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Escalar a la gerencia cuando las fechas de vencimiento estén próximas.\n\n\n**Gestión:**\n\n\n* Documentar cambios en la infraestructura (Movimiento, Adición, Cambio y Eliminación – MACD) para dispositivos de infraestructura y herramientas de red.\n* Mantener el sistema y la base de datos de gestión de activos para equipos y herramientas de infraestructura.\n* Actualizar y mantener herramientas de gestión de red, herramientas de monitoreo de red, herramientas de análisis de red, servidores de autenticación, etc.\n* Actualizar y mantener las versiones de firmware de los equipos de red.\n* Realizar auditorías periódicas de seguridad y red, y presentar informes con los resultados.\n\n\nAplicar medidas de seguridad de seguimiento según el área, actividad y estructura organizacional.\n\n\nTodos los empleados son responsables de que cada operación se realice cumpliendo con los requisitos legales, la política ambiental y los procedimientos ambientales aplicables en su área.\n\n\nProporcionar recursos cuando sean requeridos por el EMS.\n\n \n\n\nAplicar: elara2@intevaproducts.com","price":"","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1761158790000","seoName":"network-engineer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-corea/cate-engineering-network/network-engineer-6414832521100912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"cf1bf800-5c1d-48d4-a00b-0bcc2db24fbc","sid":"13dbe4f2-391a-498d-b126-47ba2698dc11"},"attrParams":{"summary":null,"highLight":["Supervisar y gestionar las operaciones de red","Coordinar ventanas de mantenimiento","Mantener herramientas y equipos de red"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santiago de Querétaro,Querétaro","unit":null}]},"addDate":1761158790710,"categoryName":"Ingeniería - Redes","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1278,1400","location":"C. Damián Carmona 10, Centro, 76020 Santiago de Querétaro, Qro., Mexico","infoId":"6384087837363512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Ingeniero de Pedidos al Cliente","content":"**Un vistazo a tu día**\n\n\n¿Te interesa unirte a un equipo global que impulsa la transformación energética? En Siemens Energy puedes hacerlo. Nuestra tecnología es clave, pero son nuestras personas las que marcan la diferencia. Las grandes mentes innovan. Se conectan, crean y nos mantienen en el camino hacia el cambio de los sistemas energéticos mundiales. Estamos buscando un ingeniero apasionado para colaborar con el equipo global de COE. Este COE, Ingeniero de Pedidos al Cliente, proporcionará soporte técnico para la modernización y actualizaciones de Turbinas de Gas Grandes (LGT). El COE será responsable de garantizar que todo el alcance de la actualización se implemente, desde identificar las piezas necesarias para la misma, aportar información sobre los cambios relevantes en los controles, y completar el proyecto realizando cálculos y evaluaciones termodinámicas para asegurar que se cumplan todas las expectativas de rendimiento.\n\n**Cómo generarás impacto**\n\n* Brindar liderazgo técnico en los proyectos de actualización asignados, desde la ejecución de la orden de cambio hasta la validación final y aceptación por parte del cliente.\n* Analizar los requisitos de la orden de cambio, especificaciones técnicas y definiciones de alcance establecidas para determinar los requisitos de actualización y entregables pertinentes.\n* Colaborar con los equipos de ingeniería de diseño, gestión de proyectos y compras para verificar que todos los componentes requeridos estén correctamente definidos y entregados a fin de respaldar el programa de parada.\n* Asegurar la configuración correcta de la turbina y la compatibilidad de los componentes de actualización con las configuraciones existentes de la turbina.\n* Realizar cálculos/evaluaciones termodinámicas de la turbina de gas basados en datos operativos.\n* Colaborar con la ingeniería I\\&C en los cambios de control necesarios para apoyar la implementación de la actualización.\n* Apoyar las pruebas de rendimiento en sitio para demostrar la potencia y/o eficiencia asociadas con una actualización.\n\n**Lo que aportas** \n\n* Título universitario de Licenciatura o Maestría en Ingeniería Mecánica, Aeroespacial o Eléctrica (u otro campo técnico relacionado)\n* 5\\+ años de experiencia laboral en ingeniería de turbinas de gas, preferiblemente en actualizaciones, servicio en campo o Ingeniería de Pedidos al Cliente\n* Conocimiento del producto: sólida comprensión de los sistemas y componentes de turbinas de gas, y modelado termodinámico de GT\n* Software: dominio de MS\\-Office, SAP, Teamcenter y documentación PCM.\n* Herramientas: familiaridad con metodologías de cálculo termodinámico de turbinas de gas y ciclos combinados.\n* Habilidades de colaboración: capacidad para colaborar con colegas del equipo en múltiples zonas horarias.\n* Habilidades de networking: establecer relaciones y crear redes dentro de un equipo distribuido globalmente, conectar con los grupos de componentes de ingeniería de servicio, otros grupos de ingeniería (BOP, I\\&C) y gestión de proyectos.\n* Dominio fluido del inglés\n* Podría ser necesario viajar para la ejecución de las actividades del COE. Se estima que el porcentaje de viaje no excederá el 10%.\n\n**Sobre el equipo** \n\nPresentamos a nuestro equipo global de COE, especializado en actualizaciones de turbinas de gas que redefinen el rendimiento y la eficiencia. Con un profundo conocimiento de la tecnología de turbinas de gas y un historial de proyectos exitosos en todo el mundo, somos los expertos de referencia para maximizar el potencial del equipo de turbinas de gas de nuestros clientes. Nuestro equipo de ingenieros altamente calificados combina destreza técnica con un enfoque centrado en el cliente, garantizando soluciones personalizadas que satisfacen las necesidades específicas de cada cliente. Desde actualizaciones avanzadas de componentes hasta mejoras integrales del sistema, aprovechamos metodologías de vanguardia para optimizar el funcionamiento de las turbinas de gas. Nos esforzamos por ofrecer una fiabilidad sin precedentes, ahorros de costos y excelencia operativa, elevando así el rendimiento de las turbinas de gas de nuestros clientes a nuevos niveles.\n\n**¿Quién es Siemens Energy?**\n\n\nEn Siemens Energy somos más que una empresa de tecnología energética. Satisfacemos la creciente demanda de energía en más de 90\\+ países protegiendo al mismo tiempo nuestro clima. Con \\~100.000 empleados comprometidos, no solo generamos electricidad para más del 16% de la población mundial, sino que también utilizamos nuestra tecnología para ayudar a proteger a las personas y al medio ambiente.\n\n\nNuestro equipo global está comprometido a hacer realidad una energía sostenible, confiable y asequible, superando los límites de lo posible. Mantenemos un legado de innovación de 150\\-años que fomenta nuestra búsqueda de personas que respalden nuestro enfoque en descarbonización, nuevas tecnologías y transformación energética. Descubre cómo puedes marcar la diferencia en Siemens Energy: https://www.siemens\\-energy.com/employeevideo\n\n**Nuestro compromiso con la diversidad**\n\n\nAfortunadamente, no todos somos iguales. A través de la diversidad generamos energía. Funcionamos con inclusión y nuestra energía creativa combinada está impulsada por más de 130 nacionalidades. Siemens Energy celebra el carácter individual, sin importar origen étnico, género, edad, religión, identidad u discapacidad. Energizamos a la sociedad, a toda la sociedad, y no discriminamos por nuestras diferencias.\n\n**Recompensas/Beneficios**\n\n* Oportunidades de crecimiento y desarrollo profesional\n* Cultura laboral de apoyo\n* Beneficios de salud y bienestar pagados por la empresa\n* Tiempo libre remunerado y días festivos pagados\n* Fondo de ahorro\n* Licencia parental y beneficios para formación familiar\n\nhttps://jobs.siemens\\-energy.com/jobs\n-------------------------------------","price":"","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1758756862000","seoName":"customer-order-engineer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-corea/cate-engineering-network/customer-order-engineer-6384087837363512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"096e44b3-8511-4556-b5db-405d85fdfbcb","sid":"13dbe4f2-391a-498d-b126-47ba2698dc11"},"attrParams":{"summary":null,"highLight":["Liderar proyectos de actualización de turbinas de gas","Colaborar globalmente con equipos de ingeniería","Viajar hasta un 10%"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santiago de Querétaro,Querétaro","unit":null}]},"addDate":1758756862293,"categoryName":"Ingeniería - Redes","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1278,1400","location":"C. Damián Carmona 10, Centro, 76020 Santiago de Querétaro, Qro., Mexico","infoId":"6384087797721912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Ingeniero de Soporte al Cliente","content":"**Resumen de la Descripción del Trabajo**\n===========================\n\n\nÚnete a nuestro dinámico equipo como defensor del éxito del cliente, generando resultados significativos durante todo el proceso posterior a la venta. En este puesto, colaborarás tanto con expertos internos como con socios externos para resolver desafíos técnicos, optimizar el rendimiento del sistema y desarrollar soluciones innovadoras que impulsen la mejora continua. Si te motiva enfrentar problemas complejos, ofrecer un servicio excepcional, adoptar las últimas tecnologías y avanzar en tu carrera dentro de una organización global progresista a la vanguardia de la transformación energética, te invitamos a formar parte de nuestra misión.**Descripción del Trabajo**\n===================\n\n**Responsabilidades Esenciales:**\n\n* Actuar como punto de contacto inicial para problemas técnicos relacionados con los sistemas y aplicaciones de software de fabricación GE Proficy.\n* Investigar y solucionar problemas que involucren todos los aspectos de las soluciones de software, incluyendo pero no limitado a interfaz de usuario, conectividad y rendimiento de red y comunicación, interoperabilidad entre componentes en la nube y locales, recolección/almacenamiento de datos, visualización, análisis, software de monitoreo de máquinas y sistemas de control asociados, infraestructura de hardware e interfaces con sistemas empresariales como ERP, PLM y Calidad.\n* Diagnosticar e identificar problemas del producto para presentarlos a los equipos de ingeniería o infraestructura en la nube para su resolución, o difundir la información adecuada necesaria para corregir problemas de configuración.\n* Mantener registros precisos de casos de soporte y sus resoluciones en Salesforce \\& ServiceNow.\n* Colaborar con equipos multifuncionales para mejorar los procesos y documentación de soporte.\n* Participar en iniciativas de intercambio de conocimientos y contribuir a bases de conocimiento internas.\n* Participar en actividades de mejora continua mediante la identificación y escalación adecuada de brechas en procesos y calidad de productos, proporcionando soluciones cuando sea posible.\n* Seguir/establecer la ruta de escalación externa y gestionar eficazmente los conflictos con clientes hasta su resolución.\n* Gestionar la carga individual de casos para cumplir con objetivos definidos en cuanto al tiempo de resolución, antigüedad del caso, inactividad y utilización.\n* Brindar soporte avanzado al cliente en un entorno 24x7.\n* Puede ser necesario trabajar horas extras, turnos de guardia o fines de semana.\n* Flexibilidad para brindar soporte presencial cuando sea necesario.\n\n **Cualificaciones Básicas:**\n\n\n* Título universitario en Ciencias de la Computación, Ingeniería, Tecnologías de la Información o experiencia equivalente.\n* Capacidad legal para trabajar en México. Este puesto puede realizarse de forma remota dentro de las ciudades donde se haya anunciado.\n* Habilidades efectivas de comunicación escrita y oral en inglés y español.\n* Fuertes habilidades de resolución de problemas y atención al detalle.\n* Experiencia con sistemas de tickets (por ejemplo, ServiceNow, Salesforce, Azure DevOps) y herramientas de soporte remoto.\n* Conocimiento de GE Proficy MES o plataformas de software industrial similares es deseable.\n\n **Características Deseadas:**\n\n* Experiencia en el sector de software para manufactura o industria.\n* Conocimiento de plataformas en la nube (AWS, Azure) y tecnologías de virtualización.\n* Excepcionales habilidades de diagnóstico, servicio al cliente y análisis.\n* Capacidad para trabajar de forma independiente con mínima supervisión.\n* Ser un jugador de equipo altamente motivado.\n* Capacidad para mantener la calma en situaciones bajo presión y guiar a otros en la resolución de problemas.\n* Dirigir la conversación de manera constructiva; hacer preguntas para descubrir la información crítica necesaria para tomar decisiones.\n* Buscar comprender completamente los problemas antes de implementar soluciones. Hacer preguntas para aclarar requisitos cuando existan ambigüedades. Implementar soluciones claras y concisas que aborden los requisitos actuales.\n* Fomentar una sólida relación laboral con el cliente para generar una clara comprensión de sus necesidades e inquietudes; poseer la capacidad de pensar desde la perspectiva del cliente.\n\n \n\n\n\n**Conocimientos Técnicos:**\n\n\n* Proficy: Plant Applications, Operations Hub, Workflow\n* Bases de datos: SQL, Postgres\n* Contenedorización: Docker, Kubernetes\n* Sistemas operativos: Windows, Linux\n* Nube: AWS, Splunk Observability \\& Search\n* Servidor web: Apache, IIS\n* Mensajería: Kafka, MQTT\n* Redes, seguridad, certificados SSL/TLS\n* Programación: API REST, Python, Java, SQL\n\n\n\\#LISG1\n\n**Información Adicional**\n==========================\n\n**Asistencia para reubicación proporcionada:** No\n\n\n\\#LI\\-Remote \\- Este es un puesto remoto","price":"","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1758756859000","seoName":"customer-support-engineer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-corea/cate-engineering-network/customer-support-engineer-6384087797721912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"56805e0c-f4a4-4bd3-9673-348f4dedeff3","sid":"13dbe4f2-391a-498d-b126-47ba2698dc11"},"attrParams":{"summary":null,"highLight":["Resolver problemas técnicos para el software GE Proficy","Colaborar con equipos multifuncionales","Brindar soporte al cliente 24x7"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santiago de Querétaro,Querétaro","unit":null}]},"addDate":1758756859196,"categoryName":"Ingeniería - 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