Description
At **CRECE**, we are an **Integrated Center for Body Recomposition and Aesthetic Enhancement**, accompanying individuals through authentic, conscious processes of wellness, health, and personal transformation. We were founded in 2022 with a clear conviction: genuine change is only possible when the individual is addressed holistically, knowledgeably, and respectfully.
Today, we seek to welcome a **Receptionist**, with experience in clinical or related fields, a strong customer service orientation, and organizational skills, to join our team.
**WORK LOCATION:**
* Cuauhtémoc, near Metro San Cosme and Reforma MB
**PURPOSE OF THE POSITION:**
To ensure efficient and professional service to patients and clients through accurate appointment scheduling, billing, and service follow-up—contributing to a positive client experience and the smooth operation of the clinic.
**KEY RESPONSIBILITIES:**
* **Patient and client service:** reception, document distribution, and routing of initial or follow-up inquiries
* **Appointment scheduling and coordination:** managing schedules for nutritionists, instructors, and other professionals
* **Session follow-up, after-sales support, inventory, and supplier management:** attendance tracking, treatment follow-up, client satisfaction monitoring, supply control, and supplier communication
* **Handling calls, messages, and on-site sales:** providing information and promoting services and products
* **Billing, invoicing, and administrative control:** cash and POS handling, invoicing, and file safeguarding
* Facility opening, closing, and maintenance of order
**REQUIREMENTS:**
* Minimum 2 years’ experience in reception at clinics, medical offices, or similar settings
* Completed high school diploma or technical degree
* Proficiency with digital tools (scheduling software, WhatsApp, Google Workspace, Excel)
* Excellent customer service skills, organization, and responsibility
* Professional appearance and strong communication skills
* Proactive and empathetic personality
**WE OFFER:**
* Base salary of $10,000 MXN per month
* Commissions on suggestive sales (supplements and nutritional products)
* Schedule: (Mon–Fri, 9 a.m. to 7 p.m., including 2-hour lunch break; Sat, 9 a.m. to 3 p.m.)
* 100% nominal salary starting from the 3rd month
* Year-end bonus (aguinaldo)
* Paid vacation days
* Vacation premium
* Brand discounts
* Ongoing training
* Excellent work environment
If you have clinical reception experience and are interested in joining a team focused on holistic wellbeing, this opportunity is for you.
Employment type: Full-time
Salary: $10,000.00 per month
Benefits:
* Employee discount
* Referral program
* Complimentary uniforms
Work location: On-site employment