocimientos en Mercadotecnia.\n* Técnicas en ventas Digitales.\n* Manejo de indicadores.\n* Conocimiento Automotriz NISSAN (Deseable)\n* Manejo de personal.\n* Manejo de Software Creatio (Preferente)\n\n \n\nHorario de Trabajo de Lunes a viernes: 09:00 am a 07:00 pm (Dos horas de comida).\n\n\nSábado de 09:00 am a 02:00 pm.\n\n \n\nLugar de trabajo: Blvd. Aeropuerto \\#1401 Col. 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