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Se podrá considerar experiencia equivalente en lugar de educación formal.\n* Mínimo dos (2) años de experiencia en programación y conocimientos sólidos en una o más de las siguientes tecnologías: base de datos SQL, lectura de archivos de registro del sistema, PHP, Sharepoint.\n* Habilidades analíticas demostradas, con capacidad para resolver problemas con los clientes escuchando, comprendiendo y respondiendo a sus necesidades.\n* Conocimiento sobre actividades de mesa de ayuda, incluyendo definir, implementar y supervisar el proceso de escalación.\n* Habilidades para manejar relaciones con clientes en un entorno de centro de llamadas y capacidad para colaborar con todas las unidades comerciales.\n* Habilidades analíticas sólidas y capacidad demostrada para desarrollar soluciones y alternativas que cumplan con los objetivos comerciales.\n* Habilidades efectivas de comunicación verbal y escrita, con capacidad para escuchar y comunicarse con clientes técnicos y no técnicos.\n* Bilingüe (español/inglés nivel C1).\n\n**Beneficios**\n\n* Todos los beneficios legales\n* Seguro de vida\n* Fondo de ahorro\n* Capacitación remunerada","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1763019833000","seoName":"technical-support-agent-bilingual","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-compania/cate-sales-outbound/technical-support-agent-bilingual-6438653862886712/","localIds":"121","cateId":null,"tid":null,"logParams":{"tid":"5925cc4f-0c62-43ff-a8b0-e52c8d4d6dcc","sid":"42e8575d-f9cf-4ddd-ac5b-add5bc869cd1"},"attrParams":{"summary":null,"highLight":["Se requiere bilingüe español/inglés","Solucionar problemas de software y hardware","Habilidades sólidas para resolver problemas y comunicación efectiva"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Chihuahua,Chihuahua","unit":null}]},"addDate":1763019833037,"categoryName":"Ventas Salientes","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false}],"localIds":"6,1223","pageTitle":"Ventas Salientes en Compañía","topCateCode":"jobs","catePath":"1261,1266,1624","cateName":"Empleos,Call Center y Servicio al Cliente,Ventas Salientes","breadCrumbSeo":{"type":"BreadcrumbList","itemListElement":[{"position":1,"name":"Casa","item":"https://mx.ok.com/es/city-compania/","@type":"ListItem"},{"position":2,"name":"Empleos","item":"https://mx.ok.com/es/city-compania/cate-jobs/","@type":"ListItem"},{"position":3,"name":"Call Center y Servicio al Cliente","item":"https://mx.ok.com/es/city-compania/cate-call-center-customer-service/","@type":"ListItem"},{"position":4,"name":"Ventas Salientes","item":"http://mx.ok.com/es/city-compania/cate-sales-outbound/","@type":"ListItem"}],"@type":"BreadcrumbList","@context":"https://schema.org"},"cateCode":"sales-outbound","total":5,"sortList":[{"sortName":"Mejor coincidencia","sortId":0},{"sortName":"Más reciente","sortId":1}],"breadCrumb":[{"name":"Casa","link":"https://mx.ok.com/es/city-compania/"},{"name":"Empleos","link":"https://mx.ok.com/es/city-compania/cate-jobs/"},{"name":"Call Center y Servicio al Cliente","link":"https://mx.ok.com/es/city-compania/cate-call-center-customer-service/"},{"name":"Ventas Salientes","link":null}],"tdk":{"type":"tdk","title":"Información de contratación de Ventas Salientes en Compañía - 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