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Cajero/a Multifuncional64520956449667120
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Cajero/a Multifuncional
**Grupo Coppel** es una comunidad donde la dignidad humana prevalece sobre cualquier otra condición, por ese motivo apoyamos la inclusión, la diversidad y la igualdad de oportunidades **sin hacer diferencia por raza, lugar de origen, religión, creencias, edad, imagen, orientación sexual, identidad de género, discapacidad, etc.** Grupo empresarial de capital mexicano fundado en Culiacán, Sinaloa, en 2025 cumple 84 años mejorando la vida de millones de mexicanos. Tiene presencia en todos los estados del país, cuenta con más de 118,000 colaboradores y es uno de los **10 principales empleadores de la República Mexicana.** Se integra por tres unidades de negocio: Tiendas Coppel, Afore Coppel y BanCoppel. **Objetivo del puesto:** Brindar atención memorable a todos los clientes que requieran servicios de facturación, posventa y/o realizar un abono a su cuenta, de forma personalizada, rápida y cordial, motivándolo a regresar a la Tienda Coppel. **Funciones principales:** * Realizar las tareas operativas como cobro de mercancía, reembolsos, retiros y corte general de cualquier área, entre otras asignadas a su puesto de acuerdo a los procesos establecidos en el Manual Tienda para brindar así un soporte mayor a la operación de la Tienda. * Brindar una buena atención y servicio a todos los Clientes mediante el cobro y empacado de mercancía, y ofrecer servicios Posventa motivándolos a regresar a la Tienda Coppel. * Brindar atención y servicio Posventa a Clientes de acuerdo a los procesos descritos en el Manual de Tienda para resolver necesidades e inquietudes, generando así una mayor satisfacción. * Brindar los Servicios Financieros básicos (recepción de abonos, convenios, corresponsal Bancoppel, así como canalizar Clientes al módulo de Clientes Nuevos para trámite de su crédito) de Grupo Coppel aplicando los procedimientos y diálogos descritos en el Manual de Tienda para ofrecer al Cliente mayor cobertura de operaciones. * Recibir abonos de clientes de acuerdo a los procedimientos establecidos en el Manual de Tienda para ofrecer un servicio memorable a los clientes. * Apoyar en la limpieza, acomodos y venta de mercancía de acuerdo a los procedimientos establecidos en el Manual de Tienda para ofrecer una servicio memorable. * Participar en actividades que impulsen la cultura Coppel, así como el desarrollo y cumplimiento de objetivos para su desarrollo. * Cumplir con presentación y trato al cliente de acuerdo con los Estándares de Servicio al Cliente para brindar un servicio memorable. * Asegurar un buen manejo de los recursos monetarios de acuerdo a los procesos establecidos en el Manual Tienda para evitar diferencias en retiros parciales y cortes de caja. * Revisar pendientes y apoyar en proceso de entrega de mercancía mediante los procesos descritos en el Manual Tienda para brindar un buen servicio al cliente. * Digitalizar a los Clientes que den su autorización, capturando en sistema; correo, teléfono y datos generales con el objetivo de incrementar la cartera de clientes digitales. * Asegurar que se dispersen filas cuando se formen más de 3 Clientes en el punto de cobro de acuerdo a los procesos descritos en el Manual Tienda para atender a los clientes de manera eficaz. **Perfil requerido:** * **Preparatoria.** * Experiencia en Manejo de Efectivo. Tipo de puesto: Tiempo completo, Por temporada Duración del contrato: 3 meses Sueldo: A partir de $9,400\.00 al mes Beneficios: * Descuento de empleados * Opción a contrato indefinido * Programa de referidos Lugar de trabajo: Empleo presencial
C. Martin Carrera 246, Los Papalotes, El Seminario, 43000 Huejutla de Reyes, Hgo., Mexico
9,400 MXN/mes
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