CONCIERGE

Description

Job Summary: Responsible for attending to and assisting customers, residents, and visitors to ensure a comfortable, well-organized, and high-level experience through service coordination. Key Highlights: 1. High-level customer service and personalized assistance. 2. A pivotal role in enhancing guest and resident experiences. 3. Coordination of services and resolution of customer issues. Job Posting CONCIERGE Location: Los Cabos, Baja California Sur Company: ANIMA VILLAGE Posted on May 12, 2026 Valid until May 31, 2026 Net Monthly Salary $12,000\.00 \- $18,000\.00 Apply Reference Number: 21133189 Description Responsible for attending to and assisting customers, residents, and visitors to ensure they enjoy a comfortable, well-organized, and high-level experience. Duties include customer service, hosting, personal assistance, and service coordination. Requirements * Required academic level: Bachelor's degree * Academic status: Diploma or certificate * Required field of study (related disciplines): Not specified by professional degree name * Experience: 1 \- 2 years as a CONCIERGE * Knowledge and tools: + Calendar and reservation management + Basic administrative skills + Outlook and email + Telephone and radios + Transportation and tourism apps + Basic Excel * Language(s): + English \- Advanced \- Test of English as a Foreign Language (TOEFL) * Skills and competencies: + Proactivity + Motivation + Commitment + Teamwork + Customer orientation * Candidate availability: + Travel not required Schedule Some days Full-time 07:00 \- 15:00 Schedule clarification: Salary and work schedule details to be clarified during the interview. Responsibilities and Activities * Resolve customer issues * Provide local information * Customer/resident/visitor service: greet, guide, inform * Maintain communication with residents or guests * Recommend restaurants, beaches, or activities Benefits Offered by the Company * Statutory benefits * Uniform * Indefinite-term employment contract Recruitment Process * Interview \- Office hours * Recruitment process start date: May 12, 2026 * Recruitment process duration: 3 weeks