Descripción y detalle de las actividades ***\*\*About us\*\**** *We're vibrant online store handling customer service for multiple stylish apparel brands. We're in search of talented individuals who can join us as E\-Commerce Customer Support Specialists.* **What you'll do:** * Assist customers via phone, e\-mail, and chat independently * Resolve customer queries and issues in a proactive and friendly manner * Provide detailed information about our products, orders, and shipping processes * Guide customers through the purchasing and return processes * Collaborate with other teams to ensure customer satisfaction for various apparel brands Experiencia y requisitos **What we're looking for:** * Strong communication skills in English, both written and spoken * Previous experience in customer service is beneficial * Familiarity with online shopping and e\-commerce practices * Ability to work independently and handle tasks efficiently * Punctuality and reliability in showing up to work on time **Requirements:** * High school diploma or equivalent; college education is a plus * Proficient in computer usage and Microsoft Office applications * Flexible availability, incluiding weekends and holidays Beneficios * Beneficios de acuerdo a la LFT * Servicios medicos en planta **Número de vacantes** 1 **Área** Atención a Clientes/Call Center/Telemarketing **Contrato** Permanente **Modalidad** Presencial **Turno** Diurno **Jornada** Tiempo Completo **Estudios** Carrera con título profesional **Inglés** Hablado: Avanzado, Escrito: Avanzado **Disponibilidad p. viajar** No
Juan García
Indeed · HR
Juan García
Indeed · HR
