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Es una empresa líder en méxico de comercialización y distribución de productos de rehabilitación, movilidad y equipo medico.\n\nNuestra optima gestión de operaciones nos ha posicionado como una empresa que brinda los más altos estándares de calidad en el mercado, ya que contamos con áreas especializadas a la importación, logística operacional (almacenamiento, traslado y distribución) creatividad e innovación de marketing y atención al cliente pre y post venta, todo con la finalidad de brindar a nuestros clientes la mejor experiencia.\n\n**Funciones Generales**\n\n* Responder las inquietudes sobre productos o servicios en plataformas de ventas y presencial.\n* Recepción y respuesta de quejas y solicitudes de los clientes a través de varios canales de comunicación, como teléfono, e\\-comerce, correo electrónico, chat en vivo y redes sociales.\n* Recopilación de comentarios y sugerencias para mejorar continuamente la calidad del servicio y los productos.\n* Trabajo en colaboración con otros departamentos como ventas, marketing, logística y comercio.\n* Toma y procesamiento de pedidos.\n* Gestión de devoluciones y reembolsos.\n* Proporcionar orientación sobre productos, promociones y políticas de la empresa al cliente. 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Grupo Teknei es incluyente y valoramos el talento esté en donde esté. Teknei NO discrimina por motivos de raza, religión, orientación sexual, condición física, de salud, embarazo o VIH, somos una empresa incluyente que valora el talento de sus colaboradores/as.\n\nTipo de puesto: Tiempo completo\n\nSueldo: $8,370\\.00 \\- $13,000\\.00 al mes\n\nBeneficios:\n\n* Caja de ahorro\n* Descuento de empleados\n* Descuentos y precios preferenciales\n* Opción a contrato indefinido\n* Uniformes gratuitos\n\nLugar de trabajo: Empleo presencial","price":"8,370-13,000 $MXN/año","unit":"per 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electrónica o mecatrónica\n* Puntualidad\n* Organizado en sus tareas\n* Capacidad de concentrarse en 1 tarea y concluirla\n* Buena dicción\n* Buena actitud de servicio y atención al cliente.\n* Conocimientos de geografía y mapas de carreteras\n* Carta de antecedentes no penales vigente\n* Cartas de recomendación de empleos anteriores.\n* Actualmente radicando en QRO.\n\n**Actividades a realizar :**\n\n* Monitoreo de rutas de transporte\n* Reacción ante alertamientos de seguridad en base a protocolos definidos\n* Reportes de incidencias y rendimientos de combustible (formatos definidos)\n* Trato telefónico con operadores y controladores de tráfico.\n\n**Conocimientos requeridos:**\n\n\\-Funcionamiento de plataformas de rastreo GPS y video \n\\- Conocimiento y experiencia en seguimiento y ejecución de protocolos de seguridad para rutas de transporte.\n\n**Horarios a atender:**\n\nEsta vacante trabaja bajo jornadas de 12 horas x 36 de descanso, con turnos diurnos de 07:00 hrs a 19:00 hrs y turnos nocturnos de 19:00 hrs a 07:00 hrs.\n\n**Los turnos son alternados por quincena.**\n\nEjemplo de asistencia: \nSemana1 (diurno) asiste Lunes, miércoles y viernes. \nSemana 2 (diurno) asiste Martes, jueves, sábado y domingo\n\n**Ubicación de las instalaciones:** a 600 mts de la alameda central, sin problema de rutas de transporte, zona segura\n\n* ***Ejemplo de asistencia:***\n\nSemana1 (diurno) asiste Lunes, miércoles y viernes.\n\nSemana 2 (diurno) asiste Martes, jueves, sábado y domingo\n\nSemana 3 Nocturno : Asiste, Lunes, miércoles, viernes, domingo\n\nSemana 4 Nocturno : Asiste martes, Jueves y Sábado.\n\n**Ofrecemos:**\n\n* Salario base mensual $9,400 brutos\n* Bono de productividad de $4,000\\.00 mensual\n* Apoyo de comedor\n* Uniforme\n* Bono de productividad Mensual y Anual\n* Vales de despensa del $940\n* Seguro de vida\n* Gimnasio\n* Aguinaldo con valor de 30 días de salario al cumplir un año de servicio\n\n**Prestaciones:**\n\n* Descuento de gimnasio\n* Seguro de vida\n* Servicio de comedor\n* Uniformes gratuitos\n* Vales de despensa\n\n**Beneficios:**\n\n* Descuento de gimnasio\n* Opción a contrato indefinido\n* Servicio de comedor\n* Vales de despensa\n\nTipo de puesto: Tiempo completo\n\nSueldo: $9,000\\.00 \\- $14,000\\.00 al mes\n\nBeneficios:\n\n* Descuento de gimnasio\n* Horarios flexibles\n* Servicio de comedor\n* Uniformes gratuitos\n* Vales de despensa\n\nPago complementario:\n\n* Bono anual\n* Bono de productividad\n\nTipo de jornada:\n\n* Horas extra\n* Incluye fines de semana\n* Rotativo\n* Turno de 12 horas\n* Turno mixto\n\nTipo de puesto: Tiempo completo\n\nSueldo: $8,500\\.00 \\- $14,000\\.00 al mes\n\nBeneficios:\n\n* Aumentos salariales\n* Descuento de gimnasio\n* Horarios flexibles\n* Opción a contrato indefinido\n* Servicio de comedor con descuento\n* Uniformes gratuitos\n* Vales de despensa\n\nPregunta(s) de postulación:\n\n* ¿Cuentas con TSU O lic. en criminología, logística, transporte o afin?\n* ¿Cuentas con conscientitos basicos en geografía o mapas carreteros de la Republica mexicana?\n* ¿Estas de acuerdo en la jornada de trabajo de 12 horas y descansar 36, rotativo cada 15 dias?\n\nEscolaridad:\n\n* Bachillerato terminado (Deseable)\n\nLugar de trabajo: Empleo presencial","price":"8,500-14,000 $MXN/año","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1761166323000","seoName":"cct-monitoring","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-arreguin-de-arriba/cate-customer-service-call-center/cct-monitoring-6414928936358512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"36000b52-7e0d-450e-80c6-0fd6d44ade84","sid":"899d6cde-9a1e-483c-8d04-f02607df3fe7"},"attrParams":{"summary":null,"highLight":["Monitoreo de rutas de transporte","Reacción ante alertas de seguridad","Turnos rotativos de 12 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de ley (prima vacacional del 25%)\n\nAguinaldo de 15 días.\n\nSeguro IMSS.\n\n12 días de vacaciones.\n\nEsquema de comisiones sin tope\n\nPlan de carrera.\n\nEstabilidad laboral y buen ambiente de trabajo.\n\nCapacitación pagada.\n\nREQUISITOS: Preparatoria, carrera trunca o terminada\n\nACTIVIDADES:\n\nAtender a clientes y prospectos mediante gestiones telefónicas y demás medios alternos en actividades de colocación de créditos al consumo incrementar la participación de la organización en la colocación de créditos.\n\nRealzar el registro correcto en los sistemas de información los códigos de resultado de las gestiones telefónicas, así como la gestión de citas de crédito en el CRM para poder extraer información necesaria y vital para la reportería del área.\n\nMantener actualizada la base de los registros de las operaciones del Centro de Contacto como la actualización de datos de clientes para un mejor contacto de los mismos en diferentes campañas.\n\nRealizar la colocación de créditos al consumo a través de la originación digital de punta a punta para mejorar experiencia del cliente sin visita a sucursal.\n\nTipo de puesto: Tiempo completo\n\nSueldo: A partir de $8,400\\.00 al mes\n\nBeneficios:\n\n* Estacionamiento de la empresa\n* Programa de referidos\n* Servicio de comedor con descuento\n* Teléfono de la empresa\n* Trabajo desde casa\n* Vacaciones adicionales o permisos con goce de sueldo\n\nEscolaridad:\n\n* Bachillerato terminado (Deseable)\n\nExperiencia:\n\n* Atención al cliente: 1 año (Deseable)\n\nLugar de trabajo: remoto híbrido en 76900, Misiones de Corregidora, Qro.","price":"8,400 $MXN/mes","unit":"per 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