**Customer Quality Engineer** Autoliv is the world's largest automotive safety supplier, with sales to all major car manufacturers in the world. More than 68,000 associates in 27 countries are passionate about our vision of Saving More Lives. Bring your authentic self\- join to our family of heroes! The diversity you bring will help us to keeping people safe. If your skills can help save lives, you’ll find a home at Autoliv. **Where you will work:**Aguascalientes Plant \| On site **What you’ll do:** Provide proper follow up to all quality issues related to the customer by leading the multidisciplinary team. Coordinate all activities to ensure the customer satisfaction meet the expectation. Drive multidisciplinary team to problem resolutions. Promote customer standpoint at plant level. Promote continuous improvement and zero defects culture. Customer satisfaction 8D’s response on time PPAP approval Proper documentation in the systems 1\. Primary contact for external quality issues 2\. Communicate customer claims to the plant 3\. Team leader for customer 8D’s 4\. Validate CA’s effectiveness to prevent reoccurrence. 5\. Responsible of monitoring the customer scorecard. 6\. Responsible to provide response to the customer. 7\. Team leader for customer 8D’s. 8\. Responsible of coordinate external sorting activities. 9\. Responsible to obtain PPAP approval for engineering changes. 10\. Update and monitoring of customer portals 11\. Leader of customer visits related to quality item. What is required: Bachelor’s degree Microsoft office Customer portals Problem solving skills**Basic knowledge of Mechatronics** What’s in it for you:* Attractive compensation package * Recognition awards, company events, family events, university discount options and many more perks. * Gender Pay Equality Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business. **Function** Calidad **Ubicaciones** Autoliv Aguascalientes (MXAG) **Autoliv Aguascalientes (MXAG)** --------------------------------- **Lugar de trabajo** -------------------- Nos esforzamos por salvar más vidas y prevenir lesiones graves, y nos enfocamos continuamente en la calidad, la confianza y la seguridad para nuestros clientes, la estabilidad y el crecimiento para nuestros accionistas y empleados, además de ser sostenibles y ganar confianza dentro de nuestras comunidades. **Acerca de Autoliv Mexico** ---------------------------- Autoliv es el líder mundial en sistemas de seguridad automotriz. A través de nuestras empresas del grupo, desarrollamos, fabricamos y comercializamos sistemas de protección, como airbags, cinturones de seguridad y volantes para todos los principales fabricantes de automóviles del mundo, así como soluciones de seguridad para la movilidad. En Autoliv, desafiamos y redefinimos los estándares de seguridad en la movilidad para ofrecer soluciones líderes de manera sostenible. En 2024, nuestros productos salvaron 37,000 vidas y redujeron 600,000 lesiones. Nuestros \~65,000 colegas en 25 países están apasionados por nuestra visión de Salvar Más Vidas y la calidad está en el corazón de todo lo que hacemos. Impulsamos la innovación, la investigación y el desarrollo en nuestros 13 centros técnicos, con sus 20 pistas de prueba. **Fundada en** 1953 **Compañeros** 65,000 **Facturación** 10\.4 B USD