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Fundada en 2015, la empresa es una de las compañías de software como servicio (SaaS) de más rápido crecimiento, habiendo recaudado aproximadamente 250 millones de dólares hasta la fecha y valorada en 1,6 mil millones de dólares. Apollo.io brinda a los equipos de ventas y marketing acceso sencillo a datos de contacto verificados de más de 210 millones de contactos B2B y 35 millones de empresas en todo el mundo, junto con herramientas para interactuar con dichos contactos y convertirlos, todo ello dentro de una plataforma unificada. Al ayudar a los profesionales de ingresos a encontrar la información de contacto más precisa y automatizar el proceso de prospección, Apollo.io transforma prospectos en clientes. 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Gracias a la colaboración transversal entre equipos, este rol garantiza que los clientes logren sus objetivos, demostrando sentido de propiedad, curiosidad y compromiso con la mejora continua.\n### **Responsabilidades**\n\n\n* Atender consultas de los clientes mediante canales digitales y telefónicos en nuestro CRM seleccionado, brindando soporte técnico y sobre el producto.\n* Formular preguntas pertinentes para diagnosticar y resolver los problemas de los clientes, escalando eficazmente los casos complejos.\n* Mantenerse actualizado sobre los cambios del producto, las nuevas funciones y las integraciones, ampliando proactivamente sus conocimientos.\n* Validar flujos de trabajo con compañeros e identificar patrones en los comentarios de los clientes para informar las discusiones internas.\n* Asumir la responsabilidad de asegurar que los clientes comprendan claramente las funciones y beneficios clave del producto, alineados con sus objetivos.\n* Cumplir rigurosamente los acuerdos de nivel de servicio (SLA), alcanzando métricas clave de desempeño tales como tiempo de resolución y satisfacción del cliente (CSAT).\n\n### **Cualificaciones requeridas**\n\n\n* Experiencia comprobada mínima de **2 años en al menos un puesto de nivel inicial de Soporte al Cliente o Soporte Técnico en el sector tecnológico**.\n* **Capacidad sobresaliente para resolver problemas, incluida la habilidad para diagnosticar y resolver problemas complejos de los clientes.**\n* **Capacidad para adaptarse al cambio y mantener flexibilidad en un entorno laboral dinámico.**\n* **Excelentes habilidades comunicativas en inglés, tanto escritas como orales, con un enfoque empático.**\n* **Conocimiento práctico de herramientas de soporte, incluidos sistemas de chat en vivo y de gestión de incidencias (ticketing), así como familiaridad con procesos y métricas como tiempo de resolución, satisfacción del cliente (CSAT) y tendencias en el volumen de incidencias.**\n* Capacidad demostrada para gestionar eficazmente el tiempo y cumplir con los SLA.\n* Conocimiento práctico para adaptar explicaciones técnicas a audiencias no técnicas.\n\t+ **Nota**: Si estás cursando o ya concluiste una carrera en ciencia de datos o ingeniería, evaluaremos gustosos tu solicitud, incluso si no cumples con el requisito mínimo de experiencia comprobada anteriormente indicado.\n\n### **Cualificaciones preferidas**\n\n\n* Experiencia previa en roles relacionados con SaaS o tecnología.\n* Experiencia analizando comentarios de los clientes para orientar mejoras del producto o de los procesos.\n* Conocimiento práctico de herramientas como Jira, Salesforce e integraciones de API REST.\n* Conocimientos sólidos fundamentales sobre sistemas de integración y filtrado.\n* Conocimientos básicos de programación.\n### **Somos nativos de IA**\n\n\n\nApollo.io es una empresa nativa de inteligencia artificial, construida sobre una cultura de mejora continua. 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Formulación básica / Intermedia\n\n**OFRECEMOS:**\n\nHorario de lunes a viernes de 09:00 a 18:00\n\nSueldo de **$15,000\\.00 netos mensuales (esquema mixto)**\n\nCompensaciones de acuerdo con la Ley\n\nHerramientas de trabajo\n\nZona de trabajo: *Colonia Buenavista,* ***Tultitlán*****, Estado de México.**\n\nTipo de puesto: Tiempo completo\n\nSueldo: $15,000\\.00 \\- $15,000\\.29 al mes\n\nBeneficios:\n\n* Seguro de vida\n\nLugar de trabajo: Empleo presencial","price":"15,000 MXN/año","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1764412450000","seoName":"payroll-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-el-llano/cate-cust-service-facing/payroll-analyst-6456479367629012/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"0beecde8-aefd-4509-88b9-6ced2e868226","sid":"d6b35fc7-bad6-4c03-919f-8ea6c3944666"},"attrParams":{"summary":null,"highLight":["Calculate traditional and mixed payroll","Handle terminations and settlements","Update databases and generate payment layouts"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tultitlán de Mariano Escobedo,Estado de México","unit":null}]},"addDate":1764412450595,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Campaña de Oro 120, Las Campanas, 43806 Tizayuca, Hgo., Mexico","infoId":"6456479325260912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"ASESOR DE NEGOCIO-2","content":"With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.\nCome join our 33,000\\+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!\nKey Responsibilities:\nCriterios Generales: \n\n* Sexo: Indistinto.\n* Edad: 18 años en adelante.\n* Estado civil: Indistinto.\n* Escolaridad: Bachillerato Concluido\n\nConocimientos: \n\n* Manejo de computadora\n* Deseable ventas\n\nExperiencia: \n\n* Deseable 6 meses en ventas, atención a clientes y trabajo en campo.\n\nCompetencias: \n\n* Habilidad en Ventas\n* Comunicación Efectiva\n* Negociación\n* Dinámico\n* Capacidad de Análisis.\n* Habilidad Matemática\n* Pensamiento Lógico\n* Atención al detalle\n* Determinación\n* Automotivación\n\nValores: \n\n* Honestidad.\n* Respeto.\n* Responsabilidad.\n* Trabajo en equipo.\n\nApplicant Types Accepted:\nLocal Applicants Only","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1764412447000","seoName":"ASESOR+DE+NEGOCIO-2","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-el-llano/cate-cust-service-facing/asesor%2Bde%2Bnegocio-2-6456479325260912/","localIds":"249","cateId":null,"tid":null,"logParams":{"tid":"5feac006-48ed-477a-9f05-4073482a97a4","sid":"d6b35fc7-bad6-4c03-919f-8ea6c3944666"},"attrParams":{"summary":null,"highLight":["Sales role with World Vision International","Bachillerato Concluido required","Desirable 6 months experience in sales and customer service"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tizayuca,Hidalgo","unit":null}]},"addDate":1764412447286,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Av. Paseo de Los Bosques 195, Bosques de Hacienda, 54768 Cuautitlán Izcalli, Méx., Mexico","infoId":"6456479330176212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Anfitrion de Mostrador","content":"**Vacante en área de Atención al Cliente**\n\nEn **Pastelerías La Esperanza** estamos incorporando personal para la sucursal ubicada en **Cofradía, Cuautitlán Izcalli**. Buscamos personas con actitud de servicio y experiencia en ventas.\n\n**Perfil solicitado:**\n\n* 6 meses de experiencia en atención al cliente, ventas o manejo de caja.\n* Secundaria concluida.\n* Disponibilidad para turnos rotativos.\n* Vivir a máximo 60 minutos de la zona.\n\n**Principales actividades:**\n\n* Atención directa al cliente en mostrador.\n* Cobro en terminal\n* Acomodo de producto y apoyo en exhibición.\n* Mantener orden y limpieza del área asignada.\n\n**Se ofrece:**\n\n* Prestaciones de ley desde el primer día.\n* Vales de despensa.\n* Caja de ahorro.\n* Bono por puntualidad.\n* Crecimiento dentro de la empresa.\n\n**¿Quieres integrarte al equipo?** \nEnvíanos mensaje por WhatsApp al **56 3714 2110** para iniciar proceso.\n\nTipo de puesto: Tiempo completo\n\nSueldo: $2,000\\.00 \\- $2,350\\.00 a la semana\n\nBeneficios:\n\n* Caja de ahorro\n* Opción a contrato indefinido\n* Vales de despensa\n\nLugar de trabajo: Empleo presencial","price":"2,000 MXN/mes","unit":"per month","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1764412447000","seoName":"counter-host","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-el-llano/cate-cust-service-facing/counter-host-6456479330176212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"edaffaeb-f9b2-4e8c-a9fa-bcdd1836796c","sid":"d6b35fc7-bad6-4c03-919f-8ea6c3944666"},"attrParams":{"summary":null,"highLight":["Customer service role in Cofradía","6 months experience required","Competitive benefits and growth opportunities"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cuautitlán Izcalli,Estado de México","unit":null}]},"addDate":1764412447669,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1385","location":"C. 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Buscamos personas con actitud de servicio y experiencia en atención al cliente.\n\n**Requisitos:**\n\n* 6 meses de experiencia en mostrador, ventas o atención a clientes.\n* Secundaria concluida.\n* Disponibilidad para rolar turnos.\n* Vivir cerca de la zona (máximo 1 hora).\n\n**Actividades del puesto:**\n\n* Atender y orientar al cliente durante su compra.\n* Exhibición del producto y apoyo en inventarios sencillos.\n* Manejo básico de caja.\n\n**Ofrecemos:**\n\n* Prestaciones de ley.\n* Vales de despensa.\n* Caja de ahorro.\n* Bono de puntualidad.\n* Estabilidad laboral y crecimiento interno.\n\n**Postúlate enviando WhatsApp al:** **56 3714 2110**\n\nTipo de puesto: Tiempo completo\n\nSueldo: $1,900\\.00 \\- $2,300\\.00 a la semana\n\nBeneficios:\n\n* Caja de ahorro\n* Descuentos y precios preferenciales\n* Opción a contrato indefinido\n* Vales de despensa\n\nLugar de trabajo: Empleo presencial","price":"1,900-2,300 MXN/mes","unit":"per month","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1764412447000","seoName":"personal-de-mostrador","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-el-llano/cate-cust-service-facing/personal-de-mostrador-6456479333286612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"845daf9e-b2ed-4e20-884c-a0349066b9ed","sid":"d6b35fc7-bad6-4c03-919f-8ea6c3944666"},"attrParams":{"summary":null,"highLight":["Customer service role in Lago de Guadalupe","6 months experience required","Basic cash register skills"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cuautitlán Izcalli,Estado de México","unit":null}]},"addDate":1764412447912,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Salvador Sánchez Colin 7, San Bartolo, 54900 Tultitlán de Mariano Escobedo, Méx., Mexico","infoId":"6452627795008312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Auxiliar Administrativo y Logística","content":"Estamos buscando un Auxiliar Administrativo proactivo, organizado y orientado a resultados, que apoye en la gestión logística, elaboración de cotizaciones y seguimiento de costos operativos relacionados con las actividades del contrato. 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Serás tu quien coordine el personal y los procesos para lograr la distribución efectiva de la mercadería.\n\nun gran activo para un coordinador de logística son sus habilidades de comunicación y negociación. También estan bien versadas en los principios y practicas de gestion de suministros. El candidato ideal tendra grandes habilidades para mantener registros y un enfoque orientado al cliente.\n\nEl objetivo es garantizar el buen funcionamiento de una variedad de canales con el objetivo de lograr la máxima eficiencia.\n\nRESPONSABILIDADES\n\n\\* Coordinar y supervisar las actividades diarias.\n\n\\* Garantizar que las instalaciones, los activos y las formas de comunicacion se usen de manera eficaz.\n\n\\* Utilizar metodologías y documentacion de logistica para optimizar los procedimientos.\n\n\\* Contratar y coordinar conductores de camiones en función de las disponibilidades y requerimientos.\n\n\\* Supervisar solicitudes de servicio de transporte y organizar al personal para poder cumplir con lo que solicita el cliente.\n\n\\* La disponibilidad de equipos para garantizar que se satisfagan las necesidades.\n\n\\* Comunicarse con provedores, clientes, etc. Para conseguir ofertas rentables y obtener la satisfaccion mutua.\n\n\\* Planificar y realizar el seguimiento del envió de productos finales de acuerdo con los requisitos delos clientes.\n\n\\* Llevar registros de los servicios realizados a los clientes y de servicios ejecutados etc.\n\n\\* Realizar y ejecutar diferentes planes de transporte.\n\n\\* Implementar nuevos procesos con el fin de mejorar la logística de transportes.\n\n\\* controlar diferentes programas de registro de transportes y seguridad.\n\n\\* garantizar las plantillas de operadores y de transporte.\n\n\\* Evaluar el transporte necesario para cada momento.\n\n\\* Incentivar y desarrollar diferentes capacidades del equipo.\n\n\\* Elaborar informes precisos para la dirección de la empresa.\n\nREQUISITOS\n\n\\* Experiencia demostrable como coordinador logístico.\n\n\\* Se valorara experiencia en atención al cliente.\n\n\\*conocimiento de leyes, reglamentos y requisitos ISO.\n\n\\* Capacidad para trabajar con escasa supervisión y hacer un seguimiento de varios procesos\n\n\\* Excelentes capacidades organizativas y de coordinacion.\n\n\\* Poseer una gran habilidad organizativa y creativa.\n\n\\* Tener cuidado y gusto por el detalle.\n\n\\* Disponer de alta capacidad de negociación.\n\n\\* Trabajar bien bajo presión y, en ocasiones, con tiempos muy ajustados.\n\nSexo: Indistinto\n\nEdad : 24 años.\n\nLicencia de manejo.\n\nDisponibilidad de tiempo completo.\n\nGrado en Administración de empresas, gestión de cadenas de suministro, Licenciatura en logística, Ingenieria industrial o campo relacionado.\n\nTipo de puesto: Tiempo completo\n\nSueldo: $3,200\\.00 \\- $3,500\\.00 a la semana\n\nLugar de trabajo: Empleo presencial","price":"3,200-3,500 MXN/mes","unit":"per month","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1762629335000","seoName":"logistic-and-transport-coordinator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-el-llano/cate-cust-service-facing/logistic-and-transport-coordinator-6433655499865912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"a5e18665-677e-4380-97ab-1635a1f37f1e","sid":"d6b35fc7-bad6-4c03-919f-8ea6c3944666"},"attrParams":{"summary":null,"highLight":["Coordinar operaciones de logística y transporte","Supervisar actividades diarias y equipos","Implementar procesos para mejorar eficiencia"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Teoloyucan,Estado de México","unit":null}]},"addDate":1762629335927,"categoryName":"Servicio al Cliente - Atención al Público","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1385","location":"15 de Septiembre 9, Hidalgo, 54434 Cdad. 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Jesus Carranza 9, San Juan, 55600 Zumpango de Ocampo, Méx., Mexico","infoId":"6432369245337812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Empleado de mostrador Zumpango","content":"**Importante distribuidor autorizado** con más de 25 años de servicio continuo y con 93 puntos de venta dentro de las mejores plazas comerciales en toda la CDMX y Área Metropolitana, por crecimiento se encuentra en búsqueda de personal para laborar como:\n\n**Empleado de mostrador Zumpango**\n\n* Zona de trabajo: Town Center Zumpango\n* **Horarios de trabajo: Lunes a Domingo de 11:00 a 8:00pm y de 12:0pm a 9:00pm.**\n* Se trabaja 8 horas, se rolan turnos, se descansa entre semana y se da 1hora de comida.\n\n**Ofrecemos:**\n\n* Sueldo mensual de $8,481 con prestaciones de Ley desde el primer día laborado.\n* **INGRESOS ADICIONALES POR COLOCACIÓN DE PRODUCTOS APROXIMADOS DE $2,500 O MAS ( NO TOPADAS)**\n* Vales de despensa\n* Uniformes gratuitos.\n* Capacitación inicial, continua y constante.\n* Oportunidad de carrera y crecimiento dentro de la empresa.\n* **¡¡¡¡Contratación inmediata!!!!**\n\n**Requisitos:**\n\n* Preparatoria terminada o trunca\n* **INDISPENSABLE CONTAR CONSTANCIA DE SITUACIÓN FISCAL.**\n* Manejo de Computadora.\n* **EXPERIENCIA NO NECESARIA, NOSOTROS TE CAPACITAMOS.**\n* Gusto por la Tecnología.\n\n**Actividades a realizar:**\n\n* Brindar atención a clientes.\n* Colocación de productos de telefonía y accesorios.\n* Limpieza de la zona de trabajo.\n\n**POSTULATE POR ESTE MEDIO** y a la brevedad serás contactado por **VIA TELEFONICA y/o WHATS** para una **ENTREVISTA PRESENCIAL** en tu posible zona de trabajo.\n\nTipo de puesto: Tiempo completo, Aprendiz\n\nSueldo: $8,481\\.00 \\- $10,500\\.00 al mes\n\nBeneficios:\n\n* Opción a contrato indefinido\n* Uniformes gratuitos\n* Vales de despensa\n\nLugar de trabajo: Empleo presencial","price":"8,481-10,500 MXN/mes","unit":"per month","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1762528847000","seoName":"counter-employee-zumpango","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-el-llano/cate-cust-service-facing/counter-employee-zumpango-6432369245337812/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"a8990a1f-ab5d-4c86-a002-b5b2ff67002d","sid":"d6b35fc7-bad6-4c03-919f-8ea6c3944666"},"attrParams":{"summary":null,"highLight":["Full-time position with training"," Competitive salary and bonuses"," Onsite work in Zumpango de Ocampo"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Zumpango de Ocampo,Estado de México","unit":null}]},"addDate":1762528847291,"categoryName":"Servicio al Cliente - 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