




**Evaluates and supports SAP system enhancements and performs quality assurance functions.** **Ensures optimal performance and operation of SAP environments.** **Maintain/update SAP environment systems.** **Organizes and maintains job scheduling.** **Maintains SAP workloads, batch processes, and background activities.** **Performs and controls manual and automatic system checks.** **Research and provide direction for applying SAP software corrections and new applications.** **Develop Standard Operating Procedures and other documentation for performing production support activities.** **Performs system refresh procedures, as necessary.** **Participates in developing maintenance, testing, and contingency plans for the SAP environment.** **Provides proactive support through effective capacity planning and change management.** **Provides support for customers of the service and introduces process improvement measures to reduce reactive work.** **Performs other related duties as assigned or requested.** **Build and maintain SAP and infrastructure automation with Ansible and Node Red.** **Troubleshoot cloud connectivity via message servers and SAP Cloud Connector.** **Assist in troubleshooting of BTP and SAP S/4HANA Cloud Connectivity.** **Support for Hyland OnBase or comparable enterprise content management system to include management of disk groups, connection to SAP via ArchiveLink, and upgrades/patches.** **Support for other Enterprise Applications and third\-party SaaS solutions.** **Troubleshoot issues with connectivity to Digital Platform.** QUALIFICATIONS Education/Training: **Bachelor’s degree in computer science, business administration, information systems or related, or equivalent work experience with applicable associate’s degree** Related Experience/Requirements: **8\-10 Years of IT Experience** **5\-8 Years of SAP Basis Experience.** **Understanding of MS SQL and SAP HANA Databases.** Knowledge/Skills/Abilities: **Advanced troubleshooting of SAP Application, Database, and Server Environments** **Comprehensive understanding of SAP applications and functions** **Ability to manage Microsoft Windows Servers and Red Hat Enterprise Linux environment.** **Job and workload management** **Ability to generate technical documentation around complex infrastructure environments** **Technical writing** **Automation in support of server, database, and application administration** **SharePoint Administration** Advanced Conversational English 80% Tipo de puesto: Tiempo completo, Por tiempo indeterminado Sueldo: $1\.00 al mes Beneficios: * Seguro de gastos médicos mayores * Vacaciones adicionales o permisos con goce de sueldo * Vales de despensa Lugar de trabajo: Empleo remoto


