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Gestionar de manera efectiva los clientes dentro de su cartera y de acuerdo a su ciclo de vida y estrategia individual de cada cliente para Desarrollarlo, Vincularlo o Retenerlo, así como incrementar la satisfacción de los clientes para lograr mayor cuota de mercado (volúmenes y productos), de forma rentable, a través de la promoción efectiva de los productos y servicios Bancarios, ofreciendo atención y servicio personalizado de excelente calidad.\n\n\n**Lo que harás**\n\nAsegurar un servicio de calidad en la atención a los clientes rentables de la oficina, clientes preferentes, clientes personalizados de banca comercial y clientes de alto valor del segmento Bancario y de su cartera de clientes de banca personal.\n\n\nLlevar a cabo actividades de promoción y venta efectiva del anaquel de productos y servicios de la Banca Personal, así como de La Banca Comercial del Grupo BBVA, dando seguimiento puntual a través de las herramientas de gestión desarrolladas especialmente para el seguimiento del desarrollo de los clientes.\n\n\nGestionar a los Clientes asignados a su cartera, buscando incrementar su fidelización y vinculación al Banco mediante la venta de un mayor número de productos y servicios que satisfagan sus necesidades.\n\n\nAtender y dar pronta solución, a cualquier queja de los Clientes asignados a su cartera, con apego a las normativas Institucionales.\n\n\nIntegrar y mantener actualizado el expediente único de los Clientes de la Banca Personal asignados a su cartera en absoluto apego a la Normatividad definida por el Grupo Financiero BBVA.\n\n\nAsegurar la renovación periódica de la documentación del expediente con los clientes de alto riesgo.\n\n\nAsegurar el cumplimiento de las Normas de Calidad y los Niveles de Servicio establecidos por el Grupo Financiero BBVA.\n\n\nIncrementar la fidelización de los Clientes de Banca Personal, mediante la venta de un mayor número de productos y servicios que satisfagan sus necesidades a través de una gestión proactiva y con una visión integral del Cliente.\n\n\nProporcionar asesoría personalizada a los clientes de la Banca Personal, a través visitas continuas para ofrecerles soluciones integrales, de acuerdo a sus necesidades.\n\n\nDesarrollar aquellos clientes con alto potencial, es decir, con altos ingresos detectados y asignados a su cartera.\n\n\nRetener aquellos clientes con una relación actual importante dentro de la institución.\n\n\nDedicar al menos 70% del tiempo diario disponible para venta y servicio de la cartera de clientes.\n\n\nMantener y actualizar el expediente único de cada uno de los clientes asignados a su cartera, en absoluto apego a la Normatividad definida por BBVA.\n\n\nGestionar de forma oportuna la recuperación de los créditos contratados por los clientes.\n\n\n**Cualificaciones**\n\n**Si cuentas con:**\n\nLic. concluida en Administración, Contabilidad, Economía, Finanzas o afín.\n\n\nEstar activo en alguna institución bancaria.\n\n\nExperiencia como Banquero y/o Ejecutivo de cuenta, mínimo de 12 meses.\n\n\nDominio de productos bancarios; crédito al consumo, TDC, seguros, …\n\n\nConocimiento en ventas telefónicas (deseable)\n\n\nDominio de las siguientes competencias: \n\n \n\n\n\n\\- Negociación.\n \n\n* Atención a clientes\n* Trabajo por metas y liderazgo.\n\n**Compensación y Beneficios**60 días de aguinaldo, 20 días de vacaciones y prima vacacional superior a la de la ley.\n\n\nPóliza de Gastos Médicos Mayores y campañas de salud\n\n\nFormación y desarrollo a través de cursos online, incorporación a nuestro Diplomado Comercial, Universidad BBVA y Centro de Idiomas BBVA\n\n\nSeguro de vida de 40 meses de sueldo por muerte natural\n\n\nPlan privado de retiro, adicional a tu seguridad social y con aportaciones de la empresa.\n\n\nPréstamos a tasas preferenciales\n\n\nUniforme corporativo\n\n\nActividades de cultura y deporte\n\n\nConvenios y promociones en más de 15,000 establecimientos y sitios online\n\n\nPlan de carrera y desarrollo\n\n\nEn caso de requerir algún ajuste razonable\\* en tu proceso de selección, comunícalo al reclutador/a en el primer contacto.\n\n\nEn BBVA creemos que contar con un equipo diverso, nos hace ser un mejor banco. Por este motivo apoyamos activamente la diversidad, la inclusión y la igualdad de oportunidades, sin importar cual sea su origen étnico o nacional, sexo, edad, religión, discapacidad, orientación sexual, identidad o expresión de género, la condición social, la condición de salud, las opiniones, el estado civil o cualquier otra que atente contra la dignidad humana y tenga por objeto anular o menoscabar los derechos y libertades de las personas. Estamos seguros que cultivando un ambiente de trabajo colaborativo e inclusivo podremos mostrar lo mejor de nosotros mismos.\n\n\n**\\*Los ajustes razonables comprenden las modificaciones y/o adaptaciones que podrá hacer la empresa , durante tu proceso de selección, con la finalidad de que puedas llevar a cabo dicho proceso de forma adecuada.**\n-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------\n\n**BBVA: Transformando sueños en oportunidades** **¿Listo(a) para crear juntos?**\n================================================================================","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1762954516000","seoName":"banker-zone-toluca-south","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-almoloya-de-alquisiras/cate-customer-service-call-center/banker-zone-toluca-south-6437817810585712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"dcd3b72a-69db-4d72-8ceb-fa9bffd65d28","sid":"5e657ed2-ba45-4c3c-9c9f-ec5de4d53a70"},"attrParams":{"summary":null,"highLight":["Gestionar clientes de alto potencial","Promoción y venta de productos bancarios","60 días de aguinaldo y beneficios"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tenancingo de Degollado,Estado de México","unit":null}]},"addDate":1762954516451,"categoryName":"Servicio al Cliente - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Benito Juarez 53, 52220 San Andrés Ocotlán, Méx., Mexico","infoId":"6436290966605012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"EJECUTIVO TELEFONICO","content":"¿Te gusta comunicarte, persuadir y alcanzar resultados? 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Toreo $9,200 Descanso en fin de semana \\+ Bono transporte**\n----------------------------------------------------------------------------------------------------\n\n### **EJECUTIVO TELEFÓNICO DE ATENCIÓN A CLIENTES. CHAT Y LLAMADA.**\n\n\nINICIO DE CAMPAÑA: 09/10/2025\\.\n\n**Descripción del puesto:**\n\n\nAseguradora importante a nivel internacional busca agentes de atención a clientes para atender y resolver dudas, solicitudes, quejas o problemas de los clientes mediante distintos canales (teléfono y chat), brindando un servicio amable, eficiente y de calidad, con el fin de garantizar la satisfacción del cliente y fidelizarlo.\n\n**Horario:**\n\n* **2:00 PM A 10:00 PM**\n* **3:00 PM A 11:00 PM (\\+ $1,000 BONO DE TRANSPORTE)**\n\n**Lunes a Domingo con Descanso rolado en fin de semana (Sábado o Domingo).**\n\n**Requisitos:**\n\n* **Bachillerato concluido:** Tira de materias, historial académico o certificado.\n* **Experiencia:** 5 meses \\- 1 año en call center / agente telefónico de atención a clientes.\n\n**Si tienes bachillerato trunco (Mandar CV a la encargada de la cuenta para una oferta laboral en específico)**\n\n**¿Quiénes somos?**\n\n\nKonecta México es una empresa líder en servicios de Contact Center, con más de 20 años de presencia en el país y más de 6,000 colaboradores distribuidos en seis centros operativos, incluyendo uno en Toreo, Ciudad de México.\n\n**¿Dónde nos encontramos?**\n\n\n\\*Ubicación: Av. Rodolfo Gaona 3\\-Piso 8, Periodista, Miguel Hidalgo, 11220 Ciudad de México, CDMX\\*\n\n**Cerca del Parque Toreo.**\n\n**¿Qué ofrecemos?**\n\n**Salario integrado de $9,200**\n\n\nSalario base de $8,365 \\+ Bono de 10%\n\n* Capacitación pagada desde el primer día\n* Prestaciones de ley \\+ adicionales\n* Crecimiento a 6 meses.\n* Apoyo de transporte\n* Bono por referidos\n* Bonos trimestrales y mensuales\n* y muchas más...\n\n**¿Por qué trabajar con nosotros?**\n\n\nEn Konecta México, ofrecemos un entorno laboral dinámico y profesional, con oportunidades de crecimiento y desarrollo; contamos con un departamento especial que realiza planes de carrera, logrando competir por una mejor posición a los 6 meses dentro de la empresa.\n\n\nNos comprometemos con el bienestar de nuestros colaboradores y fomentamos una cultura organizacional basada en el respeto, la inclusión y la excelencia en el servicio.\n\n**¿Cómo funciona? ¿Cómo postularte?**\n\n\nUno de nuestros Analistas de Reclutamiento se pondrá en contacto contigo, para terminar tu postulación solo debes **confirmar tu disponibilidad para una entrevista.**\n\n\nSi no cumples con los requisitos específicos pero estás interesado en integrarte a nuestro equipo y cuentas con experiencia mínima en call center, **adjunta tu CV al 55 / 12 / 00 / 70 /84 con la Lic. Patricia Cruz.**\n\n\nSi buscas una **vacante de ventas, retención, cobranza, bilingüe o información de nuestras vacantes en site TOREO**, de igual forma manda un mensaje a la encargada con tus preferencias para poder hacerte una oferta laboral.\n\n\nSi gustas agilizar el proceso, puedes presentarte directamente a entrevista en un horario de **10AM a 5PM con la documentación requerida, preguntando por la Lic. Patricia Cruz PISO 8 \\- KONECTA \\- .**\n\n**Documentación requerida para entrevista:**\n\n**(Actualizada, no mayor a 3 meses)**\n\n**No. de IMSS Constancia de situación fiscal actualizada con el régimen de salarios Acta de nacimiento Identificación oficial Comprobante de domicilio Comprobante de estudios Estado de cuenta bancario CURP**\n\n**KONECTA MEXICO.**","price":"9,200 $MXN/mes","unit":"per month","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1761166219000","seoName":"agente-telefonico-atc-toreo-9200-descanso-sabado-domingo-bono-transporte","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-almoloya-de-alquisiras/cate-other25/agente-telefonico-atc-toreo-9200-descanso-sabado-domingo-bono-transporte-6414927603507312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"0aa59e9e-c4d1-4eca-83fd-526a9135423b","sid":"5e657ed2-ba45-4c3c-9c9f-ec5de4d53a70"},"attrParams":{"summary":null,"highLight":["Salario integrado de $9,200","Bono de transporte de $1,000","Capacitación pagada desde el primer día"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tenancingo de Degollado,Estado de México","unit":null}]},"addDate":1761166219023,"categoryName":"Otro","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1636","location":"MGVP+JR Apancingo, Morelos, Mexico","infoId":"6384181102784312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Supervisor de Mesa de ayuda","content":"SISSA empresa mexicana líder en integración de tecnologías, seguridad electrónica y automatización de vanguardia, se encuentra en búsqueda de:\n\n**SUPERVISOR DE MESA DE AYUDA**\n\n**Requisitos:**\n\n* Lic. 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Postúlate!!!! 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