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Contribuirás a construir el valor de la marca y lograr un crecimiento rentable sostenido. \n\n \n\n**Un día en la vida:** \n\n* Permanecer disponible para recibir llamadas entrantes y salientes sobre cuentas morosas, resolviendo las morosidades mediante la negociación de acuerdos de pago que beneficien tanto a NMAC/IFS como al consumidor.\n* Investigar y encontrar soluciones a las disputas, preguntas y preocupaciones del cliente relacionadas con el estado de la cuenta y la morosidad.\n* Mantener porcentajes estándar de morosidad y ratios de liquidación para carteras individuales, logrando así puntuaciones estándar en los monitoreos de calidad de llamadas.\n\n \n\n**A quién buscamos:** \n\n**Requisitos:** \n\n* Requisitos educativos: Diploma de escuela secundaria\n* Lista de habilidades y calificaciones requeridas: Conocimiento básico de la industria de financiamiento automotriz, Empatía en situaciones difíciles \\& Escucha activa\n* Conocimiento de técnicas de excelente servicio al cliente (preferentemente en centro de llamadas)\n* Inglés fluido\n* Ofimática intermedia (MS Office)\n* Capacidad para realizar el trabajo presencialmente en Aguascalientes.\n* Horario:\n* Disponibilidad para trabajar 48 horas por semana\n\n \n\n**Deseable:** \n\n* Título universitario.\n\n \n\n**Lo que disfrutarás en Nissan:** \n\n \n\n**Crecimiento profesional y oportunidades de aprendizaje continuo:** \n\n \n\nBenefíciate de diversas trayectorias profesionales, cambios entre departamentos y plataformas de aprendizaje innovadoras. Mejora tus habilidades mediante seminarios, capacitación en liderazgo y programas de reembolso de matrícula, mientras juegas un papel fundamental en dar forma al futuro del transporte. 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Consulta los últimos listados, revisa los precios y contacta a los vendedores en ok.com, la forma más fácil de encontrar excelentes ofertas en tu área. 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