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Vacante:\n\nAtención a clientes en modulo\n\nrequisitos\n\n* Experiencia en Ventas y/o call center\n* cumplimiento de metas y satisfaccion al cliente\n* Habilidades en computación\n* Oden y limpieza\n* Puntual\n* disponibilidad de Horario\n\nCondiciones de trabajo\n\nLunes a viernes 09:00–18:00 Sábados: 09:00–14:00 puede ser por la tarde o en la mañana\n\nSueldo base: $8,364\n\nBono bienvenida: $3,000\\.00\n\nPago semanal (viernes)\n\nComisiones por venta\n\nVales de despensa\n\nSeguro de vida\n\nUniforme incluido\n\n50% de descuento en tu servicio Izzi\n\nTipo de puesto: Tiempo completo\n\nSueldo: $8,364\\.00 al mes\n\nBeneficios:\n\n* Caja de ahorro\n* Opción a contrato indefinido\n* Seguro de vida\n* Uniformes gratuitos\n* Vales de despensa\n\nLugar de trabajo: Empleo presencial","price":"8,364 MXN/mes","unit":"per month","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1764088136000","seoName":"customer-service","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-aguascalientes/cate-sales-outbound/customer-service-6452328151897812/","localIds":"106","cateId":null,"tid":null,"logParams":{"tid":"1f523339-4ee8-4bb8-bd3a-f2a052bdaf5f","sid":"e689ca16-4fb3-47df-bf99-615a604fbaef"},"attrParams":{"summary":null,"highLight":["Customer support role","Full-time position","Competitive salary and benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Aguascalientes,Aguascalientes","unit":null}]},"addDate":1764088136867,"categoryName":"Ventas Salientes","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"C. 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Pocitos, en el Edificio **COA** (letras de colores).\n\n \n\n¡Ven y forma parte de nuestro equipo!\n\n \n\nDocumentación requerida en **copia** para agilizar tu proceso:\n\n* Acta de Nacimiento.\n* INE por ambos lados.\n* Constancia de Situación Fiscal actualizada.\n* Número de Seguro Social actualizado.\n* Certificado de estudios.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1763019833000","seoName":"bilingual-telephone-executive","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/es/city-aguascalientes/cate-sales-outbound/bilingual-telephone-executive-6438653867725112/","localIds":"106","cateId":null,"tid":null,"logParams":{"tid":"bd25c098-bc2a-4511-83b9-18d9684d8785","sid":"e689ca16-4fb3-47df-bf99-615a604fbaef"},"attrParams":{"summary":null,"highLight":["Bilingual role with English skills","Competitive salary and bonuses","Opportunities for advancement"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Aguascalientes,Aguascalientes","unit":null}]},"addDate":1763019833415,"categoryName":"Ventas Salientes","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"C. Guadalupe 168, Barrio de Guadalupe, 20059 Aguascalientes, Ags., Mexico","infoId":"6434304334029112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Representante de Servicio al Cliente","content":"**Ubicación:** Aguascalientes \n\n**Horario de trabajo:** Tiempo completo Presencial \n\n**Requisito educativo:** Diploma de escuela secundaria \n\nDa forma al futuro de la movilidad en Nissan: inicia tu carrera, impulsa la innovación \n\nActualmente estamos buscando un representante de servicio al cliente para unirse a nuestro equipo en Aguascalientes.\n \n\nEl puesto es responsable de brindar un servicio de alta calidad y eficiente en llamadas entrantes de clientes/empresas que poseen un vehículo a través de Nissan Motor Acceptance Corporation (NMAC) o Infiniti Financial Services (IFS) respecto a cualquier consulta, queja y/o pregunta que tengan sobre sus cuentas de préstamo y/o arrendamiento (incluyendo asistencia técnica al sitio web de NMAC/IFS). \n\n \n\n**Un día en la vida:** \n\n* Recibe un número estándar de llamadas entrantes sobre cuentas activas/inactivas de clientes o empresas de NMAC/IFS, concesionarios de NMAC/IFS y/o terceros (otras instituciones financieras, compañías de seguros, etc.), resolviendo consultas, gestionando quejas y guiándolos por el proceso correcto según su solicitud original.\n* El agente deberá identificar el estado actual de la cuenta para tomar la acción adecuada en llamadas de NMAC/IFS relacionadas con incidentes de pérdida total, daños al vehículo, títulos, fin de plazo, tasas de interés, fecha posterior a vencimiento y otros temas, tanto para ventas como arrendamientos.\n* Mantiene un estándar de calidad en todas las llamadas recibidas/realizadas, garantizando un porcentaje promedio mínimo general del 85%, siguiendo nuestro modelo de llamada para asegurar que se cumplan todas las normativas de cumplimiento, estatales y federales.\n* Debe ser capaz de utilizar todas las herramientas y recursos disponibles para resolver proactivamente las preocupaciones de nuestros clientes y prevenir llamadas posteriores.\n* Debe ser capaz de seguir todas las pautas de adherencia para alcanzar una meta mínima del 95%.\n\n \n\n**A quién buscamos:** \n\n**Requisitos:** \n\n* Requisitos educativos: Diploma de escuela secundaria\n* Lista de habilidades y calificaciones requeridas: Conocimientos básicos de la industria financiera automotriz, empatía ante situaciones difíciles y escucha activa\n* Conocimiento de técnicas de excelente servicio al cliente (preferiblemente en centros de llamadas)\n* Inglés fluido\n* Nivel intermedio de MS Office\n* Capacidad para realizar trabajo presencial en Aguascalientes.\n* Horario:\n* Disponibilidad para trabajar 48 horas por semana\n* Los horarios podrían estar dentro del rango (6:00 am hasta 9:00 pm) de lunes a viernes y sábados de 6:00 am hasta 5:30 pm (dependiendo de los requisitos del departamento, se asignará un horario de 6 o 5 días durante al menos 6 meses).\n\n \n\n**Deseable:** \n\n* Título universitario.\n\n \n\n**Lo que disfrutarás en Nissan:** \n\n**Crecimiento profesional y oportunidades de aprendizaje continuo:** Benefíciate de diversas trayectorias profesionales, cambios entre departamentos y plataformas de aprendizaje innovadoras. Mejora tus habilidades mediante seminarios,\n \n\nprogramas de formación en liderazgo y reembolso de matrícula, mientras juegas un papel fundamental en dar forma al\n \n\nfuturo del transporte. Desde el primer día, contarás con el apoyo necesario para enfrentar desafíos y contribuir a\n \n\nsoluciones de gran impacto en toda nuestra organización. \n\n \n\n**Compensaciones:** Nissan ofrece un paquete integral de beneficios para apoyar el bienestar y el éxito de nuestros\n \n\nempleados, cuyas prestaciones pueden variar según la ubicación y el puesto.\n \n\n \n\n**Nissan (NMEX, NEdM, NRFS, NRFM y ANZEN) contrata basándose en el cumplimiento del perfil del puesto en la** \n\n**vacante, sin distinción ni discriminación por género, identidad y/o expresión de género,** \n\n**orientación sexual, raza, color, idioma, religión, opinión política u otra, origen nacional o social,** \n\n**posición económica, nacimiento o cualquier otra condición.** \n\n**Al postularse para el puesto anunciado, los candidatos reconocen que Nissan Mexicana y sus subsidiarias se reservan el derecho de realizar una búsqueda de conducta pública debido a la naturaleza sensible de los activos** \n\n**Nissan Interno** \n\n**y la información involucrada en el puesto. Esto incluye, pero no se limita a, información confidencial,** \n\n**datos financieros y otros activos que requieren protección. Nissan Mexicana y sus subsidiarias aseguran** \n\n**la confidencialidad y el cumplimiento de todos los requisitos legales respecto al uso de dicha información.** \n\n \n\n**Al postularse para este puesto, usted está dando su consentimiento para esta verificación.** \n\n \n\n**NISSAN PARA TODOS** \n\nLas personas son nuestros activos más valiosos, y la diversidad y la inclusión son esenciales para maximizar el potencial\n \n\nde cada miembro del equipo. Nuestra Iniciativa Corporativa de Diversidad asegura que nuestro entorno de trabajo satisfaga las necesidades únicas\n \n\nde nuestros empleados y clientes. 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