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trabajo.\n\n#### **Puesto:** **Monitorista**\n\n#### **Modalidad:** **Tiempo completo**\n\n#### **Turno:** **12x12**\n\n### **Ofrecemos**\n\n* **Sueldo mensual:** $10,000 netos\n* **Vales de despensa:** $1,100 mensuales\n* **Pago de dobletes conforme a operación**\n* **Prestaciones superiores a las de la ley**\n* Estabilidad laboral\n* Buen ambiente de trabajo\n* Oportunidad de desarrollo profesional\n\n### **Requisitos**\n\n* Experiencia previa como monitorista (deseable)\n* Manejo básico de equipo de cómputo\n* Alto sentido de responsabilidad\n* Atención al detalle\n* Disponibilidad para laborar en turno 12x12\n* Capacidad para trabajar bajo presión\n\n### **Funciones**\n\n* Monitoreo continuo de plataformas y/o unidades\n* Detección y reporte oportuno de incidencias\n* Elaboración de reportes operativos\n* Comunicaciónconstante con áreas operativas\n\n **Zona de trabajo:** **IZTAPALAPA (METRO MEXICALTZINGO)** \n\n**CONTRATACION INMEDIATA!**\n\n **Nivel de educación deseada:** \n\nBásica\n\n\n**Nivel de experiencia deseada:** \n\nNivel Inicial\n\n\n**Función departamental:** \n\nLogística / Transporte\n\n\n**Industria:** \n\nSeguridad Pública\n\n\n**Habilidades:** \n\n* habilidad de captura\n* ATENCION A CLIENTES\n\n \n\n \n\n*Esta vacante viene de la bolsa de empleo Talenteca.com:* \n\n*https://www.talenteca.com/anuncio?j\\_id\\=694aebfa3a00003b00e765e0\\&source\\=indeed*","price":"10,000 MXN/mes","unit":"per 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Inter\\-Con se especializa en brindar servicios de seguridad personalizados a clientes cuyas necesidades superan las capacidades de las empresas tradicionales de vigilancia. Entre sus clientes figuran los Departamentos de Estado, Justicia, Seguridad Nacional, Energía y Defensa, así como empresas de la lista Fortune 500, importantes empresas de servicios públicos y personas de altísimo patrimonio neto.\n\nInter\\-Con emplea a más de 35 000 profesionales de la seguridad en todo el mundo, capacitados y gestionados por un equipo de expertos con experiencia incomparable en ámbitos militar, policial y de seguridad. Inter\\-Con sigue siendo una empresa familiar al 100 %, propiedad y gestión familiar, y opera como líder del sector en soluciones de seguridad personalizadas y de alta exigencia.\n\n*Inter\\-Con está presente dondequiera que la seguridad importe.* \n\n**Resumen del puesto:**\n\nComo Especialista en Gestión de la Fuerza Laboral (WFM), usted reportará directamente al actual y futuro Gerente de Operaciones. Nuestro equipo en constante crecimiento y dinámico se enfoca en apoyar las operaciones de programación para los recursos más importantes de Inter\\-Con: nuestros guardias de seguridad. Si posee excelentes habilidades comunicativas, le interesa la programación y disfruta trabajar con personas, ¡este puesto es ideal para usted! Nuestro equipo directivo está comprometido con su éxito y ofrecemos capacitación que garantizará que se encuentre en la mejor posición posible para alcanzarlo.\n\n**Funciones/Responsabilidades:**\n\n* Gestionar las operaciones diarias de programación corrigiendo horarios defectuosos.\n* Obtener personal adicional en caso de eventos especiales (TAS) para contratos específicos.\n* Comunicarse de forma eficiente y rápida con los oficiales para resolver vacíos en las horas programadas.\n* Proporcionar actualizaciones frecuentes al Gerente de Operaciones sobre posibles problemas relacionados con las horas programadas, deficiencias de personal y puestos sin cobertura.\n* Aplicar las técnicas disponibles (regla de 72 horas, envío masivo de mensajes de texto, turnos extendidos o entradas anticipadas, etc.) y metodologías para obtener personal de forma efectiva en todos los portafolios y contratos.\n* Aprovechar los sistemas disponibles para optimizar la programación y reducir los costos operativos.\n\n**Habilidades/Capacidades requeridas:**\n\n* Experiencia con el paquete Microsoft Office.\n* Excelentes habilidades de servicio al cliente.\n* Capacidad para interactuar dentro del entorno corporativo de Inter\\-Con y comunicarse eficazmente con todos los niveles de la gerencia.\n* Capacidad para trabajar eficazmente en un entorno acelerado y cumplir plazos estrictos.\n* Excelentes habilidades de gestión del tiempo, organización y manejo simultáneo de múltiples tareas.\n* Trabajo en equipo con madurez profesional, entusiasmo y actitud positiva hacia el trabajo.\n* Sentido de urgencia.\n* Experiencia con CRM.\n* Antecedentes en gestión de la fuerza laboral (WFM) o despacho, o experiencia como supervisor de centro de llamadas, como mínimo.\n* Resolución proactiva de problemas y capacidad para tomar la iniciativa.\n\n**Otros requisitos:**\n\n· Períodos prolongados sentado en un escritorio y trabajando en una computadora.\n\n· Disponibilidad las 24 horas del día, los 7 días de la semana (incluidos festivos y fines de semana).\n\n· Desplazamiento hasta la ubicación física (100 % presencial).\n\n**Beneficios:**\n\n* Salario base.\n* Prestaciones legales.\n* Prestaciones adicionales a las legales: 15 días de vacaciones desde el primer año, seguro de vida, seguro médico integral y vales para alimentos.\n* Descuentos para empleados.\n\nTipo de empleo: Tiempo completo.\n\nRemuneración: $30 000,00 \\- $32 000,00 mensuales.\n\nCapacidad para desplazarse/reubicarse:\n\n* 11320, Anáhuac I Sección, CDMX: Capacidad comprobable para desplazarse o planificación de reubicación antes de comenzar a trabajar (obligatorio).\n\nPregunta(s) de solicitud:\n\n* Este puesto requiere disponibilidad abierta para trabajar en cualquiera de nuestros turnos. ¿Cuenta con disponibilidad abierta? 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