**Benefits:** * All benefits by law * Monday to Friday * Weekends off! * Two days of paid time off annually. * Between 7 and 11 paid holiday days annually. * Remote work allowance (Teletrabajo) above the market average. * Office * Weekly grocery vouchers * Meal subsidy ($1000 MXN Monthly) via voucher card. * Private health insurance * Sponsorship for wholesale stores memberships (COSTCO/SAMS CLUB), prescription glasses, birthday benefits, and more. * Wellness events and activities * Sponsorship for Scholarships \& Professional Training * Career growth opportunities * Monthly employee engagement events * Sponsored lunch, snacks, and coffee events * Professional Training \& Development opportunities **Additional information:** * Employment Type: Full\-time * Schedule Monday to Friday, 7 AM to 5 PM PT * At Zventus, employee benefits vary by team, job activity and individual performance. Please refer to specific details during the interview process. * *Please, submit your CV in English* **Job Responsibilities** * Develop and maintain comprehensive technical documentation, including how\-to guides, presentations, system administration guides, implementation guides, end\-user product documentation, and API documentation. * Conduct regular content reviews to ensure product documentation is clear, up to date, accessible, and adheres to our internal quality standards. * Own the desktop publishing process to ensure all documentation is consistent and of the highest quality. * Collaborate with a diverse team of subject matter experts, product managers, software engineers, system architects, system administrators, implementation managers, and enablement staff to ensure technical accuracy and completeness of documentation. * Maintain a centralized knowledge base that is logically organized and enables internal and external users to quickly access digital documentation on demand. * Partner with product marketing to ensure internal and external documentation adheres to the organization’s branding and style guide. * Maintain a strong awareness of target audiences and ensure all documentation is accessible and accurate, reflecting a deep understanding of audience needs. * Ensure product documentation is seamlessly integrated with other digital platforms. **Job Qualifications** * Minimum of 2 years of experience in technical writing, with a focus on creating technical documentation for software or technology products. * Minimum of 2 years of hands\-on experience creating, managing, and publishing product documentation. * Exceptional writing, editing, and proofreading skills with a strong command of grammar and style. * Detail\-oriented, consistently delivering polished, accurate, and comprehensive written materials. * Expertise in using technology to improve documentation efficiency and quality. * Ability to prioritize and manage multiple projects concurrently. * Ability to work independently and as part of a team to meet deadlines and deliver results. * Experience with a documentation portal and/or ticketing environment, such as Document360 or Jira, preferred. * Bachelor’s Degree in Journalism, Communications, English, or equivalent combination of education and experience. * Previous experience in client/customer enablement preferred. * Previous experience in the mortgage, enterprise data, real estate, or insurance industries preferred. Tipo de puesto: Por tiempo indeterminado Beneficios: * Apoyo para estudios * Aumentos salariales * Bebidas gratis * Descuentos y precios preferenciales * Opción a contrato indefinido * Programa de referidos * Seguro de gastos médicos * Seguro de gastos médicos mayores * Seguro de la vista * Seguro dental * Seguro de vida * Vacaciones adicionales o permisos con goce de sueldo * Vales de despensa * Vales de restaurante Lugar de trabajo: remoto híbrido en Ex\-ejido Chapultepec, 22780 Ensenada, B.C.